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Neurology and Rehabilitation Services

Hillingdon Hospital, Pield Heath Road, Uxbridge, Middlesex, UB8 3NN

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Access Guide

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Getting To (Neurology and Rehabilitation Services)

Parking (Car Park C)

  • Car Park View
    • The car park is located off Royal Lane.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 5 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 260cm (width) x 490cm (depth).
    • The hatched/marked zones vary between bays.
    • The width of the marked zone is 120cm.
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • The nearest designated bay is 8m from the Beaconsfield entrance.
    • The most accessible route from the Blue Badge parking has a very easy slope and uneven surfaces.
  • Charges and Restrictions View
    • This car park is for staff, visitors and Blue Badge holders only.
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • Clearly presented parking signs are available.
    • Payment machines are located throughout the car park.
    • There is not a payment machine with controls at a suitable height for a wheelchair user.
    • View information on parking policies/charges (opens new tab).
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance (Beaconsfield Entrance)

  • This entrance is located at the rear of the Hillingdon Hospital.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is not clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy slope at the entrance.
  • There are double manual doors at this entrance.
  • The doors open towards you.
  • The width of the opening is 156cm.
  • The doors have a medium visual contrast.
  • There is step-free level access as you enter.
  • This entrance gives access to the lower ground floor.

Entrance (Neurology and Rehabilitation Services - Internal Entrance)

  • This entrance is located at the end of the south west corridor.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There is an intercom at a height of 149cm.
  • There is a key fob/card reader at a height of 144cm.
  • The height of the hand sanitiser is 119cm.
  • There are double manual doors at this entrance, however one door is locked or bolted.
  • The locked door can be opened on request.
  • The doors open towards you.
  • The width of the opening is 113cm.
  • The doors have a high visual contrast.
  • There is a push pad or push button to exit at a height of 128cm.
  • The intercom, key card reader and door release button are all for out of hours access only.
  • This entrance gives access to Neurology and Rehabilitation Services from the south west corridor, when accessed via the Beaconsfield Entrance.

Entrance (Neurology and Rehabilitation Services - External Entrance)

  • This entrance is located immediately to the left as you enter the hospital site through Entrance C, off Royal Lane.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a steep gradient.
  • The ramp is over 150cm wide with no handrails.
  • There is an intercom at a height of 142cm.
  • There is a key fob/card reader at a height of 137cm.
  • The height of the hand sanitiser is 113cm.
  • There is a single automatic door at this entrance.
  • The door opens by sliding.
  • The width of the opening is 113cm.
  • There is a small lip on the threshold of the opening.
  • The door has a high visual contrast.
  • There is a push pad or push button to exit at a height of 122cm.
  • There is a second single automatic door.
  • The second door opens by sliding.
  • The width of the opening is 104cm.
  • The second door has a low visual contrast.
  • There is step-free level access as you enter.

Department / Service (Neurology and Rehabilitation Services)

  • Location and Access View
    • Neurology and Rehabilitation Services is located within the Greenacres Centre, to the south west of the hospital site.
  • Getting Around View
    • There is step-free level access throughout.
    • Access throughout may include doors permanently held open.
    • The flooring is shiny.
    • The walls and floor have a high visual contrast.
    • There may be background noise in this area.
    • Wayfinding signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels were even at the time of the survey.
  • Facilities and Services View
    • There are 3 consultation/medical rooms available.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • Furniture available in this area includes: tables.
    • There is not a hearing assistance system.
    • The following facilities are available for patients: toilets with adaptations.

Toilet and Changing Facilities (Neurology and Rehabilitation Services)

  • Toilet Facilities View
    • There are 3 toilets with adaptations.
    • Toilets with adaptations are located ahead and on the left as you enter the department through the external entrance, and also straight ahead beyond reception and on the left by the entrance to Diabetic Care.
    • The transfer space varies between left and right in the toilets with adaptations.

