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Dementia Garden

Queen Elizabeth Hospital King's Lynn , Gayton Road, Kings Lynn, PE30 4ET

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Access Guide

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Parking (Main Car Park)

  • Car Park View
    • The car park is located at the front of the hospital grounds.
    • The car park is open air/surface.
    • The car park surface consists of tarmac and loose chippings.
    • There are 15+ designated Blue Badge parking bays available.
    • The Blue Badge bays are signposted and have markings which are faded.
    • The surveyed Blue Badge parking bay dimensions are 234cm (width) x 476cm (depth).
    • The hatched/marked zones vary between bays.
    • The width of the marked zone is 129cm.
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • The nearest designated bay is 100m from the main entrance.
    • The most accessible route from the Blue Badge parking has steep ramps or slopes, uneven surfaces and a pedestrian crossing.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for visitors and Blue Badge holders only.
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • Clearly presented parking signs are available.
    • Payment machines are located throughout the car park.
    • There is a payment machine with controls at a suitable height for a wheelchair user.
    • There is not a level manoeuvring space for a wheelchair user in front of the payment machine (185cm x 210cm).
    • View information on parking policies/charges (opens new tab).
  • Drop-off Point View
    • There is not a designated drop-off point available.

Getting To (Dementia Garden)

  • The Dementia Garden is/are located inside the day room, within West Dereham Ward.
  • Access to the Dementia Garden is via the West Wing entrance.
  • Enter via the West Wing entrance.
    Turn right down the corridor, then follow the corridor round into the lift lobby.
    Take a lift to the lower ground floor.
    On exiting the lift turn right and go through the heavy double doors.
    The entrance to the West Dereham Ward is located on the right.
    Continue into West Dereham Ward and follow the corridor straight ahead to the Day Room.
    The entrance to the Dementia Garden is straight ahead.
  • There is step free access, via lift, to the Dementia Garden.
  • The Dementia Garden is approximately 12m from the West Dereham Ward entrance.
  • There is a/are manual, double door(s) which may be difficult to open between the lifts and the department/service.
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

Entrance (West Wing Entrance)

  • This entrance is located on the right side at the front of the main hospital building.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • The height of the hand sanitiser is 134cm.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 139cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.
  • There is a second set of double automatic doors.
  • The second set of doors open by sliding.
  • The width of the opening is 141cm.
  • There is a small lip on the threshold of the opening.
  • The second set of doors have a low visual contrast.
  • There is step-free level access as you enter.
  • This entrance brings you onto the the ground floor of the West Wing.

Lift (West Wing Lifts)

  • The lift surveyed is located at the very end of the West Wing corridor.
  • The distance from the West Wing entrance is 55m.
  • The most accessible route to the lift has step-free level access and doors permanently held open.
  • The lower ground and ground floor are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 128cm.
  • The internal dimensions of the lift are 152cm (width) x 264cm (depth).
  • The internal lift control buttons have tactile markings and a medium visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a hearing assistance alarm system, a visual floor indicator and an audible announcer.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • There are other lifts available at this location which are of a similar size.

Entrance (Corridor Entrance to West Newton and West Dereham Wards)

  • Entrance Details View
    • This information is for the entrance located on the lower ground floor of the West Wing.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There is not a hand sanitiser.
    • There is not a door release button when exiting.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 180cm.

Entrance (West Dereham Ward)

  • Entrance Details View
    • This information is for the entrance located on the lower ground floor of the West Wing.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There is an intercom.
    • The height of the intercom is 120cm (3ft 11in).
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 123cm (4ft).
    • There is a door release button when exiting.
    • The height of the door release button is 115cm (3ft 9in).
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 176cm.

Day Room / Lounge Area (Day Room)

  • There is a day room/lounge area.
  • The day room/lounge area is approximately 4m from the West Dereham Ward entrance.
  • There is level access into the day room/lounge area.
  • The day room/lounge area is always open.
  • There is a/are door(s) into the day room/lounge area.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 148cm (4ft 10in).
  • The type of flooring is vinyl/laminate.
  • There is a space for a wheelchair user to manoeuvre.
  • There are sofas and also a mixture of single seats with and without armrests.
  • No chairs are permanently fixed.
  • No tables are permanently fixed.
  • The distance between the floor and the lowest table is 74cm (2ft 5in).
  • The room does have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • There is a television.
  • Subtitles are available.
  • There is a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are moderate to good.
  • Comments View
    • There is a selection of books, dvd's, puzzles and a set of bowling pins available.

Entrance (Dementia Garden)

  • Entrance Details View
    • This information is for the entrance located at the rear of the Day Room.
    • The entrance area/door is not clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is not a hand sanitiser.
    • There is not a door release button when exiting.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width but one door is locked.
    • The door(s) may be difficult to open.
    • The width of the door opening is 69cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.

Department / Service (Dementia Garden)

  • Department / Service Access View
    • Dementia Garden is located at the rear of the day room in West Dereham Ward.
    • There is a/are door(s) leading into the department/service.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are double width but one door is locked.
    • The door(s) may be difficult to open.
    • The width of the door opening is 69cm.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is not a hand sanitiser.
    • There is not a door release button when exiting.
    • There is level access throughout the department/service.
    • Staff can provide assistance with using any manual doors within the department/service.
    • The department/service does not play background music.
    • The lighting levels are varied.
  • Department / Service Facilities View
    • There are not accessible toilet facilities within the department/service.
    • Accessible toilet facilities are located to the right of the West Wing entrance.
    • There are not standard toilet facilities within this department/service.
    • Standard toilet facilities are located to the right of the West Wing entrance.

Dementia Garden

  • The garden area is open to both patients and visitors.
  • There are benches and chairs within the garden, with armrests on both sides.
  • There are also tables, at a height of 72cm.
  • There is level access around the garden.
  • The flooring surface is rubber.

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