Access Guide
Getting To The Hospital (The Queen Elizabeth Hospital)
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By Road
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- The Queen Elizabeth Hospital is located on Gayton Road, to the east of King’s Lynn town centre.
Gayton Road is accessed from the A148 (Lynn Road) to the east and A149 to the west.
The hospital is clearly signposted from both the A1076 from Gayton/King's Lynn and the A149. - Both standard and Blue Badge parking is located to the right of the hospital as you enter the site.
Standard parking is payable whereas Blue Badge parking is free for both visitors and patients for the entirety of their stay.
- The Queen Elizabeth Hospital is located on Gayton Road, to the east of King’s Lynn town centre.
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By Bus
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- The following buses serve the hospital bus stop: 33, 34, 41, 48, 49 and 49A.
- There is an onsite bus stop.
- The bus stop is located to the right of the main hospital entrance, opposite the Inspire Centre car park.
- The on site bus stop is sheltered and there is room for a wheelchair to manoeuvre.
- The route includes slopes/ramps and three pedestrian crossings with tactile paving.
Cross the road to the left of bus stop and follow the pavement round to the right.
Continue along the pavement and cross the road as shown in photographs 11, 12 and 13.
Continue along the pathway towards the main entrance and cross the road as shown in photographs 15 and 16.
The distance from the bus stop to the main entrance is approximately 106 metres.
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By Train
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- The nearest train station is King’s Lynn, which is located 2.2 miles away.
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Useful Links
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- Getting to the hospital via car and by bus.
- To view the web page described above click here (opens in new tab).
- Community bus services available to access the hospital.
- To view the web page described above click here (opens in new tab).
- Local bus routes, provided by Lynx Buses, and a journey planner to access the hospital.
- To view the web page described above click here (opens in new tab).
- Getting to the hospital from King's Lynn train station.
- To view the web page described above click here (opens in new tab).
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Comments
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- There is also a patient transportation buggy service located in the main car park. Patients are picked up from here and taken to their department. This is volunteer lead and currently runs weekdays from 9am until 12pm.
Getting Help and Assistance (The Queen Elizabeth Hospital)
- To see the hospital map please click here (opens new tab).
- There is a Patient Advice and Liaison Service (PALS) at the hospital.
- The Patient Advice and Liaison Service (PALS) is located on the ground floor, in area 1 of the hospital main building.
- The telephone number for the Patient Advice and Liaison Service (PALS) is 01553 613 351.
- The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
- There are volunteers available for help and assistance at the hospital.
- Volunteers can be found at the main entrance reception.
- Documents are available in an alternative format and can be provided to include: large print on request and audio on request.
- There is not an assistance dog toilet or toileting area on the hospital site.
- Water bowls for assistance dogs are available on request.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- A mobility scooter charging point is not available at the hospital.
- Mobility aids are available to help patients move around and include; wheelchairs.
- To obtain mobility aids please contact a member of staff.
- Staff receive disability equality training.
Staff receive deaf awareness training.
Specialist nurses can provide home visits.
Hospital Parking (Accessible Car Park - Main Entrance)
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Parking
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- The hospital does have a dedicated car park.
- The car parking facilities are for Blue Badge holders only.
- The car park is located to the right of the main entrance.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is not a 120cm hatched zone around the Blue Badge parking bay(s).
- The dimensions of other designated Blue Badge parking bay(s) vary in size.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is not a designated drop-off point.
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Paying
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- There are parking charges for the hospital car park.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located at the entrance to the car park.
- Payment signs do make it clear if parking charges apply to Blue Badge holders.
- Parking is free for Blue Badge holders.
- Payment machines are located at the front of the car park.
- There is a payment machine at a convenient height for wheelchair users.
- There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
- To see the hospital parking charges please click here (opens new tab).
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are dropped kerbs.
- The hospital entrance is clearly visible from the car park.
- The nearest designated Blue Badge parking bay is approximately 80m (87yd 1ft) from the main entrance.
