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Feltwell Ward

The Queen Elizabeth Hospital, Gayton Road, King’s Lynn, PE30 4ET

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Access Guide

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Parking (Front Accessible Parking)

  • Car Park View
    • The car park is located at the front of the hospital grounds.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 6 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 248cm (width) x 710cm (depth).
    • There is a marked zone to both sides but not at the rear.
    • The width of the marked zone is 129cm.
    • The nearest designated bay is 20m from the main entrance.
    • The most accessible route from the Blue Badge parking has step-free level access and a pedestrian crossing.
  • Charges and Restrictions View
    • This car park is for Blue Badge holders only.
    • Parking is free for Blue Badge holders.
    • Clearly presented parking signs are available.
    • Payment machines are located at the side of the car park.
    • There is a payment machine with controls at a suitable height for a wheelchair user.
    • There is not a level manoeuvring space for a wheelchair user in front of the payment machine (185cm x 210cm).
    • View information on parking policies/charges (opens new tab).
    • Parking is free for Blue Badge holders, but they must obtain a valid ticket from a ticket machine.
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located on the right side of the Blue Badge bays.

Getting To (Feltwell Ward)

  • The Feltwell Ward is/are located on the First Floor, in Area 6.
  • Access to the Feltwell Ward is via the main hospital entrance.
  • Enter the main hospital entrance and proceed along the main corridor to the end.
    At the T junction turn left and take a lift to the first floor.
    Exit the lift to the left and enter Area 6 (Yellow).
    Continue along the corridor, then turn left into the Spinal Assessment Entrance corridor.
    Proceed to the end of the corridor and enter the Gayton Ward/Feltwell Ward Entrance.
    The Feltwell Ward is located on the right.
  • There is step free access to the Feltwell Ward.
  • The Feltwell Ward is approximately 51m from the lift lobby.
  • There is a/are manual, double door(s) which may be difficult to open between the lift lobby and the department/service.
  • There are not resting areas along the route.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

Entrance (Main Entrance)

  • This entrance is located at the front of the main hospital building.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • The height of the hand sanitiser is 111cm.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 162cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.
  • There is a second set of double automatic doors.
  • The second set of doors open by sliding.
  • The width of the opening is 162cm.
  • There is a small lip on the threshold of the opening.
  • The second set of doors have a low visual contrast.
  • There is step-free level access as you enter.
  • This entrance brings you onto the ground floor of Area 1.

Lift (Front Lifts)

  • The lift surveyed is located to the left as you exit the main entrance foyer.
  • The distance from the main entrance is 50m.
  • The most accessible route to the lift has step-free level access and doors permanently held open.
  • The ground and first floor are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings, Braille markings and a high visual contrast.
  • None of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 138cm.
  • The internal dimensions of the lift are 158cm (width) x 268cm (depth).
  • The internal lift control buttons have tactile markings and a medium visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a hearing assistance alarm system, a visual floor indicator and an audible announcer.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Entrance (Spinal Assessment Entrance Corridor)

  • Entrance Details View
    • This information is for the entrance located in Area 6.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is not a hand sanitiser.
    • There is not a door release button when exiting.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 190cm.

Entrance (Gayton Ward/Feltwell Ward Entrance)

  • Entrance Details View
    • This information is for the entrance located in Area 6.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 119cm (3ft 11in).
    • There is not a door release button when exiting.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 178cm.

