You are on Overview. Skip to the next section.

Overview

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• About View
  • The Atrium is 1 of the 2 main open areas of The NEC. It is located to the east side of the site (with the other being the Piazza to the west).
  • Services and facilities available in the venue include: Halls 6, 7, 8, 9, 10, 11, 12, 17, 18, 19 and 20, multiple food and drink outlets, a shop, the Gallery conference area, toilets with adaptations and a Changing Places.
• Parking and Public Transport View
  • The venue shares a car park which has Blue Badge parking available.
  • There is a taxi rank.
  • The nearest train station is Birmingham International.
  • This station has step-free access.
  • For the latest travel options and information you can plan your travel using Traveline (opens new tab).
• Getting In and Around View
  • There is step-free level access at the most accessible entrance.
  • There is no main entrance.
  • There are 2 other entrances.
  • 2 of the other entrances have step-free level access.
  • There is step-free level access throughout all areas.
  • There are manual doors along circulation routes.
  • The Atrium and Gallery can be accessed via a standard lift, escalator and stairs.
• Getting Help and Assistance View
  • Seating is available.
  • There are fixed hearing assistance systems.
  • You can find more information about borrowing accessibility equipment here.
  • There is not a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

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• Toilet Facilities View
  • There are 10 toilets with adaptations.
  • The toilets with adaptations are located throughout the Atrium.
  • The transfer space varies between toilets with adaptations.
  • Ambulant toilet facilities are located in the standard toilets near the Atrium Kitchen and Bar.
  • Female and male step-free standard toilet facilities are located throughout the Atrium.
• Changing Places Facilities View
  • Changing Places facilities are located by Hall 19.
• Changing Facilities View
  • Parent and baby changing facilities are located by Hall 12 and in the toilets with adaptations by Hall 19.

You are on Entrance (A1). Skip to the next section.

Entrance (A1)

• This entrance is located to the left side of the Atrium.
• The approach to the entrance has bollards.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There are double automatic doors.
• The doors open towards you.
• The width of the opening is 150cm.
• There is a small lip on the threshold of the opening.
• The doors have a low colour contrast.
• There is a second set of double automatic doors.
• The doors open towards you.
• The width of the opening is 151cm.
• There is a small lip on the threshold of the opening.
• The doors have a low colour contrast.
• There are security barriers at the entrance.
• The maximum width between them is 106cm.

You are on Entrance (A2). Skip to the next section.

Entrance (A2)

• This entrance is located in the centre of the Atrium.
• The approach to the entrance has bollards.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There are double automatic doors.
• The doors open towards you.
• The width of the opening is 150cm.
• There is a small lip on the threshold of the opening.
• The doors have a low colour contrast.
• There is a second set of double automatic doors.
• The doors open towards you.
• The width of the opening is 151cm.
• There is a small lip on the threshold of the opening.
• The doors have a low colour contrast.

You are on Entrance (A3). Skip to the next section.

Entrance (A3)

• This entrance is located to the far end of the Atrium.
• The approach to the entrance has bollards.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There are double automatic doors.
• The doors open towards you.
• The width of the opening is 150cm.
• There is a small lip on the threshold of the opening.
• The doors have a low colour contrast.
• There is a second set of double automatic doors.
• The doors open towards you.
• The width of the opening is 153cm.
• There is a small lip on the threshold of the opening.
• The doors have a low colour contrast.

You are on Skywalk. Skip to the next section.

Skywalk

• The Skywalk is a walkway which links the Atrium and Piazza.
• There are either stairs, escalators or lift access onto the Skywalk from both the Atrium and Piazza.
• There are travelators along the Skywalk to provide easy access across the Skywalk.
• There are chairs with armrests available.

You are on Lift (Atrium to Skywalk and Gallery). Skip to the next section.

Lift (Atrium to Skywalk and Gallery)

• The lift surveyed is located towards the centre of the Atrium, next to the Accessibility Support counter.
• The most accessible route to the lift has step-free level access.
• There are no doors to open along the most accessible route.
• This route has narrow walkways.