Reception (Neurology and Rehabilitation Reception)

  • The reception is located immediately to the right as you enter the department through the external entrance.
  • The distance from the external entrance is 5m.
  • There is step-free level access to reception.
  • The height of the reception desk is 78cm.
  • The reception has windows.
  • There is not a hearing assistance system.
  • There may be background noise in this area.
  • The flooring is shiny.
  • Lighting levels were even at the time of the survey.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests.

Consultation / Medical Room (Clinic Room 1 - MS Specialist Nurse)

  • There is 1 consultation/medical room available.
  • The room surveyed was; Clinic Room 1 - MS Specialist Nurse.
  • The room is located to the left along the corridor after reception as you enter the department through the external entrance.
  • The most accessible route to the room has step-free level access.
  • There is written text and numbered signage on or near the door.
  • There is step-free level access into the room.
  • The height of the hand sanitiser is 102cm.
  • There is a single manual door with a high visual contrast.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request.
  • The door opens inwards.
  • The width of the opening is 85cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 180cm.
  • Seating available in the room includes: chairs with armrests.
  • Furniture available in the room includes: desks.
  • The furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • Lighting levels are adjustable.

Consultation / Medical Room (Clinic Room 2 - Outpatient Clinic)

  • There is 1 consultation/medical room available.
  • The room surveyed was; Clinic Room 2 - Outpatient Clinic.
  • The room is located to the left along the corridor after reception as you enter the department through the external entrance.
  • The most accessible route to the room has step-free level access.
  • There is written text and numbered signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request.
  • The door opens inwards.
  • The width of the opening is 85cm.
  • There is step-free level access throughout the room.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 180cm.
  • Seating available in the room includes: chairs with armrests.
  • Furniture available in the room includes: desks.
  • The furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.
  • Lighting levels are adjustable.

Toilet with Adaptations (Outpatient Toilet - Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located ahead and on the left as you enter the department through the external entrance.
    • The distance from the external entrance is 12m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is written text signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 82cm.
    • The door has a locking handle.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a low visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 142cm (width) x 262cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 60cm (from the side of the toilet pan).
    • There is a lever flush on the transfer side.
    • There is no horizontal grab rail for the toilet.
    • There are vertical grab rails on both sides of the toilet.
    • The vertical grab rails have a low visual contrast.
    • There are dropdown rails on both sides of the toilet.
    • The dropdown rails have a low visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 86cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 83cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rail is on the left as you face the wash basin.
    • The wash basin grab rail has varying visual contrasts.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 74cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a medium visual contrast.
    • The towel dispenser is 117cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a clinical waste bin.
    • There is one coat hook.
    • The coat hook is 163cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Male - Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located beyond reception and on the left by the entrance to Diabetic Care.
    • The distance from the external entrance is 28m.
    • The most accessible route to the toilet has step-free level access and doors permanently held open.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 82cm.
    • The door has a twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a low visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 176cm (width) x 186cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 80cm (from the side of the toilet pan).
    • There is a lever flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a medium visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a medium visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a medium visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a medium visual contrast.
    • The toilet roll holder is 90cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 74cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rail is on the right as you face the wash basin.
    • The wash basin grab rail has a medium visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 99cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a medium visual contrast.
    • The towel dispenser is 132cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a full length mirror.
    • There is no shelf.
    • The cubicle has a pedal bin.
    • There are multiple coat hooks.
    • The coat hooks are 162cm and 168cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Female - Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located straight ahead beyond reception and on the left by the entrance to Diabetic Care.
    • The distance from the external entrance is 29m.
    • The most accessible route to the toilet has step-free level access and doors permanently held open.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 85cm.
    • The door has a twist lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 198cm (width) x 197cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet.
    • The lateral transfer space is 126cm (from the side of the toilet pan).
    • There is a push button flush on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a low visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a low visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 100cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 78cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rail is on the left as you face the wash basin.
    • The wash basin grab rail has varying visual contrasts.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 95cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a medium visual contrast.
    • The towel dispenser is 124cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm but it was tied up at the time of the survey.
    • There is a full length mirror.
    • There is no shelf.
    • The cubicle has a clinical waste bin.
    • There are multiple coat hooks.
    • The coat hooks are 162cm and 165cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.