Access Guide
Parking (Front Accessible Parking)
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Car Park
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- The car park is located at the front of the hospital grounds.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 6 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 248cm (width) x 710cm (depth).
- There is a marked zone to both sides but not at the rear.
- The width of the marked zone is 129cm.
- The nearest designated bay is 20m from the main entrance.
- The most accessible route from the Blue Badge parking has step-free level access and a pedestrian crossing.
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Charges and Restrictions
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- This car park is for Blue Badge holders only.
- Parking is free for Blue Badge holders.
- Clearly presented parking signs are available.
- Payment machines are located at the side of the car park.
- There is a payment machine with controls at a suitable height for a wheelchair user.
- There is not a level manoeuvring space for a wheelchair user in front of the payment machine (185cm x 210cm).
- View information on parking policies/charges (opens new tab).
- Parking is free for Blue Badge holders, but they must obtain a valid ticket from a ticket machine.
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Drop-off Point
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- There is a designated drop-off point available.
- The designated drop-off point is located on the right side of the Blue Badge bays.
Getting To (Gayton Ward)
- The Gayton Ward is/are located on the First Floor, in Area 6.
- Access to the Gayton Ward is via the main hospital entrance.
- Enter via the main hospital entrance and proceed along the main corridor to the end.
At the T-junction turn left and take a lift to the first floor.
Exit the lift to the left and enter Area 6 (Yellow).
Continue along the corridor, then turn left into the Spinal Assessment Entrance corridor.
Proceed to the end of the corridor and enter the Gayton Ward/Feltwell Ward Entrance.
The Gayton Ward is located to the left. - There is step free access, via lift, to the Gayton Ward.
- The Gayton ward is approximately 47m from the lift lobby.
- There is a/are manual, double door(s) which may be difficult to open between the lift lobby and the department/service.
- There are not resting areas along the route.
- Wayfinding signage is provided.
- Dementia friendly signage is not provided.
- There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
Entrance (Main Entrance)
- This entrance is located at the front of the main hospital building.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via slope at the entrance.
- The slope has a slight gradient.
- The height of the hand sanitiser is 111cm.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 162cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
- There is a second set of double automatic doors.
- The second set of doors open by sliding.
- The width of the opening is 162cm.
- There is a small lip on the threshold of the opening.
- The second set of doors have a low visual contrast.
- There is step-free level access as you enter.
- This entrance brings you onto the ground floor of Area 1.
Lift (Front Lifts)
- The lift surveyed is located to the left as you exit the main entrance foyer.
- The distance from the main entrance is 50m.
- The most accessible route to the lift has step-free level access and doors permanently held open.
- The ground and first floor are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings, Braille markings and a high visual contrast.
- None of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 138cm.
- The internal dimensions of the lift are 158cm (width) x 268cm (depth).
- The internal lift control buttons have tactile markings and a medium visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a hearing assistance alarm system, a visual floor indicator and an audible announcer.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Entrance (Spinal Assessment Entrance Corridor)
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Entrance Details
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- This information is for the entrance located in Area 6.
- The entrance area/door is clearly signed with the name of the service/department.
- There is step free access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- There is not a hand sanitiser.
- There is not a door release button when exiting.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 190cm.
Entrance (Gayton Ward/Feltwell Ward Entrance)
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Entrance Details
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- This information is for the entrance located in Area 6.
- The entrance area/door is clearly signed with the name of the service/department.
- There is step free access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- There is a hand sanitiser.
- The height of the hand sanitiser is 119cm (3ft 11in).
- There is not a door release button when exiting.
- The main door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 178cm.
Reception
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Reception
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- The reception point is located straight ahead from the Gayton Ward/Feltwell Ward entrance.
- The reception point is approximately 5m (5yd 1ft) from the Gayton Ward/Feltwell Ward entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are moderate to good.
- The height of the reception counter is high (110cm+).
- There is not sufficient space to write or sign documents on the counter.
- There is a low section of the counter (76cm or below) available.
- There is not sufficient space to write or sign documents on the low section of the counter.
- The counter is staffed.
- There is not a bell to attract attention.
- There is not a hearing assistance system.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
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Reception Waiting Area
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- There is not a waiting area close to the reception point.
Ward (Gayton Ward)
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Ward Information
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- This is a/an orthopaedic ward.
- This is a shared ward.
- There is/are 5 bay(s) available.
- There is/are 3 side room(s) available.
- There is/are 33 bed(s) on this ward in total.
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Ward Access
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- There is not a/are not door(s) leading into the ward.
- There is level access throughout the ward.
- There is clear signage on the ward.
- The type of flooring is vinyl/laminate.
- There is some flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are moderate to good.
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Reception/Nurses' Station
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- The height of the Nurses' Station desk is 95cm.
- There is a lowered section.
- The height of the lowered section of the desk is 72cm.
- There is not a hearing assistance system available at the desk.
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Relatives' Room
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- There is not a relatives' room for the ward.
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Ward Features and Patient Facilities
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- A hearing assistance system is not available on the ward.
- The ward does not play background music.
- There is a chair with armrests on both sides.
- A mobile hoist is available on the ward.
- There are washroom facilities for patients on the ward.
- There are toilet facilities for patients on the ward.
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Visitor Facilities
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- There are no accessible toilet facilities on the ward for visitors.
- There are no standard toilet facilities on the ward for visitors.