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• Standard Lift View
  • The Skywalk and Gallery can be accessed by this lift.
  • The lift door has a medium colour contrast.
  • The lift does not have a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The weight limit for the lift is 1000kg.
  • The external lift control buttons have tactile and Braille markings.
  • The control buttons have a high colour contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 86cm.
  • The internal dimensions of the lift are 108cm (width) x 208cm (depth).
  • The internal lift control buttons have tactile and Braille markings.
  • The control buttons have a high colour contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a visual floor indicator and a mirror to aid reversing.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

You are on Escalators (Atrium to Skywalk and Gallery). Skip to the next section.

Escalators (Atrium to Skywalk and Gallery)

• The escalators surveyed are located towards the centre of the Atrium, next to the Accessibility Support counter.
• The Skywalk and Gallery can be accessed by escalator.
• The steps are unmarked.
• The foot (bottom) and head (top) of the escalators are clearly marked.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Stairs (Atrium to Skywalk and Gallery). Skip to the next section.

Stairs (Atrium to Skywalk and Gallery)

• The stairs are located towards the centre of the Atrium, next to the Accessibility Support counter.
• The Skywalk and Gallery can be accessed by these stairs.
• There are handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The step markings are not clearly visible.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 16cm.
• The depth of the steps is between 30cm and 45cm.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access View
  • There is step-free level access throughout all areas.
• Circulation View
  • There are manual doors along circulation routes.
  • The contrast between the walls and floor varies between low and high along circulation routes.
  • The flooring is shiny and patterned.
  • There may be background noise.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signage is consistent throughout.
  • Seating available in the walkways includes: sofas, benches and stools.
  • Lighting levels vary due to the use of large glazed walls.

You are on Welcome Counter - A1. Skip to the next section.

Welcome Counter - A1

• The counter is located to the left side of the Atrium.
• The most accessible route to the counter has step-free level access.
• There are no doors to open along the most accessible route.
• There is step-free level access to the counter.
• The height of the counter is 118cm.
• There is a lowered section at the counter.
• The height of the lowered section is 75cm.
• The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
• There is a fixed hearing assistance system which is not clearly signed.
• The hearing assistance system was tested and working at the time of the survey.
• There may be background noise in this area.
• The flooring is shiny and patterned.
• Lighting levels vary due to the size of the space.

You are on Welcome Counter - A3. Skip to the next section.

Welcome Counter - A3

• The counter is located to the far side of the Atrium.
• The most accessible route to the counter has step-free level access.
• There are no doors to open along the most accessible route.
• There is step-free level access to the counter.
• The height of the counter is 118cm.
• There is a lowered section at the counter.
• The height of the lowered section is 75cm.
• The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
• There is a fixed hearing assistance system which is not clearly signed.
• The hearing assistance system was tested and working at the time of the survey.
• There may be background noise in this area.
• The flooring is shiny and patterned.
• Lighting levels vary due to the size of the space.

You are on Counter (Tickets). Skip to the next section.

Counter (Tickets)

• The counter is located to the far side of the Atrium, though there are ticket counters throughout.
• The most accessible route to the counter has step-free level access.
• There are no doors to open along the most accessible route.
• There is step-free level access to the counter.
• The height of the counter is 101cm.
• There is a lowered section at the counter.
• The height of the lowered section is 70cm.
• The counter has screens which may affect the ability of someone to lip read.
• There is a clearly signed fixed hearing assistance system.
• The hearing assistance system could not be tested at the time of the survey.
• There may be background noise in this area.
• The flooring is shiny and patterned.
• Lighting levels vary due to the use of large glazed walls.

You are on Counter (Cloakroom). Skip to the next section.

Counter (Cloakroom)

• The counter is located to the far side of the Atrium, though there are cloakroom counters throughout.
• The most accessible route to the counter has step-free level access.
• There are no doors to open along the most accessible route.
• There is step-free level access to the counter.
• The height of the counter is 116cm.
• There is not a lowered section at the counter.
• The counter has screens which may affect the ability of someone to lip read.
• There is a clearly signed fixed hearing assistance system.
• The hearing assistance system could not be tested at the time of the survey.
• There may be background noise in this area.
• The flooring is shiny and patterned.
• Lighting levels vary due to the use of large glazed walls.

