Access Guide
Getting To The Hospital (Hillingdon Hospital)
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By Road
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- The postcode for the SAT-NAV is UB8 3NN. Hillingdon Hospital is situated to the south of Hillingdon town centre. Hillingdon Hospital can be accessed from the M40 or M4.
- There are blue badge bays located in car parks A, B, C and D. Parking is limited, so where possible you are advised to travel by public transport.
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By Bus
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- There is a bus stop located on Pield Heath Road. Buses U1, U2, U3, U4, U5, and U7 stop here.
- There is an onsite bus stop.
- The bus stop is located to the right of the main entrance on Pield Heath Road.
- The bus stop is sheltered, it has benched seating and a space for a wheelchair user.
- The bus stop is approximately 155 metres from the main entrance. The route is fairly level, however, at the time of survey the path was obstructed due to ongoing construction work at the Hillingdon Hospital.
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By Train
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- West Drayton Station is the nearest train station and is served by GWR and TFL Rail. West Drayton station is approximately 2.1 miles from the hospital.
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By Underground
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- The nearest underground station is Uxbridge and is served by the Metropolitan and Piccadilly lines. It is 2.1 miles from the hospital.
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Useful Links
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- Please use the link below for up to date London transport information.
- To view the web page described above click here (opens in new tab).
- Please use the link below for information on getting to the hospital provided by Hillingdon Hospital.
- To view the web page described above click here (opens in new tab).
- Please use the link below for more information on West Drayton Station.
- To view the web page described above click here (opens in new tab).
- Please use the link below for more information on Uxbridge Underground Station.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- To see the hospital map please click here (opens new tab).
- There is a Patient Advice and Liaison Service (PALS) at the hospital.
- The Patient Advice and Liaison Service (PALS) is located on the ground floor of the hospital, along the main corridor.
- The telephone number for the Patient Advice and Liaison Service (PALS) is 01895 279 973.
- The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
- There are volunteers available for help and assistance at the hospital.
- Volunteers can be found by the main entrance.
- Documents are available in an alternative format and can be provided to include: large print on request, different languages on request and audio on request.
- There is not an assistance dog toilet or toileting area on the hospital site.
- Water bowls for assistance dogs are available on request.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- A mobility scooter charging point is not available at the hospital.
- Mobility aids are available to help patients move around and include; wheelchairs.
Parking (Car Park B)
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Car Park
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- The car park is located off Pield Heath Road.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 4 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 260cm (width) x 430cm (depth).
- The hatched/marked zones vary between bays.
- The width of the marked zone is 130cm.
- The dimensions of the designated Blue Badge parking bays vary in size.
- The nearest designated bay is 66m from the Emergency Department and Outpatients Department entrance.
- The most accessible route from the Blue Badge parking has a slight ramp or slope, uneven surfaces, bollards, narrow walkways and a pedestrian crossing.
- There is a dropped kerb with tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for visitors and Blue Badge holders only.
- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- Clearly presented parking signs are available.
- Payment machines are located throughout the car park.
- There is not a payment machine with controls at a suitable height for a wheelchair user.
- View information on parking policies/charges (opens new tab).
Getting To (Labour Ward)
- Labour Ward is/are located on the ground floor of the maternity unit.
- Access to Labour Ward is via the Maternity entrance.
- Enter the Maternity entrance and proceed straight ahead following signs to Labour Ward. Follow the corridor around to the left and the ward will be in front of you.
- There is step free access to Labour Ward.
- Labour Ward is approximately 12m from the Maternity entrance.
- There are not resting areas along the route.
- Wayfinding signage is provided.
- Dementia friendly signage is not provided.
- There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
Outside Access (Maternity Entrance)
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Entrance Details
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- This information is for the entrance located at the front of the building.
- The entrance area/door is clearly signed.
- There is step free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- There is not a bell/buzzer.
- There is an intercom.
- The height of the intercom is 135cm (4ft 5in).
- There is a hand sanitiser.
- The height of the hand sanitiser is 109cm (3ft 7in).
- There is not a door release button when exiting.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 114cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 121cm.
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Ramp/Slope Details
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- The ramp/slope is located in front of the entrance.
- The ramp/slope gradient is steep.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
Ward (Labour)
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Ward Information
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- This is a/an labour ward.
- This is a female ward.
- There is/are 0 bay(s) available.
- There is/are 12 side room(s) available.
- There is/are 12 bed(s) on this ward in total.
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Ward Access
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- There is a/are door(s) leading into the ward.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 170cm (5ft 7in).
- There is not a bell/buzzer.
- There is an intercom.
- The height of the intercom is 135cm (4ft 5in).
- There is a hand sanitiser.
- The height of the hand sanitiser is 123cm (4ft).
- There is a door release button when exiting.
- The height of the door release button is 110cm (3ft 7in).
- There is level access throughout the ward.
- There is clear signage on the ward.
- The type of flooring is vinyl/laminate.
- There is some flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are moderate to good.
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Reception/Nurses' Station
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- The height of the ward reception desk is 110cm.
- There is not a lowered section.
- There is not a hearing assistance system available at the desk.
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Relatives' Room
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- There is not a relatives' room for the ward.
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Example Side Room
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- There are multiple side rooms available with accessible ensuites.
- The side room surveyed does have an accessible ensuite.
- The width of the door opening into the side room is over 75cm.
- The side room surveyed does not have a ceiling track hoist.
- There is room for a wheelchair user to manoeuvre around the bed.
- Bedside storage is available.
- The visual contrast between the walls and the floor in the side room is medium.
- The lighting levels in the side room are moderate to good.
- The width of the door opening into the ensuite is over 75cm.
- There is not a clear unobstructed turning space within the ensuite.
- The fixtures/facilities available in the ensuite include; a wheel in shower, a toilet and a wash basin.
- The visual contrast between the walls and the floor in the ensuite is high.
- The lighting levels in the ensuite are moderate to good.
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Ward Features and Patient Facilities
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- A hearing assistance system is not available on the ward.
- The ward does not play background music.
- There is a chair with armrests on both sides.
- A mobile hoist is not available on the ward.
- There are washroom facilities for patients on the ward.
- There are toilet facilities for patients on the ward.
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Visitor Facilities
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- There are no accessible toilet facilities on the ward for visitors.
- Accessible toilet facilities for visitors are located outside the labour ward entrance.
- There are no standard toilet facilities on the ward for visitors.
- Standard toilet facilities for visitors are located outside the labour ward entrance.
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Visiting Times
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- Visiting times are Visiting is not allowed on this ward.
Consultation / Treatment Room (Recovery Area)
- There is / are 12 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Recovery Area.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 172cm (5ft 8in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- A hoist can be brought in from another department.
- There is sufficient space next to the bed/couch for a mobile hoist to operate.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- There are some chairs with armrests available.
- Some tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are moderate to good.
Location of Toilet/Changing Facilities
- Accessible toilet facilities are located on the ground floor.
- Shared standard toilet facilities are located on the ground, first, second, and third floors.
- Parent and baby changing facilities are located within the accessible toilet and the standard toilet on the second floor.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- Maternity Unit link (new tab) - click here.
- Hillingdon Hospital Parking link (new tab) - click here.
- Hillingdon Hospital Entrances link (new tab) - click here.
- Hillingdon Hospital Toilets link (new tab) - click here.
- Getting To and Around Hillingdon Hospital link (new tab) - click here.
