Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Tilney Ward

The Queen Elizabeth Hospital, Gayton Road, King's Lynn, PE30 4ET

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Parking (Front Accessible Parking)

  • Car Park View
    • The car park is located at the front of the hospital grounds.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 6 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 248cm (width) x 710cm (depth).
    • There is a marked zone to both sides but not at the rear.
    • The width of the marked zone is 129cm.
    • The nearest designated bay is 20m from the main entrance.
    • The most accessible route from the Blue Badge parking has step-free level access and a pedestrian crossing.
  • Charges and Restrictions View
    • This car park is for Blue Badge holders only.
    • Parking is free for Blue Badge holders.
    • Clearly presented parking signs are available.
    • Payment machines are located at the side of the car park.
    • There is a payment machine with controls at a suitable height for a wheelchair user.
    • There is not a level manoeuvring space for a wheelchair user in front of the payment machine (185cm x 210cm).
    • View information on parking policies/charges (opens new tab).
    • Parking is free for Blue Badge holders, but they must obtain a valid ticket from a ticket machine.
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located on the right side of the Blue Badge bays.

Getting To (Tilney Ward)

  • The Tilney Ward is/are located on the first floor of the hospital, in Area 7.
  • Access to the Tilney Ward is via the main hospital entrance.
  • Enter the hospital via the main entrance and proceed along the main corridor, through Area 1 and into Area 3.
    At the end of the corridor, proceed along the corridor to the left and the lifts will be on the left hand side.
    Take the lift to the first floor.
    On exiting the lift, proceed along the corridor that is to the right, entering Area 7.
    Continue along this corridor to the Corridor Entrance, which is located in the corner, on the right.
    Go through this entrance and proceed down the corridor.
    Towards the end of the corridor turn right and the Tilney Ward entrance is located ahead.
  • There is step free access, via lift, to the Tilney Ward.
  • The Tilney Ward is approximately 100m from the lift.
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

Entrance (Main Entrance)

  • This entrance is located at the front of the main hospital building.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • The height of the hand sanitiser is 111cm.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 162cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.
  • There is a second set of double automatic doors.
  • The second set of doors open by sliding.
  • The width of the opening is 162cm.
  • There is a small lip on the threshold of the opening.
  • The second set of doors have a low visual contrast.
  • There is step-free level access as you enter.
  • This entrance brings you onto the ground floor of Area 1.

Lift (Front Lifts)

  • The lift surveyed is located to the left as you exit the main entrance foyer.
  • The distance from the main entrance is 50m.
  • The most accessible route to the lift has step-free level access and doors permanently held open.
  • The ground and first floor are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings, Braille markings and a high visual contrast.
  • None of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 138cm.
  • The internal dimensions of the lift are 158cm (width) x 268cm (depth).
  • The internal lift control buttons have tactile markings and a medium visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a hearing assistance alarm system, a visual floor indicator and an audible announcer.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Entrance (Corridor Entrance)

  • Entrance Details View
    • This information is for the entrance located in the corner of the Area 7 corridor.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There is not a hand sanitiser.
    • There is not a door release button when exiting.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 149cm.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 190cm.

Ward (Tilney Ward)

  • Ward Information View
    • This is a/an medical ward.
    • This is a shared ward.
    • There is/are 6 bay(s) available.
    • There is/are 9 side room(s) available.
    • There is/are 27 bed(s) on this ward in total.
  • Ward Access View
    • There is a/are door(s) leading into the ward.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are single width with a locked extension leaf.
    • The door(s) may be difficult to open.
    • The width of the door opening is 88cm (2ft 11in).
    • There is an intercom.
    • The height of the intercom is 103cm (3ft 5in).
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 120cm (3ft 11in).
    • There is a door release button when exiting.
    • The height of the door release button is 114cm (3ft 9in).
    • There is level access throughout the ward.
    • There is clear signage on the ward.
    • The type of flooring is vinyl/laminate.
    • There is some flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are moderate to good.
    • There is a higher intercom at 147cm high.
  • Reception/Nurses' Station View
    • The height of the ward reception desk is 106cm.
    • There is a lowered section.
    • The height of the lowered section of the desk is 76cm.
    • There is not a hearing assistance system available at the desk.
  • Relatives' Room View
    • There is a relatives' room for the ward.
    • The width of the door opening into the relatives' room is over 75cm.
    • There is a clear turning space in the relatives' room.
    • There is a/are chair(s) with armrests available within the relatives' room.
  • Ward Features and Patient Facilities View
    • A hearing assistance system is not available on the ward.
    • The ward does not play background music.
    • There is a chair with armrests on both sides.
    • A mobile hoist is available on the ward.
    • There are washroom facilities for patients on the ward.
    • There are toilet facilities for patients on the ward.
  • Visitor Facilities View
    • There are no accessible toilet facilities on the ward for visitors.
    • Accessible toilet facilities for visitors are located in Area 1, by the Orthopaedic and Fracture Clinic Entrance.
    • There are standard toilet facilities on the ward for visitors.
  • Visiting Times View
    • There are set visiting times for the ward.
    • Visiting times are 10:00 to 20:00 Monday to Sunday.
    • The visiting times are the same for each day.
    • Protected meal times are between 11:50 to 12:30 and 17:30 to 18:30 Monday to Sunday.

