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Emergency Department Paediatrics

Hillingdon Hospital, Pield Heath Road, Uxbridge, Middlesex, UB8 3NN

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Access Guide

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Getting To (Emergency Department Paediatrics)

  • The most accessible route from the Blue Badge bays in Car Park B has a slight ramp or slope, uneven surfaces, a dropped kerb with tactile paving, bollards and a pedestrian crossing.
  • View further information about parking at the hospital (opens new tab).
  • Access to Emergency Department Paediatrics is via the Emergency Department and Outpatients Department entrance.
  • There is a drop-off point at this entrance.
  • View further information about entrances (opens new tab).
  • Emergency Department Paediatrics is located within the Emergency Department (A and E).
  • Emergency Department Paediatrics is approximately 41m from the Emergency Department and Outpatients Department entrance.
  • Enter the hospital through the Emergency Department and Outpatients Department entrance.
  • Turn left and enter the Emergency Department (A and E).
  • Continue straight ahead along the corridor.
  • Turn right at the end of the corridor and the Emergency Department Paediatrics is on your left.
  • Internally the most accessible route has step-free level access, manual doors, doors permanently held open and automatic doors.
  • Some flooring along the route is shiny and patterned.
  • There are not resting areas along the route.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The following toilet facilities are available along the route; a toilet with adaptations (with left hand transfer) and toilets for ambulant disabled users.
  • View information about accessible toilet facilities in public areas (opens new tab).
  • View more information on getting to and around the hospital (opens new tab).

Parking (Car Park B)

  • Car Park View
    • The car park is located off Pield Heath Road.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 4 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 260cm (width) x 430cm (depth).
    • The hatched/marked zones vary between bays.
    • The width of the marked zone is 130cm.
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • The nearest designated bay is 66m from the Emergency Department and Outpatients Department entrance.
    • The most accessible route from the Blue Badge parking has a slight ramp or slope, uneven surfaces, bollards, narrow walkways and a pedestrian crossing.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for visitors and Blue Badge holders only.
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • Clearly presented parking signs are available.
    • Payment machines are located throughout the car park.
    • There is not a payment machine with controls at a suitable height for a wheelchair user.
    • View information on parking policies/charges (opens new tab).

Entrance (Emergency Department and Outpatients Department Entrance)

  • This entrance is located at the front of the Hillingdon Hospital, on the left hand side.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • The height of the hand sanitiser is 127cm.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 186cm.
  • The doors have a low visual contrast.
  • There is a second set of double automatic doors.
  • The second set of doors open by sliding.
  • The width of the opening is 114cm.
  • The second set of doors have a low visual contrast.
  • There is step-free level access as you enter.
  • This entrance gives access to the ground floor.

Entrance (Emergency Department - A and E)

  • This entrance is located immediately to the left as you enter the hospital via the Emergency Department and Outpatients Department entrance.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There are double automatic doors at this entrance.
  • The doors open towards you.
  • There is a push pad at a height of 99cm.
  • The width of the opening is 114cm.
  • The doors have a medium visual contrast.
  • There is a push pad or push button to exit at a height of 104cm.

Department / Service (Paediatric Emergency Department)

  • Location and Access View
    • The Paediatric Emergency Department is located within the Emergency Department.
    • There is written text signage on or near the door.
    • There is step-free level access into this area.
    • There is an intercom at a height of 131cm.
    • There is a key fob/card reader at a height of 126cm.
    • The height of the hand sanitiser is 117cm.
    • There are double automatic doors with a high visual contrast.
    • The doors open towards you.
    • The width of the opening is 164cm.
    • There is a push pad or push button to exit at a height of 124cm.
  • Getting Around View
    • There is step-free level access throughout.
    • The flooring is shiny.
    • The walls and floor have a high visual contrast.
    • There may be background noise in this area.
    • Wayfinding signage is not provided.
    • Lighting levels were even at the time of the survey, with unshaded light sources.
  • Facilities and Services View
    • There are 8 consultation/medical rooms available.
    • The following facilities are available for patients: toilets with adaptations.