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Visiting Times
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- There are set visiting times for the ward.
- Visiting times are 10:00 to 20:00.
- The visiting times are the same for each day.
Washroom (Bay 2 - Shower Room)
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Washroom Details
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- The washroom surveyed has a wheel in shower.
- There is/are 1 washroom(s) of this type in the ward.
- There is/are also 1 washroom(s) which has/have a wheel in shower and a wash basin.
- The washroom surveyed is located opposite Bay 2.
- There is step free access to the washroom surveyed once inside the ward.
- This washroom is male.
- There is Braille, tactile, pictorial and written or text signage on or near the washroom door.
- The washroom door(s) open(s) outwards.
- The door(s) is/are locked by a twist lock.
- The door is easy to open.
- The width of the door opening is 84cm (2ft 9in).
- The dimensions of the washroom are 160cm x 167cm (5ft 3in x 5ft 6in).
- There is an emergency pull cord alarm.
- The emergency pull cord alarm is within reach and fully functional.
- There is not a red flashing fire alarm beacon within the washroom.
- There is not a coat hook in the washroom.
- There is a mirror.
- There is not a tall mirror, with suitable specifications, for ease of use.
- There is not a wash basin.
- There is not a soap dispenser.
- There is not a towel dispenser.
- There is not a hand dryer.
- Disposal facilities are not available.
- The washroom has a non-slip floor.
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Shower Details
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- There is a wheel in shower.
- The shower does not have an unobstructed minimum turning space of 150cm x 150cm.
- The shower head is height adjustable.
- The shower control type is twist/turn.
- A shower chair is available.
- There are wall-mounted grab rails available for the shower.
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Colour Contrast and Lighting
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- The colour contrast between the external washroom door and wall is high.
- The visual contrast between the internal washroom door and wall is high.
- The visual contrast between the shower wall-mounted grab rails and wall is high.
- The visual contrast between the washroom floor and walls is high.
- Lighting levels are moderate to good.
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Comments
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- There is a shelf as shown in photographs 3 and 4.
- The shelf is 82cm in height.
Washroom (Bay 3 - Shower Room)
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Washroom Details
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- The washroom surveyed has a wheel in shower and a wash basin.
- There is/are 1 washroom(s) of this type in the ward.
- There is/are also 1 washroom(s) which has/have a wheel in shower.
- The washroom surveyed is located opposite bay 3.
- There is step free access to the washroom surveyed once inside the ward.
- This washroom is male.
- There is Braille, tactile, pictorial and written or text signage on or near the washroom door.
- The washroom door(s) open(s) inwards.
- The door(s) is/are locked by a twist lock.
- The door is easy to open.
- The width of the door opening is 84cm (2ft 9in).
- The dimensions of the washroom are 171cm x 278cm (5ft 7in x 9ft 1in).
- There is an emergency pull cord alarm.
- The emergency pull cord alarm is within reach and fully functional.
- There is not a red flashing fire alarm beacon within the washroom.
- There is not a coat hook in the washroom.
- There is not a mirror.
- There is a wash basin.
- The height of the wash basin is 80cm.
- There are no wall-mounted grab rails for the wash basin.
- The tap type is sensor. It is not a mixer tap.
- There is a soap dispenser.
- The height of the soap dispenser is 108cm.
- There is a towel dispenser.
- The height of the towel dispenser is 144cm.
- There is not a hand dryer.
- Disposal facilities are not available.
- The washroom has a non-slip floor.
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Shower Details
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- There is a wheel in shower.
- The shower does have an unobstructed minimum turning space of 150cm x 150cm.
- The shower head is height adjustable.
- The shower control type is twist/turn.
- A shower chair is available.
- There are wall-mounted grab rails available for the shower.
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Colour Contrast and Lighting
View
- The colour contrast between the external washroom door and wall is high.
- The visual contrast between the internal washroom door and wall is high.
- The visual contrast between the shower wall-mounted grab rails and wall is high.
- The visual contrast between the washroom floor and walls is high.
- Lighting levels are moderate to good.
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Comments
View
- There is a shelf available in the washroom, as shown in photograph 5.
- The shelf is 93cm in height.
Standard Toilet(s)
- Standard toilet facilities are available.
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Toilet Facilities
View
- The male toilet is located between bays 2 and 3.
- There is step-free access into the toilet(s).
- There is Braille, tactile, pictorial and written text signage on or near the toilet door.
- The visual contrast between the external toilet door(s) and wall(s) is medium.
- The colour contrast between the internal toilet door(s) and wall(s) is high.
- The colour contrast between the walls and floor is high.
- The toilet seats have a high visual contrast.
- It was not possible to access the female toilet.
- An ambulant toilet cubicle is available.
- There is a/are horizontal wall mounted rail(s) on the left as you face the toilet.
- The visual contrast of the horizontal wall mounted grab rail(s) in the ambulant cubicle(s) is high.
- The height of the wash basin(s) is 78cm.
- The wash basin(s) tap type is sensor.
- There is a wall fixed soap dispenser.
- The wall fixed soap dispenser is located above the wash basin.
- Lighting levels are moderate to good.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- Parking at The Queen Elizabeth Hospital link (new tab) - click here.
- Entrances at The Queen Elizabeth Hospital link (new tab) - click here.
- Toilets at The Queen Elizabeth Hospital link (new tab) - click here.
- Getting To and Around The Queen Elizabeth Hospital link (new tab) - click here.
