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Lister Ward - Acute Emergency Day Care Unit (AECU Clinic)

Hillingdon Hospital, Pield Heath Road, Uxbridge, Middlesex, UB8 3NN

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Access Guide

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Getting To (Lister Ward - Acute Emergency Day Care Unit - AECU Clinic)

  • The most accessible route from the Blue Badge Only car park has a slight ramp or slope and a dropped kerb.
  • View further information about parking at the hospital (opens new tab).
  • Access to the Lister Ward - Acute Emergency Day Care Unit (AECU Clinic) is via the Main Entrance.
  • There is a drop-off point at this entrance.
  • View further information about entrances (opens new tab).
  • The Lister Ward - Acute Emergency Day Care Unit (AECU Clinic) is located on the lower ground floor of the hospital, off the Annexe Corridor.
  • The Lister Ward - Acute Emergency Day Care Unit (AECU Clinic) is approximately 30m from the Tower Block lifts.
  • Enter the hospital via the main entrance.
  • Proceed ahead, turn right and enter the Tower Block lift lobby on the left.
  • Take a lift to the lower ground floor.
  • Exit the lift, turn left, and proceed along the Link Corridor opposite, heading up the steep ramp.
  • At the end on the Link Corridor, turn left and follow the Annexe Corridor.
  • The Lister Ward - Acute Emergency Day Care Unit (AECU Clinic) is on the right hand side of this corridor.
  • Internally the most accessible route has a lift, a steep ramp or slope and doors permanently held open.
  • Some flooring along the route is shiny.
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • View information about accessible toilet facilities in public areas (opens new tab).
  • View more information on getting to and around the hospital (opens new tab).

Parking (Blue Badge Bays Only)

  • Car Park View
    • The car park is located off Pield Heath Road.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 11 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 240cm (width) x 470cm (depth).
    • The hatched/marked zones vary between bays.
    • The width of the marked zone is 130cm.
    • The nearest designated bay is 25m from the main entrance.
    • The most accessible route from the Blue Badge parking has a slight ramp or slope and uneven surfaces.
    • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View

Entrance (Main Entrance)

  • This entrance is located at the front of the Hillingdon Hospital, on the right hand side.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a slight gradient.
  • The ramp is over 150cm wide with no handrails.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 148cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.
  • There is a second set of double automatic doors.
  • The second set of doors open by sliding.
  • The width of the opening is 155cm.
  • The second set of doors have a low visual contrast.
  • There is step-free level access as you enter.
  • There is an alternative entrance from the drop off area.
  • There are double automatic doors.
  • The doors open by sliding.
  • The width of the doors are 148cm.
  • These doors are locked between 8.30pm and 6.30am.
  • This entrance gives access to the ground floor.

Lift (Tower Block)

  • The lift surveyed is located to the right from the main entrance.
  • The distance from the main entrance is 25m.
  • The most accessible route to the lift has step-free level access and doors permanently held open.
  • The lower ground floor, ground floor, 1st floor, 2nd floor, 3rd floor, 4th floor, 5th floor, 6th floor, 7th floor and 8th floor are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 120cm.
  • The internal dimensions of the lift are 145cm (width) x 260cm (depth).
  • The internal lift control buttons have tactile markings and a high visual contrast.
  • Some of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system, a visual floor indicator, an audible announcer and a list of floor services/facilities.
  • Lighting levels were even at the time of the survey.
  • There are other lifts available at this location which vary in size.

Department / Service (Lister Ward - Acute Emergency Day Care Unit - AECU Clinic)

  • Location and Access View
    • The Lister Ward - Acute Emergency Day Care Unit (AECU Clinic) is located on the lower ground floor of the hospital, off the Annexe Corridor.
    • There is written text signage on or near the door.
    • There is step-free level access into this area.
    • There is an intercom at a height of 140cm.
    • There is a key fob/card reader at a height of 124cm.
    • The height of the hand sanitiser is 88cm.
    • There are double manual doors with a high visual contrast.
    • The doors open towards you.
    • The width of the opening is 112cm.
    • There is a push pad or push button to exit at a height of 125cm.
  • Getting Around View
    • There is step-free level access throughout.
    • Access throughout may include manual doors, doors permanently held open and narrow walkways.
    • The flooring is shiny.
    • The walls and floor have a high visual contrast.
    • There may be background noise in this area.
    • Wayfinding signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels vary due to the size of the space.
  • Facilities and Services View
    • There are 2 consultation/medical rooms available.
    • Seating available in this area includes: chairs with armrests, chairs without armrests and armchairs.
    • There is not a hearing assistance system.
    • The following facilities are available for patients: toilets with adaptations, a standard toilet and a washroom.