You are on Counter (Accessibility Support). Skip to the next section.

Counter (Accessibility Support)

• The counter is located next to Hall 7.
• The most accessible route to the counter has step-free level access.
• There is a manual door along the most accessible route.
• There is step-free level access to the counter.
• The doors to the counter open away from you.
• One door is locked, but can be opened on request.
• The minimum width of the opening is 81cm.
• The doors have a low colour contrast.
• The height of the counter is 101cm.
• There is a lowered section at the counter.
• The height of the lowered section is 75cm.
• The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
• There is a clearly signed fixed hearing assistance system.
• The hearing assistance system was tested and working at the time of the survey.
• There is no (or very little) background noise in this area.
• Some flooring is shiny.
• Lighting levels vary due to the use of large glazed walls.

You are on Parent and Baby Room / Feeding Room (next to Hall 12). Skip to the next section.

Parent and Baby Room / Feeding Room (next to Hall 12)

• The room is located to the left side of the Atrium, next to Hall 12.
• The most accessible route to the room has step-free level access.
• There are no doors to open along the most accessible route.
• There is pictorial and written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door.
• The door opens away from you.
• The door requires effort to open.
• The width of the opening is 72cm.
• The door has a high colour contrast.
• Internally the door has a high colour contrast.
• The height of the baby change facility when in use is 80cm.
• There is also a toilet, a wash basin, a hand dryer and a mirror in the room.
• The wash basin has a lever mixer tap.
• The room has a waste bin, a nappy/incontinence items bin and a sanitary bin.
• The walls and floor have a low colour contrast.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Shop (Londis). Skip to the next section.

Shop (Londis)

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• Shop View
  • There is step-free level access throughout all areas.
  • There may be background noise.
  • Lighting levels vary due to the size of the space.
  • Londis was closed at the time of the survey (July 2026).

You are on Food and Drink (next to Halls 7-12). Skip to the next section.

Food and Drink (next to Halls 7-12)

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• Restaurant Bar Café 1 View
  • Subway is located next to Hall 10.
  • The most accessible route has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access into this area.
  • There is open plan access.
  • There is step-free level access throughout all areas.
  • Counters include: service counters.
  • Some of the counters are at a suitable height for standing users.
  • Some of the counters are at a suitable height for seated users.
  • Menu types include: wall-mounted (digital), countertop and online.
  • The following are available: drinking straws, takeaway cups, takeaway cutlery, gluten free food and dairy free food.
  • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • The flooring is shiny and patterned.
  • Seating available in this area includes: chairs without armrests and benches.
  • Furniture available in this area includes: tables.
  • The surface height of the tables is suitable for wheelchair users.
  • The clear height under the tables is suitable for wheelchair users.
  • There may be background noise in this area.
  • Lighting levels vary due to the size of the space.
• Restaurant Bar Café 2 View
  • Made Coffee is located next to Hall 11.
  • The most accessible route has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access into this area.
  • There is open plan access.
  • There is step-free level access throughout all areas.
  • There is a service counter.
  • The surface height is 102cm.
  • There may be background noise in this area.
  • Lighting levels vary due to the size of the space.
  • Made Coffee was closed at the time of the survey (July 2026).
• Restaurant Bar Café 3 View
  • Starbucks Coffee is located opposite Hall 7.
  • The most accessible route has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access into this area.
  • There is open plan access.
  • There is step-free level access throughout all areas.
  • There may be background noise in this area.
  • Lighting levels vary due to the size of the space.
  • Starbucks Coffee was closed at the time of the survey (July 2026).
• Restaurant Bar Café 4 View
  • The Atrium Kitchen and Bar is located opposite Hall 7.
  • The most accessible route has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access into this area.
  • There is open plan access.
  • There is step-free level access throughout all areas.
  • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • The flooring is shiny and patterned.
  • Seating available in this area includes: chairs without armrests.
  • Furniture available in this area includes: tables.
  • The surface height of the tables is suitable for wheelchair users.
  • The clear height under the tables is suitable for wheelchair users.
  • There may be background noise in this area.
  • Lighting levels vary due to the size of the space.
  • The Atrium Bar and Kitchen was closed at the time of the survey (July 2026).

