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Ultrasound, MRI and CT Scanner

Hillingdon Hospital, Pield Heath Road, Uxbridge, Middlesex, UB8 3NN

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Access Guide

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Getting To The Hospital (Hillingdon Hospital)

  • By Road View
    • The postcode for the SAT-NAV is UB8 3NN. Hillingdon Hospital is situated to the south of Hillingdon town centre. Hillingdon Hospital can be accessed from the M40 or M4.
    • There are blue badge bays located in car parks A, B, C and D. Parking is limited, so where possible you are advised to travel by public transport.
  • By Bus View
    • There is a bus stop located on Pield Heath Road. Buses U1, U2, U3, U4, U5, and U7 stop here.
    • There is an onsite bus stop.
    • The bus stop is located to the right of the main entrance on Pield Heath Road.
    • The bus stop is sheltered, it has benched seating and a space for a wheelchair user.
    • The bus stop is approximately 155 metres from the main entrance. The route is fairly level, however, at the time of survey the path was obstructed due to ongoing construction work at the Hillingdon Hospital.
  • By Train View
    • West Drayton Station is the nearest train station and is served by GWR and TFL Rail. West Drayton station is approximately 2.1 miles from the hospital.
  • By Underground View
    • The nearest underground station is Uxbridge and is served by the Metropolitan and Piccadilly lines. It is 2.1 miles from the hospital.
  • Useful Links View

Getting Help and Assistance

  • To see the hospital map please click here (opens new tab).
  • There is a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located on the ground floor of the hospital, along the main corridor.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 01895 279 973.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers can be found by the main entrance.
  • Documents are available in an alternative format and can be provided to include: large print on request, different languages on request and audio on request.
  • There is not an assistance dog toilet or toileting area on the hospital site.
  • Water bowls for assistance dogs are available on request.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs.

Hospital Parking (Car Park A)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located to the right side of the hospital site.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 10 designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 250cm x 484cm (8ft 2in x 15ft 11in).
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located at the rear of car park A.
    • There is not a dropped kerb from the drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located throughout the car park.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is not free for Blue Badge holders.
    • Payment machines are located throughout the car park.
    • There is not a payment machine at a convenient height for wheelchair users.
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 52m (56yd 2ft) from the Main Entrance.

Getting To (Ultrasound, MRI and CT Scanner)

  • The Ultrasound, MRI and CT Scanner Department is/are located on the ground floor, to the left of the main hospital reception.
  • Access to the Ultrasound, MRI and CT Scanner Department is via the main entrance.
  • Enter the hospital and at the main reception turn left and pass through a set of double doors. Continue along the corridor and after approximately 10m the department will be on the right hand side.
  • There is step free access to the Ultrasound, MRI and CT Scanner Department.
  • The Ultrasound, MRI and CT Scanner Department is approximately 23m from the main entrance.
  • There are not resting areas along the route.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

Outside Access (Main Entrance)

  • Entrance Details View
    • This information is for the entrance located to the right side of the hospital.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is not a hand sanitiser.
    • There is not a door release button when exiting.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 154cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 158cm.
  • Ramp/Slope Details View
    • The ramp/slope is located in front of the entrance.
    • The ramp/slope gradient is steep.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on both sides going up the ramp.

Opening Times

  • Monday 08:00 - 19:00.
  • Tuesday 08:00 - 19:00.
  • Wednesday 08:00 - 19:00.
  • Thursday 08:00 - 19:00.
  • Friday 08:00 - 19:00.
  • Saturday 08:00 - 19:00.
  • Sunday 08:00 - 19:00.

Department / Service (Ultrasound, MRI and CT Scanner)

  • Department / Service Access View
    • The Ultrasound, MRI and CT Scanner Department is located on the ground floor to the left of the main hospital reception.
    • There is a/are door(s) leading into the department/service.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 89cm .
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 115cm (3ft 9in).
    • There is not a door release button when exiting.
    • There is level access throughout the department/service.
    • There is clear signage on the department/service.
    • The type of flooring is vinyl/laminate.
    • There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
    • There is some flooring in the department/service which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • The department/service does not play background music.
    • The lighting levels are moderate to good.
  • Department / Service Facilities View
    • This department/service has; a main reception, standard toilet facilities, accessible toilet facilities for everyone, consultation rooms, ambulant toilet facilities for everyone and a waiting room/area.
    • There are 6 consultation/treatment rooms in this department/service.
    • A hearing assistance system is not available in the department/service.
    • A mobile hoist is available on the department/service.
    • There are accessible toilet facilities within the department/service.
    • There are standard toilet facilities within this department/service.