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Comments
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- The route from this car park to the main entrance involves crossing the road twice, including dropped curbs and uneven surfaces.
- There are temporary building works until March 2023, so the total number of Blue Badge bays in this area has been reduced to 8.
Hospital Parking (Main Hospital Car Park)
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Parking
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- The hospital does have a dedicated car park.
- The car park is located at the front of the hospital.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 480cm (7ft 7in x 15ft 9in).
- There is a 120cm hatched zone around the Blue Badge parking bay(s).
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is not a designated drop-off point.
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Paying
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- There are parking charges for the hospital car park.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located throughout the car park.
- Payment signs do make it clear if parking charges apply to Blue Badge holders.
- Parking is free for Blue Badge holders.
- Payment machines are located throughout the car park.
- There is a payment machine at a convenient height for wheelchair users.
- There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
- To see the hospital parking charges please click here (opens new tab).
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The hospital entrance is not clearly visible from the car park.
- The route from the car park to the hospital entrance is clearly signposted.
- The nearest designated Blue Badge parking bay is approximately 150m (164yd 2in) from the main entrance.
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Comments
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- Blue Badge holders need to collect a ticket from the payment machine and display alongside their Blue Badge.
- The routes from the main car park may be difficult for some as there is a steep slope from the car park to the road, and then from the crossing to the main hospital entrance.
- Within this car park there is a buggy transportation service where patients are picked up and taken to their department.
- It is volunteer lead and currently runs weekdays from 9am until 12pm.
- There is no seating available at the shelter.
- There is a downward slight slope on the approach to the shelter.
- There is no space for wheelchairs to manoeuvre inside the shelter.
Hospital Parking (Main Hospital Entrance and Emergency Department Drop Off)
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Drop-off Point
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- There is a designated drop-off point.
- The drop-off point is located to the right of the main hospital entrance.
- There is not a dropped kerb from the drop-off point.
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Comments
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- This is a 20 minute drop off only zone.
- Access to the Hospital involves crossing the road.
Getting To (X-Ray and MRI)
- X-Ray and MRI is/are located on the ground floor of the hospital, in Area 3.
- Access to X-Ray and MRI is via the main hospital entrance.
- Enter through the main hospital entrance and proceed along the main corridor, going through Area 1 and into Area 3.
At the end of the corridor, follow the corridor to the right and the department entrance is located on the left. - There is step free access to X-Ray and MRI.
- X-Ray and MRI is approximately 35m from the main hospital entrance.
- There are resting areas along the route.
- Wayfinding signage is provided.
- Dementia friendly signage is not provided.
- There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
Outside Access (Main Hospital Entrance)
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Entrance Details
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- This information is for the entrance located at the front of the hospital.
- The entrance area/door is clearly signed.
- There is step free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is not a bell/buzzer.
- There is not an intercom.
- There is a hand sanitiser.
- The height of the hand sanitiser is 113cm (3ft 8in).
- There is not a door release button when exiting.
- Standard manual wheelchairs are available for people to borrow at this entrance.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 164cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 164cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
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Comments
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- There is a mobile hand sanitiser and mask dispenser located at this entrance, as well as the fixed hand sanitiser.
Opening Times (X-Ray and MRI)
- Monday 08:00 - 17:00.
- Tuesday 08:00 - 17:00.
- Wednesday 08:00 - 17:00.
- Thursday 08:00 - 17:00.
- Friday 08:00 - 17:00.
- Saturday Closed.
- Sunday Closed.
Department / Service (X-Ray and MRI)
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Department / Service Access
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- X-Ray and MRI is located on the ground floor of the hospital, in Area 3.
- There is a/are door(s) leading into the department/service.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 176cm.
- There is not a bell/buzzer.
- There is not an intercom.
- There is a hand sanitiser.
- The height of the hand sanitiser is 101cm (3ft 4in).
- There is not a door release button when exiting.
- There is level access throughout the department/service.