You are on Food and Drink (next to Halls 6, 17, 18, 19 and 20). Skip to the next section.

Food and Drink (next to Halls 6, 17, 18, 19 and 20)

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• Restaurant Bar Café 1 View
  • SK Artisan Coffee and Bake House is located next to Hall 20.
  • The most accessible route has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access into this area.
  • There is open plan access.
  • There is step-free level access throughout all areas.
  • The flooring is shiny and patterned.
  • There may be background noise in this area.
  • Lighting levels vary due to the size of the space.
  • SK Artisan Coffee and Bake House was closed at the time of the survey (July 2026).
• Restaurant Bar Café 2 View
  • SK Artisan Coffee and Bake House is located by Hall 19.
  • The most accessible route has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access into this area.
  • There is open plan access.
  • There is step-free level access throughout all areas.
  • There may be background noise in this area.
  • Lighting levels vary due to the size of the space.
  • SK Artisan Coffee and Bake House was closed at the time of the survey (July 2026).
• Restaurant Bar Café 3 View
  • Cornish Bakery is located next to Hall 6.
  • The most accessible route has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access into this area.
  • There is open plan access.
  • There is step-free level access throughout all areas.
  • There may be background noise in this area.
  • Lighting levels vary due to the size of the space.
  • Cornish Bakery was closed at the time of the survey (July 2026).

You are on Quiet Space. Skip to the next section.

Quiet Space

• The room is located next to Hall 10.
• The most accessible route to the room has step-free level access.
• There are no doors to open along the most accessible route.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There are double manual doors.
• The doors open towards you.
• The doors require effort to open.
• The width of the opening is 163cm.
• There is a small lip on the threshold of the opening.
• The doors have a low colour contrast.
• There is step-free level access throughout.
• There is room for a wheelchair user to manoeuvre.
• There is space for an assistance dog to rest.
• The walls and floor have a high colour contrast.
• Seating available in this room includes: chairs without armrests.
• Furniture available in this room includes: tables.
• None of the tables are fixed.
• The surface height of the tables/desks is suitable for wheelchair users.
• The clear height under the tables/desks is suitable for wheelchair users.
• There is not a hearing assistance system.
• Additional facilities/services include: a flashing fire alarm.
• There is no (or very little) background noise in this room.
• Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
• Lighting levels are adjustable.

You are on Concourse Suite 1. Skip to the next section.

Concourse Suite 1

• The room is located near Hall 9, to the right side of the Atrium.
• The most accessible route to the room has step-free level access.
• There are no doors to open along the most accessible route.
• There is written text and numbered signage on or near the door.
• There is step-free level access into the room.
• There are double manual doors.
• The doors open towards you.
• The doors require effort to open.
• The width of the opening is 160cm.
• There is a small lip on the threshold of the opening.
• The doors have a high colour contrast.
• There is a second set of double manual doors.
• The doors open away from you.
• The doors require effort to open.
• The width of the opening is 126cm.
• There is a small lip on the threshold of the opening.
• The doors have a high colour contrast.
• There is step-free level access throughout.
• The walls and floor have a high colour contrast.
• There is not a hearing assistance system.
• Additional facilities/services include: a flashing fire alarm.
• There is background noise in this room which varies depending on the function/event.
• Lighting levels vary due to the size of the space.
• Lighting levels are adjustable.
• The images show Concourse Suite 1 opened up into a larger space along with Concourse Suite 2. They can be partitioned down the middle and used separately or together.
• The layout of the room varies dependent on the function / event.

You are on Concourse Suite 19. Skip to the next section.

Concourse Suite 19

• The room is located next to the Accessibility Counter near Hall 7.
• The most accessible route to the room has step-free level access.
• There are no doors to open along the most accessible route.
• There is written text and numbered signage on or near the door.
• There is step-free level access into the room.
• There are double manual doors.
• The doors open towards you.
• The doors require effort to open.
• One of the doors was locked at the time of the survey.
• The locked door can be opened on request.
• The width of the opening is 77cm.
• There is a small lip on the threshold of the opening.
• The doors have a low colour contrast.
• There is step-free level access throughout.
• The walls and floor have a high colour contrast.
• There is not a hearing assistance system.
• Additional facilities/services include: a flashing fire alarm.
• There is background noise in this room which varies depending on the function/event.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.
• Lighting levels are adjustable.
• The layout of the room varies dependent on the function / event.