Reception

  • Reception View
    • The reception point is located straight ahead as you enter the department.
    • The reception point is approximately 3m (3yd 10in) from the Department Entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are moderate to good.
    • The height of the reception counter is high (110cm+) .
    • There is not sufficient space to write or sign documents on the counter.
    • There is a low section of the counter (76cm or below) available.
    • There is sufficient space to write or sign documents on the low section of the counter.
    • The counter is staffed.
    • There is not a bell to attract attention.
    • There is a hearing assistance system.
    • The type of system is a fixed loop.
    • The hearing assistance system is signed.
    • Staff are not trained to use the hearing assistance system.
    • The hearing assistance system was not tested at the time of the survey.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • The type of flooring is vinyl/laminate.
    • There is not sufficient space for a wheelchair user to use the waiting area.
    • There is bench seating and single seats without armrests.
    • The waiting room / area does not have background music playing.
    • There is a red flashing fire alarm beacon within the waiting room / area.
    • There is not a television.
    • Vending machines are not available.
    • A water dispenser is available.
    • There is not a play area or toys/books for a child to play with.
    • There is not space for an assistance dog to rest within the seating area.
    • Lighting levels are moderate to good.

Entrance (MRI)

  • Entrance Details View
    • This information is for the entrance located on the right-hand side of the department.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 133cm .
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 112cm (3ft 8in).
    • There is not a door release button when exiting.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width but one door is locked.
    • The door(s) may be difficult to open.
    • The width of the door opening is 90cm.

Imaging Room (MRI)

  • This section describes the MRI Room(s), located on the right-hand side of the department.
  • There is / are 1 MRI Room(s) available.
  • The name / number of the room surveyed was; MRI.
  • This room is not accessed via a changing room.
  • Imaging Room View
    • There is step free access into the imaging room.
    • The changing room is approximately 10m from the reception.
    • The changing room is approximately 5m from the main waiting area.
    • The door opens outwards.
    • The door(s) is/are single width.
    • The door(s) may be difficult for some to open.
    • A member of staff is available to assist with opening the door if required.
    • The width of the door is 113cm.
    • There is sufficient space for a wheelchair user to manoeuvre within the imaging room.
    • The type of flooring is vinyl/laminate.
    • There is a bed / couch.
    • The bed / couch is adjustable.
    • A mobile hoist is available.
    • There is sufficient space next to the bed/couch for a mobile hoist to operate.
    • The room does not have background music playing.
    • There is not a red flashing fire alarm beacon within the imaging room.
    • The lighting levels in the imaging room are moderate to good.

Imaging Room (Ultrasound)

  • This section describes the ultrasound Room(s), located straight ahead as you pass the reception.
  • There is / are 3 ultrasound Room(s) available.
  • The name / number of the room surveyed was; Ultrasound Room 2.
  • This room is not accessed via a changing room.
  • Imaging Room View
    • There is step free access into the imaging room.
    • The changing room is approximately 7m from the reception.
    • The changing room is approximately 5m from the main waiting area.
    • The door opens inwards.
    • The door(s) is/are single width with a locked extension leaf.
    • The door(s) has/have a closer and maybe difficult for some to open.
    • A member of staff is available to assist with opening the door if required.
    • The width of the door is 92cm.
    • There is sufficient space for a wheelchair user to manoeuvre within the imaging room.
    • The type of flooring is vinyl/laminate.
    • There is a bed / couch.
    • The bed / couch is adjustable.
    • The room does not have background music playing.
    • There is not a red flashing fire alarm beacon within the imaging room.
    • The lighting levels in the imaging room are low to moderate.