Toilet and Changing Facilities (Paediatric Emergency Department)

  • Toilet Facilities View
    • Toilets with adaptations are located in the corridor to the right as you enter the Paediatric Emergency Department, within the seating area, within the bay and within the side rooms.
    • The transfer space varies between left and right in the toilets with adaptations.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located within the toilet with adaptations located in the corridor to the right as you enter the Paediatric Emergency Department.

Reception (Paediatric Emergency Department)

  • The reception is located ahead and on the left as you enter the Paediatric Emergency Department.
  • The distance from the Paediatric Emergency Department entrance is 4m.
  • There is step-free level access to reception.
  • The height of the reception desk is 111cm.
  • There is not a lowered section at the desk.
  • The reception has a television and patterned/distracting backgrounds.
  • There is not a hearing assistance system.
  • There may be background noise in this area.
  • The flooring is shiny.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Seating Area (Paediatric Emergency Department Reception)

  • Location and Access View
    • The seating area is located on the left as you enter the Paediatric Emergency Department.
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
    • There is a single manual door with a high visual contrast.
    • The door is permanently held open.
    • The width of the opening is 86cm.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a medium visual contrast.
    • The flooring is shiny.
    • Seating available in this area includes: chairs without armrests.
    • Furniture available in this area includes: tables.
    • Some chairs are fixed.
    • The surface height of the tables is not suitable for wheelchair users.
    • The clear height under the tables is not suitable for wheelchair users.
    • There may be background noise in this area.
    • Lighting levels were even at the time of the survey, with unshaded light sources.

Bedroom and Ensuite with Adaptations (Room 6)

  • Bedroom Access View
    • The bedroom surveyed is located immediately to the right as you enter the Paediatric Emergency Department.
    • The distance from the Paediatric Emergency Department entrance is 3m.
    • The most accessible route to the bedroom has step-free level access.
    • There is step-free level access into the bedroom.
    • There is numbered signage on or near the door.
    • The door opens inwards and has a high visual contrast.
    • The width of the door opening is 122cm.
  • Bedroom Features View
    • Furniture can be moved to enable a manoeuvring space next to the bed (150cm x 150cm).
    • The flooring is shiny.
    • The following is available in this bedroom: a chair with armrests and a height adjustable bed.
    • There is a push button emergency alarm.
    • Lighting levels were even at the time of the survey.
    • Lighting levels are adjustable.
  • Ensuite Access View
    • There is step-free level access into the ensuite.
    • The ensuite door opens outwards and has a high visual contrast.
    • The width of the door opening to the ensuite is 79cm.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Ensuite Dimensions and Features View
    • The dimensions of the ensuite are 113cm (width) x 211cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a push button flush on the wall above the cistern.
    • There is a horizontal grab rail on the left as you face the toilet.
    • The horizontal grab rail has a high visual contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown rail on the right as you face the toilet.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 82cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 74cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 105cm from the floor.
    • There is a push button emergency alarm.
    • There is a mirror.
    • There is no shelf.
    • The ensuite has a clinical waste bin.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey, with unshaded light sources.
    • There is a wall-mounted towel dispenser at a height of 102cm.

Toilet with Adaptations (Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located to the right as you enter the Paediatric Emergency Department.
    • The distance from the Paediatric Emergency Department entrance is 10m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 80cm.
    • The door has a lever twist lock.
    • Internally the door has a low visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 158cm (width) x 225cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 95cm (from the side of the toilet pan).
    • There is a push button flush on the wall above the cistern.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 83cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 74cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 105cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a low visual contrast.
    • The towel dispenser is 108cm from the floor.
    • There is not a hand dryer.
    • There is a push button emergency alarm.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a clinical waste bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 80cm.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey, with unshaded light sources.