You are on Toilet with Adaptations (next to Hall 12 - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (next to Hall 12 - Left Hand Transfer)

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• Location View
  • The toilet surveyed is located to the left side of the Atrium, next to Hall 12.
• Route View
  • The most accessible route to the toilet has step-free level access.
  • There are no doors to open along the most accessible route.
• Access View
  • There is step-free level access into the facility.
  • There is pictorial and written text signage on or near the door.
  • The door opens outwards and has a high colour contrast.
  • The door requires effort to open.
  • The width of the opening is 90cm.
  • The door has a locking handle.
  • Internally the door has a high colour contrast.
  • There is a grab rail on the internal door, with a high colour contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 145cm (width) x 244cm (depth).
  • There is not room for a wheelchair user to manoeuvre.
  • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
  • The lateral transfer space is 75cm (from the side of the toilet pan).
  • There is a spatula flush for the toilet.
  • The flush is on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a medium colour contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high colour contrast.
  • There is a dropdown grab rail on the transfer side.
  • The dropdown grab rail has a high colour contrast.
  • The toilet seat is 49cm from the floor.
  • The toilet seat has a low colour contrast.
  • The toilet has a padded backrest.
  • The toilet roll holder can be reached when seated on the toilet.
  • The toilet roll holder has a medium colour contrast.
  • The toilet roll holder is 114cm from the floor.
  • The wash basin has a lever mixer tap.
  • The wash basin and tap can be reached when seated on the toilet.
  • The wash basin is 71cm from the floor.
  • There are vertical grab rails on both sides of the wash basin.
  • The wash basin grab rails have a medium colour contrast.
  • There is a wall mounted soap dispenser.
  • The soap dispenser can be reached when seated on the toilet.
  • The soap dispenser has a medium colour contrast.
  • The soap dispenser is 84cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer which requires hands to be inserted into the top.
  • The hand dryer has a low colour contrast.
  • The hand dryer is 83cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a long mirror.
  • There is no shelf.
  • The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
  • There are no coat hooks.
  • The walls and floor have a low colour contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Toilet with Adaptations (next to Hall 10 - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (next to Hall 10 - Right Hand Transfer)

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• Location View
  • The toilet surveyed is located in the centre of the Atrium, next to Hall 10.
• Route View
  • The most accessible route to the toilet has step-free level access.
  • There are no doors to open along the most accessible route.
• Access View
  • There is step-free level access into the facility.
  • There is pictorial, written text and 'Not All Disabilities Are Visible' signage on or near the door.
  • The door opens outwards and has a high colour contrast.
  • The door requires effort to open.
  • The width of the opening is 83cm.
  • The door has a locking handle.
  • Internally the door has a high colour contrast.
  • There is a grab rail on the internal door, with a low colour contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 142cm (width) x 212cm (depth).
  • There is not room for a wheelchair user to manoeuvre.
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 75cm (from the side of the toilet pan).
  • There is a lever flush for the toilet.
  • The flush is on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a medium colour contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high colour contrast.
  • There is a dropdown grab rail on the transfer side.
  • The dropdown grab rail has a high colour contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a low colour contrast.
  • The toilet has a padded backrest.
  • The toilet roll holder can be reached when seated on the toilet.
  • The toilet roll holder has a medium colour contrast.
  • The toilet roll holder is 99cm from the floor.
  • The wash basin has a lever mixer tap.
  • The wash basin and tap can be reached when seated on the toilet.
  • The wash basin is 75cm from the floor.
  • There are vertical grab rails on both sides of the wash basin.
  • The wash basin grab rails have a medium colour contrast.
  • There is a wall mounted soap dispenser.
  • The soap dispenser can be reached when seated on the toilet.
  • The soap dispenser has a medium colour contrast.
  • The soap dispenser is 116cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer which requires hands to be inserted into the top.
  • The hand dryer has a low colour contrast.
  • The hand dryer is 85cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a nappy/incontinence items bin and a sanitary bin.
  • There are no coat hooks.
  • The walls and floor colour contrast varies between low and high.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Toilet with Adaptations (next to Hall 9 - No Transfer Space). Skip to the next section.

