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Ward 11 - Northern Intestinal Failure and Rehabilitation Unit

Freeman Hospital, Freeman Road, High Heaton, Newcastle upon Tyne, NE7 7DN

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Access Guide

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Getting To (Ward 11 - Northern Intestinal Failure and Rehabilitation Unit)

  • This route starts at the Yellow car park.
  • The most accessible route from here has step-free access via slope.
  • The slope has a steep gradient.
  • This route also has uneven surfaces and a dropped kerb with tactile paving.
  • View further information about parking at the hospital (opens new tab).
  • Access to this ward is via the Outpatients Department entrance.
  • There is a drop-off point at this entrance.
  • View further information about entrances (opens new tab).
  • This ward is located on level 5 of the ward block.
  • The ward is approximately 12m from the ward block - lifts A, B, C, D and E.
  • Enter the hospital via the Outpatients Department entrance, proceed down the corridor and turn left.
  • Continue down to the end of the corridor and turn right.
  • Proceed to the end of the corridor and turn left to the lifts located immediately on the left.
  • Take a lift to level 5.
  • Exit the lift and turn left.
  • Continue down the corridor and the Ward 11 entrance is located on the left.
  • This route to the ward has a lift.
  • Doors are held open along this route.
  • Some flooring is shiny along this route.
  • There are resting areas along this route to the ward.
  • Wayfinding signage is provided.
  • Dementia-friendly signage is not provided.
  • The following toilet facilities are available along the route: a changing places facility, accessible toilet (with left hand transfer), accessible toilet (with right hand transfer), toilets for ambulant disabled users and standard toilets.
  • View information about accessible toilet facilities in public areas (opens new tab).
  • View information on getting to and around the hospital (opens new tab).

Yellow Car Park

  • Car Park View
    • The car park is located at the front of the hospital grounds.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 52 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 230cm (width) x 415cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 128cm.
    • The nearest designated bay is 85m from the Outpatients Department entrance.
    • The most accessible route from the Blue Badge parking has steep slopes.
    • This route has uneven surfaces.
  • Charges and Restrictions View
    • This car park is for visitors and Blue Badge holders only.
    • Parking is free for Blue Badge holders but not all users.
  • Electric Vehicle Charging Points View
    • Electric Vehicle charging points are not available.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Outpatients Department Entrance

  • This entrance is located at the front of the hospital building.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a slope at the entrance.
  • The slope has a slight gradient.
  • There are double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 128cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low colour contrast.
  • There is a second set of double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 128cm.
  • The doors have a low colour contrast.
  • This entrance brings you into level 2 of the podium block.

Ward Block - Lifts A, B, C, D and E

  • The lift surveyed is located at the end of the main entrance foyer corridor, on the left.
  • The distance from the Outpatients Department entrance is 95m.
  • The most accessible route to the lift has step-free level access.
  • Doors are held open along the most accessible route.
  • Standard Lift View
    • Levels 1, 2, 3, 4, 5, 6 and 7 can be accessed by this lift.
    • The lift door has a high colour contrast.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The weight limit for the lift is 2000kg.
    • The external lift control buttons have tactile markings.
    • The control buttons have a low colour contrast.
    • All of the external lift controls are at a suitable height for a wheelchair user.
    • The lift door opening width is 140cm.
    • The internal dimensions of the lift are 144cm (width) x 268cm (depth).
    • The internal lift control buttons have tactile markings.
    • The control buttons have a low colour contrast.
    • The majority of the internal controls are at a suitable height for a wheelchair user.
    • Internally the lift has: a list of floor services/facilities, a visual floor indicator, an audible announcer, an intercom hearing assistance system and a mirror to aid reversing.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • There are other lifts available at this location which are of a similar size.

Ward 11 - Northern Intestinal Failure and Rehabilitation Unit

  • Ward Information View
    • This is a shared ward.
    • The ward includes side rooms and bays.
  • Location and Access View
    • There is written text and numbered signage on or near the door.
    • There is step-free level access into this ward.
    • There is an intercom at a height of 123cm.
    • There are double manual doors.
    • The doors open towards you.
    • The doors require effort to open.
    • One of the doors was locked at the time of the survey.
    • The width of the opening is 78cm.
    • The doors have a high colour contrast.
  • Getting Around View
    • There is step-free level access throughout.
    • There are no doors to open along circulation routes.
    • Access throughout may include moveable physical obstructions.
    • There is a high colour contrast between the walls and floor along circulation routes.
    • Some flooring is shiny.
    • There is no (or very little) background noise.
    • Wayfinding signage is provided.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Reception / Nurses' Station View
    • The height of the reception desk is 75cm.
    • There is not a lowered section at the desk.
    • The reception has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • There is not a hearing assistance system.
  • Facilities and Services View
    • Seating available on the ward includes: chairs with armrests, chairs without armrests, sofas and stools.
    • There is not a hearing assistance system.
    • There is a mobile hoist on this ward.
    • There is a relatives' room for the ward.
  • Visiting Hours View

Toilet and Changing Facilities (Ward 11 - Northern Intestinal Failure and Rehabilitation Unit)

Standard Bedroom (Cubicle 2)

  • The bedroom surveyed is located to the left as you enter the ward.
  • The distance from the Ward 11 entrance is 24m.
  • The most accessible route to the bedroom has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access into the bedroom.
  • There is no signage on or near the door.
  • The door opens inwards and has a medium colour contrast.
  • The door requires effort to open.
  • The width of the opening is 88cm.
  • Bedroom Features View
    • The bedroom has a single bed.
    • Furniture can be moved to enable a manoeuvring space next to the bed.
    • Seating available in the bedroom includes: a chair with armrests.
    • The following is also available in this bedroom: bedside plug sockets.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Relatives Room

