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Franklin Ward

Hillingdon Hospital, Pield Heath Road, Uxbridge, Middlesex, UB8 3NN

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Access Guide

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Getting To (Franklin Ward)

  • The most accessible route from the Blue Badge Only car park has a slight ramp or slope and a dropped kerb.
  • View further information about parking at the hospital (opens new tab).
  • Access to Franklin Ward is via the Main Entrance.
  • There is a drop-off point at this entrance.
  • View further information about entrances (opens new tab).
  • Franklin Ward is located on the lower ground floor of the hospital, off the Annexe Corridor.
  • Franklin Ward is approximately 90m from the Tower Block Lifts.
  • Enter the hospital via the main entrance and proceed ahead.
  • Turn right and enter the Tower Block lift lobby, on the left.
  • Take a lift to the lower ground floor.
  • On exiting the lift, turn left and proceed straight ahead into the Link Corridor opposite, heading up a steep slope.
  • At the end of the Link Corridor, turn left along the Annexe Corridor.
  • After some distance, take the first corridor on your left and follow it straight ahead, heading up some slight slopes.
  • Franklin Ward is located at the end of this corridor on the left.
  • Internally the most accessible route has a lift, slight ramps or slopes, a steep ramp or slope and doors permanently held open.
  • Some flooring along the route is shiny.
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • View information about accessible toilet facilities in public areas (opens new tab).
  • View more information on getting to and around the hospital (opens new tab).

Parking (Blue Badge Bays Only)

  • Car Park View
    • The car park is located off Pield Heath Road.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 11 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 240cm (width) x 470cm (depth).
    • The hatched/marked zones vary between bays.
    • The width of the marked zone is 130cm.
    • The nearest designated bay is 25m from the main entrance.
    • The most accessible route from the Blue Badge parking has a slight ramp or slope and uneven surfaces.
    • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View

Entrance (Main Entrance)

  • This entrance is located at the front of the Hillingdon Hospital, on the right hand side.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a slight gradient.
  • The ramp is over 150cm wide with no handrails.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 148cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.
  • There is a second set of double automatic doors.
  • The second set of doors open by sliding.
  • The width of the opening is 155cm.
  • The second set of doors have a low visual contrast.
  • There is step-free level access as you enter.
  • There is an alternative entrance from the drop off area.
  • There are double automatic doors.
  • The doors open by sliding.
  • The width of the doors are 148cm.
  • These doors are locked between 8.30pm and 6.30am.
  • This entrance gives access to the ground floor.

Lift (Tower Block)

  • The lift surveyed is located to the right from the main entrance.
  • The distance from the main entrance is 25m.
  • The most accessible route to the lift has step-free level access and doors permanently held open.
  • The lower ground floor, ground floor, 1st floor, 2nd floor, 3rd floor, 4th floor, 5th floor, 6th floor, 7th floor and 8th floor are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 120cm.
  • The internal dimensions of the lift are 145cm (width) x 260cm (depth).
  • The internal lift control buttons have tactile markings and a high visual contrast.
  • Some of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system, a visual floor indicator, an audible announcer and a list of floor services/facilities.
  • Lighting levels were even at the time of the survey.
  • There are other lifts available at this location which vary in size.

Ward (Franklin Ward)

  • Ward Information View
    • This is an elderly care ward.
    • This is a shared ward.
    • There are 6 bays available.
    • There are 4 side rooms available.
    • There are 20+ beds in total on the ward.
  • Location and Access View
    • There is written text signage on or near the door.
    • There is step-free level access into this ward.
    • There is an intercom at a height of 144cm.
    • There is a key fob/card reader at a height of 128cm.
    • The height of the hand sanitiser is 125cm.
    • There are double manual doors with a high visual contrast.
    • The doors open towards you.
    • The width of the opening is 160cm.
    • There is a push pad or push button to exit at a height of 135cm.
  • Getting Around View
    • There is step-free level access throughout.
    • Access throughout may include doors permanently held open.
    • The flooring is shiny.
    • The walls and floor have a high visual contrast.
    • There may be background noise in this area.
    • Wayfinding signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels were even at the time of the survey.
  • Reception / Nurses' Station View
    • The height of the desk is 92cm.
    • There is not a lowered section at the desk.
    • There is not a hearing assistance system.
  • Facilities and Services View
    • Seating available on the ward includes: chairs without armrests and armchairs.
    • There is not a hearing assistance system.
    • The hoist is mobile.
    • There is not a relatives' room for the ward.
    • The following facilities are available for patients: washrooms.
    • The nearest toilet with adaptations for visitors is located on the lower ground floor in the Tower Block.
  • Visiting Hours View

Toilet and Changing Facilities (Franklin Ward)

Reception (Franklin Ward)

  • The reception is located immediately to the right as you enter the ward.
  • The distance from the Franklin Ward entrance is 1m.
  • There is step-free level access to reception.
  • The height of the reception desk is 89cm.
  • There is not a lowered section at the desk.
  • The reception has glazed screens.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • The flooring is shiny.
  • Lighting levels were even at the time of the survey.

Bathroom with Adaptations (F Bay - Beds 25-28 - Toilet and Shower)

  • Location and Access View
    • The bathroom surveyed is located to the left as you enter F Bay, at the far end of the ward.
    • The most accessible route to the bathroom has step-free level access and doors permanently held open.
    • There is step-free level access into the bathroom.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a medium visual contrast.
    • The width of the door opening is 87cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the bathroom are 280cm (width) x 242cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is lateral transfer space on both sides of the toilet, however the left side is obstructed.
    • The lateral transfer space on the left is 65cm (from the side of the toilet pan).
    • The lateral transfer space on the right is 179cm (from the side of the toilet pan).
    • There is a lever flush on the right transfer side.
    • There is a horizontal grab rail on the right as you face the toilet.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the right as you face the toilet.
    • The vertical grab rail has a high visual contrast.
    • There are dropdown rails on both sides of the toilet.
    • The dropdown rails have a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which cannot be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 93cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 80cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin rails have a high visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 95cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a low visual contrast.
    • The towel dispenser is 98cm from the floor.
    • There is not a hand dryer.
    • There is a push button emergency alarm.
    • There is a mirror.
    • There is an unobstructed shelf.
    • The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
    • The bathroom has a clinical waste bin.
    • There are no coat hooks.
    • The walls and floor visual contrast varies between low and high.
    • Lighting levels were even at the time of the survey, with unshaded light sources.
    • The bathroom has a wheel-in shower.
    • There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
    • There is an adjustable shower head which can also be detached.
    • The shower controls are twist turn mixer.
    • There is a shower seat.
    • The shower seat is 50cm from the floor.
    • There is a grab rail and a dropdown rail for the shower.
    • The shower grab rail has a high visual contrast.
    • The shower dropdown rail has a high visual contrast.
    • There is a push button emergency alarm for the shower.