Toilet with Adaptations (next to Hall 9 - No Transfer Space)

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• Location View
  • The toilet surveyed is located towards the centre of the Atrium, next to Hall 9 and Concourse Suites 1 and 2.
• Route View
  • The most accessible route to the toilet has step-free level access.
  • There are no doors to open along the most accessible route.
• Access View
  • There is step-free level access into the facility.
  • There is pictorial, written text and 'Not All Disabilities Are Visible' signage on or near the door.
  • The door opens outwards and has a high colour contrast.
  • The door requires effort to open.
  • The width of the opening is 75cm.
  • The door has a locking handle.
  • Internally the door has a high colour contrast.
  • There is a grab rail on the internal door, with a medium colour contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 129cm (width) x 168cm (depth).
  • There is not room for a wheelchair user to manoeuvre.
  • There is not a lateral transfer space next to the toilet.
  • There is a lever flush for the toilet.
  • The flush is on the right as you face the toilet.
  • There is a horizontal grab rail on the left as you face the toilet.
  • The horizontal grab rail has a medium colour contrast.
  • There is a vertical grab rail on the right as you face the toilet.
  • The vertical grab rail has a medium colour contrast.
  • There is a dropdown grab rail on the right as you face the toilet.
  • The dropdown grab rail has a medium colour contrast.
  • The toilet seat is 42cm from the floor.
  • The toilet seat has a low colour contrast.
  • The toilet has a padded backrest.
  • The toilet roll holder can be reached when seated on the toilet.
  • The toilet roll holder has a medium colour contrast.
  • The toilet roll holder is 98cm from the floor.
  • The wash basin has a lever mixer tap.
  • The wash basin and tap can be reached when seated on the toilet.
  • The wash basin is 79cm from the floor.
  • There is a vertical grab rail on the right side of the wash basin.
  • The wash basin grab rail has a medium colour contrast.
  • There is a wall mounted soap dispenser.
  • The soap dispenser can be reached when seated on the toilet.
  • The soap dispenser has a medium colour contrast.
  • The soap dispenser is 99cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer which requires hands to be inserted into the top.
  • The hand dryer has a high colour contrast.
  • The hand dryer is 81cm from the floor.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a nappy/incontinence items bin and a sanitary bin.
  • There are no coat hooks.
  • The walls and floor have a high colour contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Toilet with Adaptations (next to Hall 8 - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (next to Hall 8 - Left Hand Transfer)

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• Location View
  • The toilet surveyed is located in the centre of the Atrium, next to Hall 8.
• Route View
  • The most accessible route to the toilet has step-free level access.
  • There are no doors to open along the most accessible route.
• Access View
  • There is step-free level access into the facility.
  • There is pictorial, written text and 'Not All Disabilities Are Visible' signage on or near the door.
  • The door opens outwards and has a high colour contrast.
  • The door requires effort to open.
  • The width of the opening is 88cm.
  • The door has a lever twist lock.
  • Internally the door has a high colour contrast.
  • There is a grab rail on the internal door, with a high colour contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 145cm (width) x 220cm (depth).
  • There is not room for a wheelchair user to manoeuvre.
  • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
  • The lateral transfer space is 80cm (from the side of the toilet pan).
  • There is a lever flush for the toilet.
  • The flush is on the non-transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a medium colour contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high colour contrast.
  • There is a dropdown grab rail on the transfer side.
  • The dropdown grab rail has a high colour contrast.
  • The toilet seat is 41cm from the floor.
  • The toilet seat has a low colour contrast.
  • The toilet has a padded backrest.
  • The toilet roll holder can be reached when seated on the toilet.
  • The toilet roll holder has a medium colour contrast.
  • The toilet roll holder is 125cm from the floor.
  • The wash basin has a lever mixer tap.
  • The wash basin and tap can be reached when seated on the toilet.
  • The wash basin is 72cm from the floor.
  • There are vertical grab rails on both sides of the wash basin.
  • The wash basin grab rails have a medium colour contrast.
  • There is a wall mounted soap dispenser.
  • The soap dispenser can be reached when seated on the toilet.
  • The soap dispenser has a high colour contrast.
  • The soap dispenser is 92cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer which requires hands to be inserted into the top.
  • The hand dryer has a high colour contrast.
  • The hand dryer is 84cm from the floor.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
  • There are no coat hooks.
  • The walls and floor colour contrast varies between low and high.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Toilet with Adaptations (next to Hall 19 - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (next to Hall 19 - Left Hand Transfer)

