Access Guide
Getting To (The Hub Café )
- This route starts at Front Accessible Parking.
- The most accessible route from here has step-free level access.
- View further information about parking at the hospital (opens new tab).
- Access to this service is via the main entrance.
- There is a drop-off point at this entrance.
- View further information about entrances (opens new tab).
- This service is located on the first floor of the hospital, in Area 7.
- The service is approximately 66m from the Front lifts.
- Enter the hospital via the main entrance and proceed along the main corridor, through Area 1 and into Area 3.
- At the end of the corridor, proceed along the corridor to the left and the lifts will be on the left hand side.
- Take the lift to the first floor.
- On exiting the lift, proceed along the corridor that is to the right, entering Area 7.
- Continue ahead and turn left at the end of the corridor.
- The entrance to the Hub Café is located on the left.
- This route to the service has a lift.
- Doors are held open along this route.
- The flooring is shiny along this route.
- There are resting areas along this route to the service.
- Wayfinding signage is provided.
- Dementia-friendly signage is not provided.
- The following toilet facilities are available along the route: accessible toilet (with right hand transfer) and standard toilets.
- View information about accessible toilet facilities in public areas (opens new tab).
- View information on getting to and around the hospital (opens new tab).
Parking (Front Accessible Parking)
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Car Park
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- The car park is located at the front of the hospital grounds.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 6 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 248cm (width) x 710cm (depth).
- There is a marked zone to both sides but not at the rear.
- The width of the marked zone is 129cm.
- The nearest designated bay is 20m from the main entrance.
- The most accessible route from the Blue Badge parking has step-free level access and a pedestrian crossing.
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Charges and Restrictions
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- This car park is for Blue Badge holders only.
- Parking is free for Blue Badge holders.
- Clearly presented parking signs are available.
- Payment machines are located at the side of the car park.
- There is a payment machine with controls at a suitable height for a wheelchair user.
- There is not a level manoeuvring space for a wheelchair user in front of the payment machine (185cm x 210cm).
- View information on parking policies/charges (opens new tab).
- Parking is free for Blue Badge holders, but they must obtain a valid ticket from a ticket machine.
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Drop-off Point
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- There is a designated drop-off point available.
- The designated drop-off point is located on the right side of the Blue Badge bays.
Entrance (Main Entrance)
- This entrance is located at the front of the main hospital building.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via slope at the entrance.
- The slope has a slight gradient.
- The height of the hand sanitiser is 111cm.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 162cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
- There is a second set of double automatic doors.
- The second set of doors open by sliding.
- The width of the opening is 162cm.
- There is a small lip on the threshold of the opening.
- The second set of doors have a low visual contrast.
- There is step-free level access as you enter.
- This entrance brings you onto the ground floor of Area 1.
Lift (Front Lifts)
- The lift surveyed is located to the left as you exit the main entrance foyer.
- The distance from the main entrance is 50m.
- The most accessible route to the lift has step-free level access and doors permanently held open.
- The ground and first floor are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings, Braille markings and a high visual contrast.
- None of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 138cm.
- The internal dimensions of the lift are 158cm (width) x 268cm (depth).
- The internal lift control buttons have tactile markings and a medium visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a hearing assistance alarm system, a visual floor indicator and an audible announcer.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Eating and Drinking (The Hub Cafe)
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Location and Access
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- The Hub Café is located on the first floor in Area 7.
- The most accessible route has a lift.
- Doors are held open along the most accessible route.
- There is step-free level access into this area.
- There are double automatic doors, which are push pad activated.
- The height of the push pad is 99cm.
- The doors open towards you.
- The width of the opening is 146cm.
- The doors have a high colour contrast.
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Order and Payment
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- This area has a counter where food and drink can be ordered, self-service counters and payment counters.
- The service counter was surveyed.
- The counter is located to the right of the Cafe area.
- There is step-free level access to the counter.
- The height of the counter is 91cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- The self-service counter was surveyed.
- The counter is located to the rear of the Cafe.
- There is step-free level access to the counter.
- The height of the counter is 90cm.
- There is not a lowered section at the counter.
- The payment counter was surveyed.
- The counter is located on the left when entering the Cafe.
- There is step-free level access to the counter.
- The height of the counter is 89cm.
- There is not a lowered section at the counter.
- The card payment machine is at a height of 105cm.
- The payment machine is portable.
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Service
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- This area also has staff who can provide assistance with ordering.
- Full table service is not available.
- Menu types include: countertop.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws, takeaway cups and takeaway cutlery.
- There is not a hearing assistance system.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- The walls and floor have a high colour contrast.
- The flooring is shiny.
- Seating available in this area includes: chairs without armrests, armchairs and sofas.
- Furniture available in this area includes: tables and coffee tables.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is background noise in this area.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.