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Mould Room

Freeman Hospital, Freeman Road, High Heaton, Newcastle upon Tyne, NE7 7DN

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Access Guide

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COVID-19 Information

  • The information in this section was taken in November 2020.
  • There have been no changes to the venue's parking or entrances/exits as a result of COVID-19.
  • Hand sanitisers are available at all main entrances to buildings, car parks and wards/departments.
  • There is currently a restricted number of visitors allowed and some one way systems in place.
  • There is a reduction in the number of seats in waiting areas to achieve required social distancing.
  • Wall signage has been installed advising of social distancing and floor markings are in place advising where to stand when required to queue.
  • Protective screens are located at reception desks.
  • It is advised to keep left on stairwells.
  • Lifts are limited to two people at a time.
  • There have been no changes to the toilet facilities.
  • Users must comply with social distancing requirements and wear masks/facial coverings where required to do so.
  • Volunteers are available for help.
  • For more information about the measures in place for Covid-19 please click here (new tab) .

Getting To The Hospital

  • By Road View
    • The main hospital entrance to the Freeman Hospital is located off Freeman Road. The Freeman Hospital is at the north of Newcastle in High Heaton. It can be easily accessed by public transport or car. If you have a sat nav, our postcode is NE7 7DN.
    • The Blue Badge parking areas and the multi storey car park are located off Freeman Road.
  • By Bus View
    • The nearest bus stop to the Freeman Hospital main entrance is located on Freeman Road. There are two Bus services. Zone 27 routes 3,18,32,38,A.
  • By Train View

Getting Help and Assistance

  • There is not a Patient Advice and Liaison Service (PALS) at the hospital.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected]
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers do not receive disability awareness / equality training.
  • There is an assistance dog toilet or toileting area on the hospital site.
  • Water bowls for assistance dogs are available.
  • BSL interpreters cannot be provided on request.
  • Mobility aids are available to help patients move around and include; wheelchairs.
  • Additional hospital services link (new tab) - click here.

Hospital Parking (Multi-Story Car Park)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located at the rear of the building.
    • The car park type is multi storey.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is not a/are not clearly marked/signposted Blue Badge parking bay(s) available.
    • There is/are 0 designated Blue Badge parking bay(s) within the hospital car park.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located throughout the car park.
    • Payment machines are located on level 1 of the car park.
    • Payment machines are located and the ground floor.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The hospital entrance is clearly visible from the car park.

Getting To (Mould Room)

  • The Mould Room is/are located on level 1.
  • Access to the Mould Room is via the Northern Centre for Cancer Care main hospital entrance.
  • After entering the Northern Centre for Cancer Care main hospital entrance, proceed to the lifts located on the right and take a lift to level 1. On exiting turn right and then right again, the mould room is located on the left.
  • There is step free access, via lift, to the Mould Room .
  • The Mould Room is approximately 18m from the main outpatients lifts.
  • There is a/are manual, heavy, double door(s) between the lifts and the department/service.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is flooring in corridors with a very shiny finish which could cause issues with glare or be perceived as slippery.
  • There is some flooring in corridors with large, repeating patterns that incorporate bold contrasting colours or simulate steps.

Outside Access (Accessible Entrance)

  • Entrance Details View
    • This information is for the entrance located at the rear of the building.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The bell is not in a suitable position to allow wheelchair users to gain access.
    • The intercom is not in a suitable position to allow wheelchair users to gain access.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 129cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope Details View
    • The ramp/slope is located in front of the entrance doors.
    • The ramp/slope gradient is easy.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are 1-2-3.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are medium.

Lift

  • There is a lift for public use.
  • The lift is located to the right as you enter.
  • The lift is approximately 7m (7yd 1ft) from the entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are 1-2-3.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 110cm (3ft 7in).
  • The dimensions of the lift are 201cm x 140cm (6ft 7in x 4ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.

Entrance

  • Entrance Details View
    • This information is for the entrance located on level 1.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance, via lift.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width with a locked extension leaf.
    • The door(s) is/are heavy.
    • The width of the door opening is 88cm.

Inside Access

  • There is level access once inside.
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • Wayfinding signage is not available.
  • Dementia friendly signage is not provided.
  • The type of flooring in walkways and corridors is vinyl/laminate.
  • There is flooring in corridors with a very shiny finish which could cause issues with glare or be perceived as slippery.
  • There is some flooring in corridors with large, repeating patterns that incorporate bold contrasting colours or simulate steps.
  • The lighting levels are medium.

Consultation / Treatment Room (Plaster Room)

  • There is / are 1 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Plaster Room.
  • The consultation / treatment room is approximately 5m from the entrance.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width with a locked extension leaf.
  • The door(s) is/are heavy.
  • The width of the door opening is 88cm (2ft 11in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A hoist can be brought in from another department.
  • There is sufficient space next to the bed/couch for a mobile hoist to operate.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not adjustable.
  • There are no chairs with armrests available.
  • Some tables are permanently fixed.
  • The room does not have background music playing.
  • There is a flashing fire alarm beacon within the room.
  • Lighting levels are medium.

Consultation / Treatment Room (Mould Room)

  • There is / are 1 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Mould Room.
  • The consultation / treatment room is approximately 7m from the entrance.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width with a locked extension leaf.
  • The door(s) is/are heavy.
  • The width of the door opening is 88cm (2ft 11in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A hoist can be brought in from another department.
  • There is sufficient space next to the bed/couch for a mobile hoist to operate.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not adjustable.
  • There are no chairs with armrests available.
  • Some tables are permanently fixed.
  • The room does not have background music playing.
  • There is a flashing fire alarm beacon within the room.
  • Lighting levels are medium.

Accessible Toilet

  • There is not an/are not accessible toilet(s) within this venue designated for public use.
  • Comments View
    • The nearest accessible toilet is located within the Haematology And Cancer Services Outpatients Clinic.

Standard Toilet(s)

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