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TIA Clinic

The Queen Elizabeth Hospital, Gayton Road, King's Lynn, PE30 4ET

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Access Guide

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Parking (Main Car Park)

  • Car Park View
    • The car park is located at the front of the hospital grounds.
    • The car park is open air/surface.
    • The car park surface consists of tarmac and loose chippings.
    • There are 15+ designated Blue Badge parking bays available.
    • The Blue Badge bays are signposted and have markings which are faded.
    • The surveyed Blue Badge parking bay dimensions are 234cm (width) x 476cm (depth).
    • The hatched/marked zones vary between bays.
    • The width of the marked zone is 129cm.
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • The nearest designated bay is 100m from the main entrance.
    • The most accessible route from the Blue Badge parking has steep ramps or slopes, uneven surfaces and a pedestrian crossing.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for visitors and Blue Badge holders only.
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • Clearly presented parking signs are available.
    • Payment machines are located throughout the car park.
    • There is a payment machine with controls at a suitable height for a wheelchair user.
    • There is not a level manoeuvring space for a wheelchair user in front of the payment machine (185cm x 210cm).
    • View information on parking policies/charges (opens new tab).
  • Drop-off Point View
    • There is not a designated drop-off point available.

Getting To (TIA Clinic)

  • The TIA Clinic is/are located on the ground floor of the West Wing.
  • Access to the TIA Clinic is via the West Wing entrance.
  • Enter via the West Wing entrance.
    Turn right down the corridor, follow the corridor around to the right, then left and then straight ahead to the lift lobby.
    The clinic is located to the right of the lifts.
    To get to the TIA Clinic office, turn left at the lifts and enter the West Raynham Stroke Rehabilitation department.
    Proceed ahead, turning right and then left and the office is on the left hand side.
  • There is step free access to the TIA Clinic.
  • The TIA Clinic is approximately 45m from the West Wing entrance.
  • There are not resting areas along the route.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

Entrance (West Wing Entrance)

  • This entrance is located on the right side at the front of the main hospital building.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • The height of the hand sanitiser is 134cm.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 139cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.
  • There is a second set of double automatic doors.
  • The second set of doors open by sliding.
  • The width of the opening is 141cm.
  • There is a small lip on the threshold of the opening.
  • The second set of doors have a low visual contrast.
  • There is step-free level access as you enter.
  • This entrance brings you onto the the ground floor of the West Wing.

Entrance (West Raynham/Stroke Unit)

  • Entrance Details View
    • This information is for the entrance located on the ground floor of the West Wing.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There is an intercom.
    • The height of the intercom is 85cm (2ft 9in).
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 104cm (3ft 5in).
    • There is a door release button when exiting.
    • The height of the door release button is 135cm (4ft 5in).
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 178cm.
  • Comments View
    • There is a second intercom at a height of 142cm.

Opening Times (TIA Clinic)

Department / Service (TIA Clinic)

  • Department / Service Access View
    • The TIA Clinic is located on the ground floor of the West Wing.
    • There is level access throughout the department/service.
    • There is no clear signage on the department/service.
    • The type of flooring is vinyl/laminate.
    • There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
    • The department/service does not play background music.
    • The lighting levels are moderate to good.
  • Department / Service Facilities View
    • This department/service has; a waiting room/area, consultation rooms and ambulant toilet facilities for everyone.
    • There are 1 consultation/treatment rooms in this department/service.
    • A hearing assistance system is not available in the department/service.
    • A mobile hoist is not available on the department/service.
    • There are not accessible toilet facilities within the department/service.
    • Accessible toilet facilities are located in the West Wing Reception Area.
    • There are standard toilet facilities within this department/service.
  • Comments View
    • The TIA Clinic Office is located on the left hand side of West Raynham Stroke Rehabilitation department.
    • The waiting room and consultation room are located to the right of the lifts, by the West Raynham Stroke Rehabilitation department.

Waiting Room / Area (TIA Clinic)

  • There is a waiting room / area.
  • The waiting room / area is approximately 4m from the West Wing lift.
  • There is level access into the waiting room / area.
  • There is a/are door(s) into the waiting room / area.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 86cm (2ft 10in).
  • The type of flooring is vinyl/laminate.
  • There is not a space for a wheelchair user to wait within the seating area.
  • No chairs are permanently fixed.
  • All chairs have armrests.
  • Some tables are permanently fixed.
  • The surface height of the lowest table is 72cm.
  • The surface height of the highest table is 90cm.
  • The tables do contrast visually with the floor.
  • There is not ample room for a wheelchair user to manoeuvre.
  • The manoeuvring space is obstructed by chairs.
  • Announcements are in person.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is not space for an assistance dog to rest within the seating area.
  • Lighting levels are moderate to good.

Consultation / Treatment Room (TIA Clinic Room)

  • There is / are 1 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; TIA Clinic Room.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 89cm (2ft 11in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A hoist is not available.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not height adjustable.
  • All chairs have armrests available.
  • All tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • Lighting levels are moderate to good.

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The shared toilet is located on the right hand side of the department, opposite the Stroke Rehabilitation office.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 9m from the West Raynham Stroke Rehabilitation entrance.
    • There is written text signage on or near the toilet door.
    • The visual contrast between the external toilet door(s) and wall(s) is high.
    • The colour contrast between the internal toilet door(s) and wall(s) is high.
    • The colour contrast between the walls and floor is high.
    • Toilet seats do not have a high visual contrast.
    • An ambulant toilet cubicle is available.
    • There is a/are horizontal wall mounted rail(s) on the left as you face the toilet.
    • The visual contrast of the horizontal wall mounted grab rail(s) in the ambulant cubicle(s) is medium.
    • There is a/are vertical wall mounted rail(s) on the left as you face the toilet.
    • The visual contrast of the vertical wall mounted grab rails in the ambulant cubicle(s) is medium.
    • There is a/are dropdown rail(s) on the right as you face the ambulant toilet(s).
    • The visual contrast of the dropdown rail(s) in the ambulant cubicle(s) is high.
    • The height of the wash basin(s) is 73cm.
    • The wash basin(s) tap type is lever.
    • There is a wall fixed soap dispenser.
    • The wall fixed soap dispenser is located above and to the right of the wash basin.
    • Lighting levels are moderate to good.

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