Washroom (Shower and Toilet - Right Hand Transfer)

  • Washroom Details View
    • The washroom surveyed has a wheel in shower, a toilet and a wash basin.
    • There is/are 6 washroom(s) of this type in the ward.
    • The washroom surveyed is located in bay 4.
    • There is step free access to the washroom surveyed once inside the ward.
    • This washroom is male.
    • There is pictorial and written or text signage on or near the washroom door.
    • The washroom door(s) open(s) outwards.
    • The door(s) is/are locked by a twist lock.
    • The door is easy to open.
    • The width of the door opening is 88cm (2ft 11in).
    • The dimensions of the washroom are 240cm x 215cm (7ft 10in x 7ft 1in).
    • The washroom does have an unobstructed minimum turning space of 150cm x 150cm.
    • There is an emergency pull cord alarm.
    • The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
    • There is not a red flashing fire alarm beacon within the washroom.
    • There is not a coat hook in the washroom.
    • There is a mirror.
    • There is not a tall mirror, with suitable specifications, for ease of use.
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The height of the wash basin is 87cm.
    • There are no wall-mounted grab rails for the wash basin.
    • The tap type is lever. It is a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 115cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The height of the towel dispenser is 149cm.
    • There is not a hand dryer.
    • Disposal facilities are available.
    • There is a/are clinical waste disposal units.
    • The washroom has a non-slip floor.
  • Toilet Details View
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet has a wall which can act as a back rest.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 77cm.
    • There is a flush on the transfer side.
    • There is a dropdown rail on the transfer side.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The height of the toilet roll holder is 95cm.
    • There is not a colostomy changing shelf for standing users next to the toilet.
  • Shower Details View
    • There is a wheel in shower.
    • The shower does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The shower head is height adjustable.
    • The shower control type is lever.
    • A shower chair is available.
    • There are wall-mounted grab rails available for the shower.
  • Colour Contrast and Lighting View
    • The colour contrast between the external washroom door and wall is high.
    • The visual contrast between the internal washroom door and wall is high.
    • The visual contrast between the dropdown rail(s) and wall is high.
    • The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is high.
    • The visual contrast between the shower wall-mounted grab rails and wall is high.
    • The visual contrast between the washroom floor and walls is high.
    • Lighting levels are moderate to good.
  • Comments View
    • There are similar washrooms available that have different configurations.
    • The transfer space can be increased by removing the shower walls as shown in photograph 8.

Standard Toilet(s) (Visitors Toilet)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The shared toilet is located in the left hand corridor as you enter the ward.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 4m from the Tilney Ward entrance.
    • There is Braille, tactile, pictorial and written text signage on or near the toilet door.
    • The visual contrast between the external toilet door(s) and wall(s) is high.
    • The colour contrast between the internal toilet door(s) and wall(s) is high.
    • The colour contrast between the walls and floor is high.
    • The toilet seats have a high visual contrast.
    • An ambulant toilet cubicle is available.
    • There is a/are horizontal wall mounted rail(s) on the right as you face the toilet.
    • The visual contrast of the horizontal wall mounted grab rail(s) in the ambulant cubicle(s) is high.
    • There is a/are vertical wall mounted rail(s) on the left as you face the toilet.
    • The visual contrast of the vertical wall mounted grab rails in the ambulant cubicle(s) is high.
    • There is a/are dropdown rail(s) on the left as you face the ambulant toilet(s).
    • The visual contrast of the dropdown rail(s) in the ambulant cubicle(s) is high.
    • The height of the wash basin(s) is 72cm.
    • The wash basin(s) tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The wall fixed soap dispenser is located above the wash basin.
    • Lighting levels are moderate to good.

Related Access Guides