Access Guide

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Getting To (Overseas Department)

The most accessible route from the Blue Badge Bays only parking has a slight ramp or slope, uneven surfaces and a dropped kerb.
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Access to the Overseas Department is via the main entrance.
There is a drop-off point at this entrance.
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The Overseas Department is located on the ground floor in the Tower Block.
The Overseas Department is approximately 55m from the main entrance.
Enter the hospital via the main entrance and follow the main corridor ahead.
Turn left and continue along the main corridor.
The Overseas Department is located ahead along the corridor, on the right hand side.
Internally the most accessible route has step-free level access and doors permanently held open.
Some flooring along the route is shiny.
There are resting areas along the route.
Wayfinding signage is provided.
Signage is clearly visible with high contrasting colours.
The following toilet facilities are available along the route; a toilet with adaptations (with right hand transfer) and standard toilets.
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Car Park View
- The car park is located off Pield Heath Road.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 11 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 240cm (width) x 470cm (depth).
- The hatched/marked zones vary between bays.
- The width of the marked zone is 130cm.
- The nearest designated bay is 25m from the main entrance.
- The most accessible route from the Blue Badge parking has a slight ramp or slope and uneven surfaces.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
Charges and Restrictions View
- This car park is for Blue Badge holders only.
- Parking is free for Blue Badge holders.
- Clearly presented parking signs are not available.
- View information on parking policies/charges (opens new tab).

This entrance is located at the front of the Hillingdon Hospital, on the right hand side.
The entrance area is clearly signed.
There is a canopy or recess which provides weather protection at the entrance.
There is step-free access via ramp at the entrance.
The ramp has a slight gradient.
The ramp is over 150cm wide with no handrails.
There are double automatic doors at this entrance.
The doors open by sliding.
The width of the opening is 148cm.
There is a small lip on the threshold of the opening.
The doors have a low visual contrast.
There is a second set of double automatic doors.
The second set of doors open by sliding.
The width of the opening is 155cm.
The second set of doors have a low visual contrast.
There is step-free level access as you enter.
There is an alternative entrance from the drop off area.
There are double automatic doors.
The doors open by sliding.
The width of the doors are 148cm.
These doors are locked between 8.30pm and 6.30am.
This entrance gives access to the ground floor.

Location and Access View
- The Overseas Department is located on the ground floor in the Tower Block.
- View information on opening times.
- There is written text signage on or near the door.
- There is step-free level access into this area.
- There is a single manual door with a high visual contrast.
- The door is permanently held open.
- The width of the opening is 100cm.
Getting Around View
- There is step-free level access throughout.
- Access throughout may include narrow walkways.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- There is no (or very little) background noise in this area.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Facilities and Services View
- There is not a hearing assistance system.
- The nearest toilet with adaptations is located on the ground floor in the Tower Block.

The counter is located ahead from the Overseas Department entrance.
The distance from the Overseas Department entrance is 2m.
There is step-free level access to the counter.
The height of the counter is 130cm.
There is not a lowered section at the counter.
The counter has windows.
There is not a hearing assistance system.
There is no (or very little) background noise in this area.
Lighting levels were uneven at the time of the survey, with pools of light and shade.

The room is located to the left from the Overseas Department entrance.
The distance from the Overseas Department entrance is 1m.
The most accessible route to the room has step-free level access.
There is no signage on or near the door.
There is step-free level access into the room.
There is a single manual door with a high visual contrast.
The door opens inwards.
The width of the opening is 70cm.
There is step-free level access throughout the room.
Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
There is space for an assistance dog to rest.
The walls and floor have a high visual contrast.
Seating available in the room includes: chairs with armrests and chairs without armrests.
Furniture available in the room includes: desks.
The desks are fixed.
The surface heights are not suitable for wheelchair users.
The clear underside space of the surfaces is not suitable for wheelchair users.
There is not a hearing assistance system.
There is no (or very little) background noise in this room.
Lighting levels were uneven at the time of the survey, with pools of light and shade.