Ward (Feltwell Ward)

  • Ward Information View
    • This is a/an fit for discharge ward.
    • This is a shared ward.
    • There is/are 5 bay(s) available.
    • There is/are 0 side room(s) available.
    • There is/are 30 bed(s) on this ward in total.
  • Ward Access View
    • There is a/are door(s) leading into the ward.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 180cm (5ft 11in).
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 123cm (4ft).
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 127cm (4ft 2in).
    • There is a door release button when exiting.
    • The height of the door release button is 117cm (3ft 10in).
    • There is level access throughout the ward.
    • There is clear signage on the ward.
    • The type of flooring is vinyl/laminate.
    • There is some flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are moderate to good.
  • Reception/Nurses' Station View
    • The height of the Nurses' Station desk is 73cm.
    • There is not a hearing assistance system available at the desk.
  • Relatives' Room View
    • There is not a relatives' room for the ward.
  • Ward Features and Patient Facilities View
    • A hearing assistance system is not available on the ward.
    • The ward does not play background music.
    • There is a chair with armrests on both sides.
    • A mobile hoist is available on the ward.
    • There are washroom facilities for patients on the ward.
    • There are toilet facilities for patients on the ward.
  • Visitor Facilities View
    • There are no accessible toilet facilities on the ward for visitors.
    • There are no standard toilet facilities on the ward for visitors.
  • Visiting Times View
    • There are set visiting times for the ward.
    • Visiting times are 10:00 to 20:00.
    • Protected meal times are between 12:30 to 13:30 - 18:30 to 19:30.

Washroom (Shower Room)

  • Washroom Details View
    • The washroom surveyed has a wheel in shower and a wash basin.
    • There is/are 1 washroom(s) of this type in the ward.
    • The washroom surveyed is located opposite bay 5.
    • There is step free access to the washroom surveyed once inside the ward.
    • This washroom is male.
    • There is pictorial and written or text signage on or near the washroom door.
    • The washroom door(s) open(s) outwards.
    • The door(s) is/are locked by a twist lock.
    • The door is easy to open.
    • The width of the door opening is 84cm (2ft 9in).
    • The dimensions of the washroom are 176cm x 268cm (5ft 9in x 8ft 10in).
    • There is an emergency pull cord alarm.
    • The emergency pull cord alarm is within reach and fully functional.
    • There is not a red flashing fire alarm beacon within the washroom.
    • There is not a coat hook in the washroom.
    • There is a mirror.
    • There is not a tall mirror, with suitable specifications, for ease of use.
    • There is a wash basin.
    • The height of the wash basin is 85cm.
    • There are no wall-mounted grab rails for the wash basin.
    • The tap type is sensor. It is not a mixer tap.
    • There is a soap dispenser.
    • The height of the soap dispenser is 110cm.
    • There is a towel dispenser.
    • The height of the towel dispenser is 145cm.
    • There is not a hand dryer.
    • Disposal facilities are available.
    • There is a/are general waste (with lid) disposal units.
    • The washroom has a non-slip floor.
  • Shower Details View
    • There is a wheel in shower.
    • The shower does have an unobstructed minimum turning space of 150cm x 150cm.
    • The shower head is height adjustable.
    • The shower control type is twist/turn.
    • A shower chair is available.
    • There are wall-mounted grab rails available for the shower.
  • Colour Contrast and Lighting View
    • The colour contrast between the external washroom door and wall is high.
    • The visual contrast between the internal washroom door and wall is high.
    • The visual contrast between the shower wall-mounted grab rails and wall is high.
    • The visual contrast between the washroom floor and walls is high.
    • Lighting levels are moderate to good.

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The male toilet is located to the left of the nurses' station.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 3m from the nurses station.
    • There is Braille, tactile, pictorial and written text signage on or near the toilet door.
    • The visual contrast between the external toilet door(s) and wall(s) is high.
    • The colour contrast between the internal toilet door(s) and wall(s) is high.
    • The colour contrast between the walls and floor is high.
    • The toilet seats have a high visual contrast.
    • It was not possible to access the female toilet.
    • An ambulant toilet cubicle is available.
    • There is a/are horizontal wall mounted rail(s) on the right as you face the toilet.
    • The visual contrast of the horizontal wall mounted grab rail(s) in the ambulant cubicle(s) is high.
    • The height of the wash basin(s) is 80cm.
    • The wash basin(s) tap type is twist/turn.
    • There is a wall fixed soap dispenser.
    • The wall fixed soap dispenser is located above the wash basin.
    • Lighting levels are moderate to good.

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