  • The room is located to the right as you enter the ward.
  • The distance from the Ward 11 entrance is 11m.
  • The most accessible route to the room has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door.
  • The door opens away from you.
  • The door requires effort to open.
  • There is a locked extension leaf.
  • The locked extension leaf can be opened on request.
  • The width of the opening is 89cm.
  • The door has a high colour contrast.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest.
  • The walls and floor have a high colour contrast.
  • Seating available in this room includes: chairs with armrests, chairs without armrests, sofas and stools.
  • Furniture available in this room includes: tables and coffee tables.
  • None of the tables are fixed.
  • The surface height of the tables/desks is suitable for wheelchair users.
  • The clear height under the tables/desks is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • Additional facilities/services include: a television.
  • There is no (or very little) background noise in this room.
  • Lighting levels vary due to the use of large glazed walls.

Bathroom with Adaptations (Bay 2 - Shower and Toilet)

  • Location and Access View
    • The bathroom surveyed is located within bay 2.
    • The distance from the Ward 11 entrance is 27m.
    • The most accessible route to the bathroom has step-free level access.
    • Doors are held open along the most accessible route.
    • There is step-free level access into the bathroom.
    • There is written text signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The door requires effort to open.
    • The width of the opening is 77cm.
    • There is a second door.
    • The door opens outwards and has a high colour contrast.
    • The door requires effort to open.
    • The width of the opening is 77cm.
    • The door has a twist lock.
    • Internally the door has a high colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the bathroom are 421cm (width) x 156cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is lateral transfer space on both sides of the toilet, however they are obstructed.
    • The lateral transfer space on the left is 218cm (from the side of the toilet pan).
    • The lateral transfer space on the right is 85cm (from the side of the toilet pan).
    • There is a lever flush for the toilet.
    • The flush is on the right transfer side.
    • There is no horizontal grab rail for the toilet.
    • There is no vertical grab rail for the toilet.
    • There are dropdown grab rails on both sides of the toilet.
    • The dropdown grab rails have a low colour contrast.
    • The toilet seat is 42cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder cannot be reached when seated on the toilet.
    • The toilet roll holder has a low colour contrast.
    • The toilet roll holder is 98cm from the floor.
    • The wash basin has lever taps.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 82cm from the floor.
    • There are no vertical grab rails at the wash basin.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a low colour contrast.
    • The soap dispenser is 100cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a low colour contrast.
    • The towel dispenser is 135cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The bathroom has a pedal bin and a clinical waste bin.
    • There are multiple coat hooks.
    • The coat hooks are 127cm and 167cm from the floor.
    • The walls and floor have a high colour contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • The bathroom has a wheel in shower.
    • There is not room for a wheelchair user to manoeuvre in the shower.
    • There is an adjustable shower head which can also be detached.
    • The shower controls are lever mixer.
    • There is a shower seat.
    • The shower seat is 53cm from the floor.
    • There are grab rails for the shower.
    • The grab rails for the shower have a high colour contrast.
    • There are no dropdown rails for the shower.
    • There is a pull cord emergency alarm for the shower within 10cm from the floor.

Bathroom with Adaptations (Bay 3 - Bath and Shower)

  • Location and Access View
    • The bathroom surveyed is located within bay 3.
    • The distance from the Ward 11 entrance is 37m.
    • The most accessible route to the bathroom has step-free level access.
    • Doors are held open along the most accessible route.
    • There is step-free level access into the bathroom.
    • There is written text signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The door requires effort to open.
    • The width of the opening is 76cm.
    • There is a second door.
    • The door opens outwards and has a high colour contrast.
    • The door requires effort to open.
    • The width of the opening is 77cm.
    • The door has a twist lock.
    • Internally the door has a high colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the bathroom are 423cm (width) x 157cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 102cm (from the side of the toilet pan).
    • There is a lever flush for the toilet.
    • The flush is on the non-transfer side.
    • There is no horizontal grab rail for the toilet.
    • There is no vertical grab rail for the toilet.
    • There are dropdown grab rails on both sides of the toilet.
    • The dropdown grab rails have a low colour contrast.
    • The toilet seat is 44cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder cannot be reached when seated on the toilet.
    • The toilet roll holder has a low colour contrast.
    • The toilet roll holder is 103cm from the floor.
    • The wash basin has lever taps.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 81cm from the floor.
    • There are no vertical grab rails at the wash basin.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a low colour contrast.
    • The soap dispenser is 107cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a low colour contrast.
    • The towel dispenser is 125cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The bathroom has a clinical waste bin.
    • There are multiple coat hooks.
    • The coat hooks are 127cm and 170cm from the floor.
    • The walls and floor have a high colour contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • The bathroom has a bath with an overhead shower.
    • The height of the side of the bath from floor level is 60cm.
    • The bath has twist/turn controls.
    • There is an adjustable shower head which can also be detached.
    • The shower controls are twist/turn.

Standard Toilet Facilities

  • The gender neutral toilet facilities were surveyed.
  • The toilet is located to the right as you enter the ward.
  • The distance from the Ward 11 entrance is 9m.
  • The most accessible route to the toilet has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access into the toilet.
  • There is pictorial and written text signage on or near the door.
  • The door opens outwards and has a high colour contrast.
  • The door requires effort to open.
  • The width of the opening is 77cm.
  • Internally the door has a high colour contrast.
  • Hand washing facilities include: a wash basin and a wall mounted soap dispenser.
  • The wash basin has a lever mixer tap.
  • Hand drying facilities include: a wall mounted towel dispenser.
  • A baby changing table is available.
  • The height of the baby change facility when in use is 91cm.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.