Imaging Room (CT Scanner)

  • This section describes the CT Scanner Room(s), located on the left of the department.
  • There is / are 2 CT Scanner Room(s) available.
  • The name / number of the room surveyed was; CT Scanner Room 2.
  • This room is not accessed via a changing room.
  • Imaging Room View
    • There is step free access into the imaging room.
    • The changing room is approximately 15m from the reception.
    • The changing room is approximately 5m from the main waiting area.
    • The door opens inwards.
    • The door(s) is/are single width.
    • The door(s) is/are easy to open.
    • A member of staff is available to assist with opening the door if required.
    • The width of the door is 100cm.
    • There is sufficient space for a wheelchair user to manoeuvre within the imaging room.
    • The type of flooring is vinyl/laminate.
    • There is a bed / couch.
    • The bed / couch is adjustable.
    • A mobile hoist can be brought in from another department.
    • There is sufficient space next to the bed/couch for a mobile hoist to operate.
    • The room does not have background music playing.
    • There is not a red flashing fire alarm beacon within the imaging room.
    • The lighting levels in the imaging room are moderate to good.

Standard Changing Cubicle / Room

  • The changing cubicle/room is located in front of the ultrasound rooms.
  • The changing cubicle/room is 6m from the waiting room/area.
  • There is step-free access to the changing cubicle/room.
  • The door(s) open(s) away from you (push).
  • The door(s) for the room is/are not push pad activated.
  • The door(s) is/are single width.
  • The door(s) is/are easy to open.
  • The width of the door opening is 57cm.
  • The type of flooring in the room is vinyl/laminate.
  • There is not sufficient space for a wheelchair user to manoeuvre within the cubicle/room.
  • There is flip down/tip up seat.
  • There are 6 standard cubicles. There are 2 for Ultrasound, 2 for MRI and 2 for CT. The accessible toilet can be used for changing if patients have restricted mobility.
  • There is a/are coat hook(s) available.
  • There is a/are coat hook(s) 157cm from the floor.
  • There is a push button style of alarm in the changing cubicle/room.
  • The lighting levels are moderate to good.
  • The flip down seat is at a height of 40cm.

Accessible Toilet(s) (Left Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located opposite ultrasound room 2.
    • This accessible toilet is approximately 9m from the Ultrasound, MRI and CT Scanner Department Entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial and written text signage on or near the toilet door.
    • The contrast between the external door and wall is high.
    • The door opens outwards.
    • The door is easy to open.
    • The door is locked by a locking handle.
    • The width of the accessible toilet opening is 90cm (2ft 11in).
    • The contrast between the internal door and wall is high.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is high.
  • Toilet Features View
    • The dimensions of the accessible toilet are 134cm x 250cm (4ft 5in x 8ft 2in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are moderate to good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 78cm.
    • The transfer space is obstructed by a waste disposal bin.
    • There is a flush, however it is not on the transfer side.
    • There is not a spatula type lever flush.
    • There is a lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is low.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is low.
    • The contrast between the walls and floor is high.
    • There is an emergency alarm.
    • There is a push button alarm in the toilet.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are pedal bin disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 152cm from the floor.
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • The toilet has a backrest.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet seat colour contrast is low.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 98cm (3ft 3in).
    • The contrast between the toilet roll holder and the wall is low.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 74cm (2ft 5in).
    • There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is low.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 103cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 128cm (4ft 2in).
    • The contrast between the towel dispenser and the wall is low.
    • There is a hand dryer.
    • The hand dryer requires hands to be inserted into the top.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 83cm (2ft 9in).
    • The contrast between the hand dryer and the wall is high.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • There is a flip down baby change table available.
    • The height of the baby change table is 107cm.

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The shared toilet is located to the left of the ultrasound rooms.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 13m from the Ultrasound, MRI and CT Scanner Department Entrance.
    • There is pictorial and written text signage on or near the toilet door.
    • The colour contrast between the external toilet door(s) and wall(s) is high.
    • The colour contrast between the internal toilet door(s) and wall(s) is high.
    • The colour contrast between the walls and floor is high.
    • Toilet seats do not have a high colour contrast.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 79cm.
    • The wash basin(s) tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The wall fixed soap dispenser is located above the wash basin.
    • Lighting levels are moderate to good.

Location of Toilet/Changing Facilities

  • Accessible toilet facilities are located on the ground floor.
  • Female and male standard toilet facilities are located on the lower ground and ground floor.
  • Parent and baby changing facilities are located within the ground floor outpatient accessible toilet.

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