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The Cumberlege Centre - Elizabeth Outpatients

Hillingdon Hospital, Pield Heath Road, Uxbridge, Middlesex, UB8 3NN

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Access Guide

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Getting To (The Cumberlege Centre - Elizabeth Outpatients)

Parking (Blue Badge Bays Only)

  • Car Park View
    • The car park is located off Pield Heath Road.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 11 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 240cm (width) x 470cm (depth).
    • The hatched/marked zones vary between bays.
    • The width of the marked zone is 130cm.
    • The nearest designated bay is 25m from the main entrance.
    • The most accessible route from the Blue Badge parking has a slight ramp or slope and uneven surfaces.
    • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View

Entrance (Main Entrance)

  • This entrance is located at the front of the Hillingdon Hospital, on the right hand side.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a slight gradient.
  • The ramp is over 150cm wide with no handrails.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 148cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.
  • There is a second set of double automatic doors.
  • The second set of doors open by sliding.
  • The width of the opening is 155cm.
  • The second set of doors have a low visual contrast.
  • There is step-free level access as you enter.
  • There is an alternative entrance from the drop off area.
  • There are double automatic doors.
  • The doors open by sliding.
  • The width of the doors are 148cm.
  • These doors are locked between 8.30pm and 6.30am.
  • This entrance gives access to the ground floor.

Lift (Tower Block)

  • The lift surveyed is located to the right from the main entrance.
  • The distance from the main entrance is 25m.
  • The most accessible route to the lift has step-free level access and doors permanently held open.
  • The lower ground floor, ground floor, 1st floor, 2nd floor, 3rd floor, 4th floor, 5th floor, 6th floor, 7th floor and 8th floor are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 120cm.
  • The internal dimensions of the lift are 145cm (width) x 260cm (depth).
  • The internal lift control buttons have tactile markings and a high visual contrast.
  • Some of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system, a visual floor indicator, an audible announcer and a list of floor services/facilities.
  • Lighting levels were even at the time of the survey.
  • There are other lifts available at this location which vary in size.

Entrance (The Cumberlege Centre - Elizabeth Outpatients and Emergency Gynae Assessment Unit)

  • This entrance is located on the third floor in the Tower Block.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There is an intercom at a height of 123cm.
  • The height of the hand sanitiser is 122cm.
  • There are double manual doors at this entrance.
  • The doors are permanently held open.
  • The width of the opening is 134cm.
  • The doors have a high visual contrast.

Department / Service (The Cumberlege Centre - Elizabeth Outpatients)

  • Location and Access View
    • The Cumberlege Centre - Elizabeth Outpatients is located on the third floor in the Tower Block.
  • Getting Around View
    • There is step-free level access throughout.
    • Access throughout may include doors permanently held open.
    • Some flooring is shiny.
    • The walls and floor have a high visual contrast.
    • There is no (or very little) background noise in this area.
    • Wayfinding signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels vary due to the size of the space.
  • Facilities and Services View
    • There are 10+ consultation/medical rooms available.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • There is not a hearing assistance system.
    • The following facilities are available for patients: a toilet with adaptations and standard toilets.

Toilet and Changing Facilities (The Cumberlege Centre - Elizabeth Outpatients)

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located to the left from the Cumberlege Centre - Elizabeth Outpatients entrance.
    • The toilet with adaptations has no transfer space available.
    • The female step-free standard toilet facilities are located along the Cumberlege Centre - Elizabeth Outpatients corridor.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located within the toilet with adaptations.

Reception (The Cumberlege Centre - Elizabeth Outpatients)

  • The reception is located along the Cumberlege Centre - Elizabeth Outpatients corridor.
  • The distance from the Cumberlege Centre - Elizabeth Outpatients entrance is 16m.
  • The most accessible route to reception has doors permanently held open.
  • There is step-free level access to reception.
  • The height of the reception desk is 128cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 96cm.
  • The reception has windows.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • Some flooring is shiny.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.

Seating Area (Waiting Area)

  • Location and Access View
    • The waiting area is located along the Cumberlege Centre - Elizabeth Outpatients corridor.
    • The most accessible route has step-free level access and doors permanently held open.
    • There is step-free level access into this area.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a high visual contrast.
    • Some flooring is shiny.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • There is no (or very little) background noise in this area.
    • Lighting levels vary due to the size of the space.
    • Lighting levels are adjustable.

Consultation / Medical Room (Examination Room)

  • There are 6 consultation/medical rooms available.
  • The room surveyed was; Examination Room 2A.
  • The room is located along the Cumberlege Centre - Elizabeth Outpatients corridor.
  • The most accessible route to the room has step-free level access and doors permanently held open.
  • There is written text and numbered signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 83cm.
  • There is step-free level access throughout the room.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 180cm.
  • Seating available in the room includes: chairs without armrests.
  • Furniture available in the room includes: tables.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Lighting levels are adjustable.

Consultation / Medical Room (Consulting Room)

  • There are 6 consultation/medical rooms available.
  • The room surveyed was; Consulting Room 1.
  • The room is located along the Cumberlege Centre - Elizabeth Outpatients corridor.
  • The most accessible route to the room has step-free level access and doors permanently held open.
  • There is written text and numbered signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 84cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs without armrests.
  • Furniture available in the room includes: desks.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Lighting levels are adjustable.

Consultation / Medical Room (Treatment Room)

  • There are 2 consultation/medical rooms available.
  • The room surveyed was; Colposcopy.
  • The room is located along the Cumberlege Centre - Elizabeth Outpatients corridor.
  • The most accessible route to the room has step-free level access and doors permanently held open.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 100cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 150cm.
  • Seating available in the room includes: chairs without armrests.
  • Furniture available in the room includes: desks.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Lighting levels are adjustable.

Toilet with Adaptations (No Transfer Space)

  • Location and Access View
    • The toilet surveyed is located to the left from the Cumberlege Centre - Elizabeth Outpatients entrance.
    • The distance from the Cumberlege Centre - Elizabeth Outpatients entrance is 5m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens inwards and has a high visual contrast.
    • The width of the door opening is 100cm.
    • The door has a twist lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 130cm (width) x 280cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is not a lateral transfer space next to the toilet.
    • There is a lever flush on the right as you face the toilet.
    • There is a horizontal grab rail on the right as you face the toilet.
    • The horizontal grab rail has a low visual contrast.
    • There is a vertical grab rail on the right as you face the toilet.
    • The vertical grab rail has a low visual contrast.
    • There is a dropdown rail on the left as you face the toilet.
    • The dropdown rail has a low visual contrast.
    • The toilet seat is 46cm from the floor.
    • The toilet seat has a high visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 90cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • The wash basin has a push tap.
    • The vertical grab rail is on the left as you face the wash basin.
    • The wash basin grab rail has a low visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 110cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a low visual contrast.
    • The towel dispenser is 130cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a pedal bin and a clinical waste bin.
    • There is one coat hook.
    • The coat hook is 142cm from the floor.
    • The height of the baby change facility when in use is 78cm.
    • The walls and floor have a high visual contrast.
    • Lighting levels vary due to the use of large glazed walls.