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• Location View
  • The toilet surveyed is located to the far end of the Atrium, next to Hall 19.
• Route View
  • The most accessible route to the toilet has step-free level access.
  • There are no doors to open along the most accessible route.
• Access View
  • There is step-free level access into the facility.
  • There is pictorial, written text and 'Not All Disabilities Are Visible' signage on or near the door.
  • The door opens outwards and has a high colour contrast.
  • The door requires effort to open.
  • The width of the opening is 82cm.
  • The door has a locking handle.
  • Internally the door has a high colour contrast.
  • There is a grab rail on the internal door, with a low colour contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 142cm (width) x 214cm (depth).
  • There is not room for a wheelchair user to manoeuvre.
  • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
  • The lateral transfer space is 73cm (from the side of the toilet pan).
  • There is a lever flush for the toilet.
  • The flush is on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high colour contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high colour contrast.
  • There is a dropdown grab rail on the transfer side.
  • The dropdown grab rail has a high colour contrast.
  • The toilet seat is 44cm from the floor.
  • The toilet seat has a low colour contrast.
  • The toilet has a padded backrest.
  • The toilet roll holder can be reached when seated on the toilet.
  • The toilet roll holder has a high colour contrast.
  • The toilet roll holder is 130cm from the floor.
  • The wash basin has a lever mixer tap.
  • The wash basin and tap can be reached when seated on the toilet.
  • The wash basin is 75cm from the floor.
  • There are vertical grab rails on both sides of the wash basin.
  • The wash basin grab rails have a high colour contrast.
  • There is a wall mounted soap dispenser.
  • The soap dispenser can be reached when seated on the toilet.
  • The soap dispenser has a high colour contrast.
  • The soap dispenser is 95cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer which requires hands to be inserted into the top.
  • The hand dryer has a low colour contrast.
  • The hand dryer is 83cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
  • There are no coat hooks.
  • The walls and floor colour contrast varies between low and high.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Toilet with Adaptations (next to Hall 17 - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (next to Hall 17 - Right Hand Transfer)

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• Location View
  • The toilet surveyed is located to the far end of the Atrium, next to Hall 17.
• Route View
  • The most accessible route to the toilet has step-free level access.
  • There is a manual door along the most accessible route.
• Access View
  • There is step-free level access into the facility.
  • There is pictorial, written text and 'Not All Disabilities Are Visible' signage on or near the door.
  • The door opens outwards and has a high colour contrast.
  • The door requires effort to open.
  • The width of the opening is 75cm.
  • The door has a locking handle.
  • Internally the door has a high colour contrast.
  • There is a grab rail on the internal door, with a high colour contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 145cm (width) x 225cm (depth).
  • There is not room for a wheelchair user to manoeuvre.
  • There is a lateral transfer space to the right as you face the toilet.
  • The lateral transfer space is 69cm (from the side of the toilet pan).
  • There is a lever flush for the toilet.
  • The flush is on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a medium colour contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a medium colour contrast.
  • There is a dropdown grab rail on the transfer side.
  • The dropdown grab rail has a medium colour contrast.
  • The toilet seat is 42cm from the floor.
  • The toilet seat has a low colour contrast.
  • The toilet has a padded backrest.
  • The toilet roll holder can be reached when seated on the toilet.
  • The toilet roll holder has a medium colour contrast.
  • The toilet roll holder is 110cm from the floor.
  • The wash basin has a lever mixer tap.
  • The wash basin and tap can be reached when seated on the toilet.
  • The wash basin is 76cm from the floor.
  • There is a vertical grab rail on the right side of the wash basin.
  • The wash basin grab rail has a medium colour contrast.
  • There is a wall mounted soap dispenser.
  • The soap dispenser can be reached when seated on the toilet.
  • The soap dispenser has a medium colour contrast.
  • The soap dispenser is 103cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer which requires hands to be inserted into the top.
  • The hand dryer has a high colour contrast.
  • The hand dryer is 81cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a nappy/incontinence items bin.
  • There is one coat hook.
  • The coat hook is 125cm from the floor.
  • The height of the baby change facility when in use is 105cm.
  • The walls and floor have a high colour contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Changing Places (next to Hall 19 - Both Sides Transfer). Skip to the next section.

