Access Guide
Getting To (Drayton - Rockwood Unit)
- The most accessible route from the Blue Badge Bays only parking has a slight ramp or slope, uneven surfaces and a dropped kerb.
- View further information about parking at the hospital (opens new tab).
- Access to Drayton - Rockwood Unit is via the main entrance.
- There is a drop-off point at this entrance.
- View further information about entrances (opens new tab).
- Drayton - Rockwood Unit is located on the second floor in the Tower Block.
- Drayton - Rockwood Unit is approximately 9m from the Tower Block lifts.
- Enter the hospital via the main entrance and follow the main corridor ahead.
- Turn right and continue along the main corridor until you reach the lift lobby.
- Take a lift to the second floor.
- Exit the lift, turn right and the entrance to Drayton - Rockwood Unit is directly ahead.
- Internally the most accessible route has step-free level access, a lift and doors permanently held open.
- Some flooring along the route is shiny.
- There are resting areas along the route.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- View information about accessible toilet facilities in public areas (opens new tab).
- View more information on getting to and around the hospital (opens new tab).
Parking (Blue Badge Bays Only)
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Car Park
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- The car park is located off Pield Heath Road.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 11 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 240cm (width) x 470cm (depth).
- The hatched/marked zones vary between bays.
- The width of the marked zone is 130cm.
- The nearest designated bay is 25m from the main entrance.
- The most accessible route from the Blue Badge parking has a slight ramp or slope and uneven surfaces.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for Blue Badge holders only.
- Parking is free for Blue Badge holders.
- Clearly presented parking signs are not available.
- View information on parking policies/charges (opens new tab).
Entrance (Main Entrance)
- This entrance is located at the front of the Hillingdon Hospital, on the right hand side.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a slight gradient.
- The ramp is over 150cm wide with no handrails.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 148cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
- There is a second set of double automatic doors.
- The second set of doors open by sliding.
- The width of the opening is 155cm.
- The second set of doors have a low visual contrast.
- There is step-free level access as you enter.
- There is an alternative entrance from the drop off area.
- There are double automatic doors.
- The doors open by sliding.
- The width of the doors are 148cm.
- These doors are locked between 8.30pm and 6.30am.
- This entrance gives access to the ground floor.
Lift (Tower Block)
- The lift surveyed is located to the right from the main entrance.
- The distance from the main entrance is 25m.
- The most accessible route to the lift has step-free level access and doors permanently held open.
- The lower ground floor, ground floor, 1st floor, 2nd floor, 3rd floor, 4th floor, 5th floor, 6th floor, 7th floor and 8th floor are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings and a high visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 120cm.
- The internal dimensions of the lift are 145cm (width) x 260cm (depth).
- The internal lift control buttons have tactile markings and a high visual contrast.
- Some of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system, a visual floor indicator, an audible announcer and a list of floor services/facilities.
- Lighting levels were even at the time of the survey.
- There are other lifts available at this location which vary in size.
Entrance (Drayton - Rockwood Unit)
- This entrance is located on the second floor in the Tower Block.
- The entrance area is clearly signed.
- There is step-free level access at the entrance.
- There is an intercom at a height of 140cm.
- The height of the hand sanitiser is 111cm.
- There are double manual doors at this entrance.
- The doors open towards you.
- The width of the opening is 134cm.
- The doors have a high visual contrast.
- There is a push pad or push button to exit at a height of 118cm.
Ward (Drayton - Rockwood Unit)
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Ward Information
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- This is a frailty ward.
- This is a shared ward.
- There are 5 bays available.
- There are 18 beds in total on the ward.
- There are 2 consultation/medical rooms available.
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Location and Access
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- There is step-free level access into this ward.
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Getting Around
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- There is step-free level access throughout.
- Access throughout may include doors permanently held open and narrow walkways.
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- There is no (or very little) background noise in this area.
- Wayfinding signage is not provided.
- Signage is clearly visible with high contrasting colours.
- Lighting levels vary due to the size of the space.
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Reception / Nurses' Station
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- The height of the desk is 120cm.
- There is not a lowered section at the desk.
- There is not a hearing assistance system.
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Facilities and Services
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- Seating available on the ward includes: chairs with armrests and chairs without armrests.
- There is not a hearing assistance system.
- The hoist is mobile.
- There is not a relatives' room for the ward.
- The following facilities are available for patients: toilets with adaptations and washrooms.
- The nearest toilet with adaptations for visitors is located on the lower ground floor in the Tower Block.
- Visiting Hours View
Toilet and Changing Facilities (Drayton - Rockwood Unit)
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Toilet Facilities
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- There are 5 toilets with adaptations.
- Toilets with adaptations are located along the Drayton - Rockwood Unit corridor.