Toilet and Changing Facilities (Lister Ward - Acute Emergency Day Care Unit - AECU Clinic)

  • Toilet Facilities View
    • There are 2 toilets with adaptations.
    • Toilets with adaptations are located along the corridor to the left as you approach the nurses' station in the department seating area, and within the female toilet area, to the left inside the department seating area beyond the nurses' station.
    • The male toilet with adaptations has a left hand transfer. The female toilet with adaptations has no transfer space.
  • Washroom and Shower Facilities View
    • The washroom facilities which have adaptations are located within the female toilet area, to the left inside the department seating area beyond the nurses' station.
    • The shower facilities which have adaptations are located along the corridor to the left as you approach the nurses' station in the department seating area.

Reception (Ward Administration - Check-in)

  • The reception is located ahead and on the left as you enter the Lister Ward - Acute Emergency Day Care Unit - AECU Clinic.
  • The distance from the Lister Ward - Acute Emergency Day Care Unit - AECU Clinic entrance is 9m.
  • The most accessible route to reception has manual doors and narrow openings.
  • There is step-free level access to reception.
  • The height of the reception desk is 72cm.
  • There is not a lowered section at the desk.
  • The reception has windows.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • The flooring is shiny.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Consultation / Medical Room (Consulting and Examination Room 1)

  • There is 1 consultation/medical room available.
  • The room surveyed was; Consulting and Examination Room 1.
  • The room is located ahead and on the left as you enter the Lister Ward - Acute Emergency Day Care Unit - AECU Clinic.
  • The most accessible route to the room has step-free level access and doors permanently held open.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request.
  • The door opens by sliding.
  • The width of the opening is 128cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 190cm.
  • Seating available in the room includes: stools.
  • Furniture available in the room includes: height adjustable tables.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Male - Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located along the corridor to the left as you approach the nurses' station in the department seating area.
    • The distance from the Lister Ward - Acute Emergency Day Care Unit - AECU Clinic entrance is 20m.
    • The most accessible route to the toilet has step-free level access, manual doors, doors permanently held open and narrow walkways.
    • There is step-free level access into the facility.
    • There is written text signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 85cm.
    • The door has a twist lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 177cm (width) x 120cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet.
    • The lateral transfer space is 71cm (from the side of the toilet pan).
    • There is a push button flush on the non-transfer side.
    • There is no horizontal grab rail for the toilet.
    • There is no vertical grab rail for the toilet.
    • There are dropdown rails on both sides of the toilet.
    • The dropdown rails have a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 83cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 75cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 97cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a low visual contrast.
    • The towel dispenser is 129cm from the floor.
    • There is not a hand dryer.
    • There is a push button emergency alarm.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a clinical waste bin.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.

Bathroom with Adaptations (Female - Shower and Toilet)

  • Location and Access View
    • The bathroom surveyed is located within the female toilet area, to the left inside the department seating area beyond the nurses' station.
    • The distance from the department entrance is 30m.
    • The most accessible route to the bathroom has step-free level access, doors permanently held open and narrow walkways.
    • There is step-free level access into the bathroom.
    • There is no signage on or near the door.
    • The door opens inwards and has a high visual contrast.
    • The width of the door opening is 91cm.
    • The door has a twist lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the bathroom are 225cm (width) x 287cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet.
    • The lateral transfer space is 158cm (from the side of the toilet pan).
    • There is a push button flush on the wall above the cistern.
    • There is no horizontal grab rail for the toilet.
    • There is no vertical grab rail for the toilet.
    • There are dropdown rails on both sides of the toilet.
    • The dropdown rails have a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 107cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 81cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin rails have a high visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 107cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a low visual contrast.
    • The towel dispenser is 125cm from the floor.
    • There is not a hand dryer.
    • There is a push button emergency alarm.
    • There is a mirror.
    • There is no shelf.
    • The bathroom has a clinical waste bin.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey, with unshaded light sources.
    • The bathroom has a wheel-in shower.
    • There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
    • There is a detachable shower head.
    • The shower controls are lever mixer.
    • There is no shower seat, but one can be requested in advance.
    • There are dropdown rails for the shower.
    • The shower dropdown rails have a high visual contrast.
    • There is a push button emergency alarm for the shower.

Shower with Adaptations

  • Location and Access View
    • The shower surveyed is located along the corridor to the left as you approach the nurses' station in the department seating area.
    • The distance from the department entrance is 22m.
    • The most accessible route to the shower has step-free level access, manual doors, doors permanently held open and narrow walkways.
    • There is step-free level access into the facility.
    • There is no signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 76cm.
    • The door has a twist lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door .
  • Dimensions and Features View
    • There is not room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
    • There is a detachable shower head.
    • The shower controls are twist turn mixer.
    • There is no shower seat, but one can be requested in advance.
    • There is a grab rail and a dropdown rail for the shower.
    • The grab rail has a high visual contrast.
    • The dropdown rail has a high visual contrast.
    • There is no emergency alarm for the shower.
    • There is a mirror.
    • There is no shelf.
    • The facility has no disposal facilities.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey, with unshaded light sources.