Changing Places (next to Hall 19 - Both Sides Transfer)

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• Location and Access View
  • The Changing Places facility surveyed is located to the far side of the Atrium, next to Hall 19.
  • The Changing Places toilet is in addition to other toilet facilities.
  • There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
  • The most accessible route to the Changing Places facility has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access into the facility.
  • There is pictorial and written text signage on or near the door.
  • A RADAR key is required for access to this facility.
  • The door opens inwards and has a high colour contrast.
  • The door requires effort to open.
  • The width of the opening is 92cm.
  • The door has a locking handle (with a RADAR key to access).
  • Internally the door has a high colour contrast.
  • There is a grab rail on the internal door, with a low colour contrast.
  • The dimensions of the facility are 380cm (width) x 292cm (depth).
  • There is room for a wheelchair user to manoeuvre (180cm x 180cm).
• Toilet Details View
  • There is lateral transfer space on both sides of the toilet, however the left side is obstructed.
  • The lateral transfer space on the left is 73cm (from the side of the toilet pan).
  • The lateral transfer space on the right is 267cm (from the side of the toilet pan).
  • There is an elbow pad flush for the toilet.
  • The flush is on the transfer side.
  • There is no horizontal grab rail for the toilet.
  • There are vertical grab rails on both sides of the toilet.
  • The vertical grab rails have a high colour contrast.
  • There are dropdown grab rails on both sides of the toilet.
  • The dropdown grab rails have a high colour contrast.
  • The toilet seat is 53cm from the floor.
  • The toilet seat has a low colour contrast.
  • The toilet roll holder is located on the dropdown rail.
• Changing Bench and Hoist Details View
  • The changing bench is wall mounted and height adjustable.
  • The length of the changing bench is 180cm.
  • The facility hoist is powered overhead and accesses all areas.
• Shower Details View
  • There is an adjustable shower head which can also be detached.
  • The shower controls are lever mixer.
  • There is no shower seat.
  • There are no grab rails for the shower.
  • There are no dropdown rails for the shower.
  • There is no emergency alarm.
• Other Facilities View
  • There is a height adjustable wash basin.
  • The wash basin has a lever mixer tap.
  • There are vertical grab rails on both sides of the wash basin.
  • The wash basin grab rails have a high colour contrast.
  • There is a wall mounted soap dispenser.
  • The soap dispenser has a low colour contrast.
  • The soap dispenser is 105cm from the floor.
  • There is not a towel dispenser.
  • A wide paper roll dispenser is available.
  • The wide paper roll dispenser is 105cm from the floor.
  • There is a wall mounted hand dryer.
  • The hand dryer has a low colour contrast.
  • The hand dryer is 98cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a long mirror.
  • There is no shelf.
  • The cubicle has a nappy/incontinence items bin and a sanitary bin.
  • There are no coat hooks.
  • A privacy screen is available.
  • The walls and floor have a high colour contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• View information on The Skywalk (opens new tab).
• View information on The Gallery (opens new tab).
• View information on Piazza (opens new tab).
• View information on Hall 6 (opens new tab).
• View information on Hall 7 (opens new tab).
• View information on Hall 8 (opens new tab).
• View information on Hall 9 (opens new tab).
• View information on Hall 10 (opens new tab).
• View information on Hall 11 (opens new tab).
• View information on Hall 12 (opens new tab).
• View information on Hall 17 (opens new tab).
• View information on Hall 18 (opens new tab).
• View information on Hall 19 (opens new tab).

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Related Access Guides

• View information on Hall 20 (opens new tab).