- One toilet with adaptations has a transfer space on both sides. The other toilets with adaptations have no transfer space.
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Washroom and Shower Facilities
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- The washroom facilities which have adaptations are located along the Drayton - Rockwood Unit corridor.
- The shower facilities which have adaptations are located along the Drayton - Rockwood Unit corridor.
Seating Area (Waiting Area - RACE / COTE / TIA / Lumbar Clinic)
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Location and Access
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- The waiting area is located beyond the Drayton - Rockwood Unit entrance.
- The most accessible route has step-free level access.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Some flooring is shiny.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- There is no (or very little) background noise in this area.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Consultation / Medical Room (RACE Clinic Consultation Room)
- There is 1 consultation/medical room available.
- The room surveyed was; RACE Clinic Consultation Room.
- The room is located along the Drayton - Rockwood Unit corridor.
- The most accessible route to the room has step-free level access and narrow walkways.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 82cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- The treatment table is free standing and height adjustable.
- The length of the treatment table is 180cm.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: desks.
- The furniture is fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels vary due to the use of large glazed walls.
Consultation / Medical Room (RACE Clinic)
- There is 1 consultation/medical room available.
- The room surveyed was; RACE Clinic.
- The room is located along the Drayton - Rockwood Unit corridor.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 84cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- The treatment table is free standing and height adjustable.
- The length of the treatment table is 180cm.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: desks.
- Some furniture is fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Bathroom with Adaptations (Shower and Toilet)
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Location and Access
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- The bathroom surveyed is located along the Drayton - Rockwood Unit corridor.
- The most accessible route to the bathroom has step-free level access.
- There is step-free level access into the bathroom.
- There is pictorial and written text signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 83cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the bathroom are 133cm (width) x 410cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is not a lateral transfer space next to the toilet.
- There is a push button flush on the right as you face the toilet.
- There is a horizontal grab rail on the right as you face the toilet.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the right as you face the toilet.
- The vertical grab rail has a high visual contrast.
- There is no dropdown rail for the toilet.
- The toilet seat is 56cm from the floor.
- The toilet seat has a low visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 91cm from the floor.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 79cm from the floor.
- The wash basin has a lever mixer tap.
- There are no vertical grab rails at the wash basin.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 91cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a low visual contrast.
- The towel dispenser is 142cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The bathroom has a clinical waste bin.
- There are no coat hooks.
- The walls and floor have a high visual contrast.
- Lighting levels are varied due to the use of large glazed walls.
- The bathroom has a wheel-in shower.
- There is not room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
- There is an adjustable shower head which can also be detached.
- The shower controls are lever mixer.
- There is a shower seat.
- The shower seat is 57cm from the floor.
- There are grab rails for the shower.
- The shower grab rails have a high visual contrast.
Shower with Adaptations (Drayton - Rockwood Unit)
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Location and Access
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- The shower surveyed is located along the Drayton - Rockwood Unit corridor.
- The most accessible route to the shower has step-free level access, doors permanently held open and narrow walkways.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens both ways and has a high visual contrast.
- The width of the door opening is 84cm.
- The door has a locking handle.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door .
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Dimensions and Features
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- There is not room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
- There is an adjustable shower head which can also be detached.
- The shower controls are lever mixer.
- There is a flip-down shower seat.
- The shower seat is 48cm from the floor.
- There are grab rails and a dropdown rail for the shower.
- The grab rails have a high visual contrast.
- The dropdown rail has a high visual contrast.
- There is no emergency alarm for the shower.
- There is no mirror.
- There is no shelf.
- The facility has no disposal facilities.
- There are multiple coat hooks.
- The coat hooks are 155cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Toilet with Adaptations (Transfer Both Sides)
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Location and Access
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- The toilet surveyed is located along the Drayton - Rockwood Unit corridor.
- The most accessible route to the toilet has step-free level access and narrow walkways.
- There is step-free level access into the facility.
- There is no signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 86cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 160cm (width) x 190cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is lateral transfer space on both sides of the toilet.
- The lateral transfer space on the left is 65cm (from the side of the toilet pan).
- The lateral transfer space on the right is 65cm (from the side of the toilet pan).
- There is a lever flush on the left transfer side.
- There is no horizontal grab rail for the toilet.
- There is no vertical grab rail for the toilet.
- There are dropdown rails on both sides of the toilet.
- The dropdown rails have a low visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which cannot be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 80cm from the floor.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 77cm from the floor.
- The wash basin has a lever mixer tap.
- There are no vertical grab rails at the wash basin.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 94cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a low visual contrast.
- The towel dispenser is 120cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a full length mirror.
- There is no shelf.
- The cubicle has a clinical waste bin.
- There are multiple coat hooks.
- The coat hooks are 150cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
