Access Guide
Getting To (Patient Advice and Liaison Services)
- The most accessible route from the Blue Badge Bays only parking has a slight ramp or slope, uneven surfaces and a dropped kerb.
- View further information about parking at the hospital (opens new tab).
- Access to Patient Advice and Liaison Services is via the main entrance.
- There is a drop-off point at this entrance.
- View further information about entrances (opens new tab).
- Patient Advice and Liaison Services is located on the ground floor in the Tower Block.
- Patient Advice and Liaison Services is approximately 10m from the main entrance.
- Enter the hospital via the main entrance, proceed ahead and Patient Advice and Liaison Services is located on the left hand side.
- Internally the most accessible route has step-free level access.
- Some flooring along the route is shiny.
- There are resting areas along the route.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- View information about accessible toilet facilities in public areas (opens new tab).
- View more information on getting to and around the hospital (opens new tab).
Parking (Blue Badge Bays Only)
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Car Park
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- The car park is located off Pield Heath Road.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 11 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 240cm (width) x 470cm (depth).
- The hatched/marked zones vary between bays.
- The width of the marked zone is 130cm.
- The nearest designated bay is 25m from the main entrance.
- The most accessible route from the Blue Badge parking has a slight ramp or slope and uneven surfaces.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for Blue Badge holders only.
- Parking is free for Blue Badge holders.
- Clearly presented parking signs are not available.
- View information on parking policies/charges (opens new tab).
Entrance (Main Entrance)
- This entrance is located at the front of the Hillingdon Hospital, on the right hand side.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a slight gradient.
- The ramp is over 150cm wide with no handrails.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 148cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
- There is a second set of double automatic doors.
- The second set of doors open by sliding.
- The width of the opening is 155cm.
- The second set of doors have a low visual contrast.
- There is step-free level access as you enter.
- There is an alternative entrance from the drop off area.
- There are double automatic doors.
- The doors open by sliding.
- The width of the doors are 148cm.
- These doors are locked between 8.30pm and 6.30am.
- This entrance gives access to the ground floor.
Room (Patient Advice and Liaison Services)
- The room is located on the ground floor, ahead and to the left from the main entrance.
- The distance from the main entrance is 10m.
- The most accessible route to the room has step-free level access.
- There is no signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 78cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