- There is clear signage on the department/service.
- The type of flooring is vinyl/laminate.
- There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
- The department/service does not play background music.
- The lighting levels are good.
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Department / Service Facilities
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- This department/service has; a main reception, a waiting room/area, a sub waiting area, treatment rooms, accessible toilet facilities for everyone and ambulant toilet facilities for everyone.
- There are 10 consultation/treatment rooms in this department/service.
- A hearing assistance system is not available in the department/service.
- A mobile hoist is available on the department/service.
- There are accessible toilet facilities within the department/service.
- There are not standard toilet facilities within this department/service.
- Standard toilet facilities are located down the corridor in Area 1, leading to Orthopaedic and Fracture.
Reception (X-Ray and MRI Reception)
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Reception
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- The reception point is located to the right as you enter the department.
- The reception point is approximately 5m (5yd 1ft) from the X-Ray and MRI entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are good.
- The height of the reception counter is medium height (77cm - 109cm).
- There is sufficient space to write or sign documents on the counter.
- There is a low section of the counter (76cm or below) available.
- There is sufficient space to write or sign documents on the low section of the counter.
- The counter is staffed.
- There is not a bell to attract attention.
- There is not a hearing assistance system.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
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Reception Waiting Area
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- There is a waiting area close to the reception point.
- Access to the waiting area is unobstructed.
- The type of flooring is vinyl/laminate.
- There is sufficient space for a wheelchair user to use the waiting area.
- There are seats with armrests on both sides.
- No tables are permanently fixed.
- The waiting room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the waiting room / area.
- There is a television.
- Subtitles are not available.
- Vending machines are not available.
- A water dispenser is available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are good.
Entrance (X-Ray Entrance)
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Entrance Details
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- This information is for the entrance located on the left side of the waiting area.
- The entrance area/door is clearly signed with the name of the service/department.
- There is step free access at this entrance.
- There is a hand sanitiser.
- The height of the hand sanitiser is 132cm (4ft 4in).
- There is not a door release button when exiting.
- The main door(s) open(s) away from you (push).
- The door(s) is/are double width but one door is locked.
- The door(s) may be difficult to open.
- The width of the door opening is 87cm.
Waiting Room / Area (Room 4)
- There is a waiting room / area.
- The waiting room / area is approximately 20m from the X-Ray entrance.
- There is level access into the waiting room / area.
- There is not a/are not door(s) into the waiting room / area.
- The type of flooring is vinyl/laminate.
- There is a space for a wheelchair user to wait within the seating area.
- No chairs are permanently fixed.
- All chairs have armrests.
- There is ample room for a wheelchair user to manoeuvre.
- Announcements are in person.
- The waiting room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the waiting room / area.
- There is not a television.
- Vending machines are not available.
- A water dispenser is not available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are good.
Imaging Room (X-Ray Examination Room 2)
- This section describes the X-Ray examination Room(s), located to the right as you enter the X-Ray area.
- There is / are 8 examination Room(s) available.
- The name / number of the room surveyed was; Examination Room 2.
- This room is not accessed via a changing room.
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Imaging Room
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- There is step free access into the imaging room.
- The imaging room is approximately 15m from the reception.
- The imaging room is approximately 5m from the main waiting area.
- The door opens inwards.
- The door(s) is/are single width with a locked extension leaf.
- The door(s) may be difficult for some to open.
- A member of staff is available to assist with opening the door if required.
- The width of the door is 85cm.
- There is sufficient space for a wheelchair user to manoeuvre within the imaging room.
- The type of flooring is vinyl/laminate.
- There is a bed / couch.
- The bed / couch is adjustable.
- A mobile hoist is available.
- There is sufficient space next to the bed/couch for a mobile hoist to operate.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the imaging room.
- The lighting levels in the imaging room are good.
Imaging Room (X-Ray Examination Room 3)
- This section describes the X-Ray examination Room(s), located along the corridor to the right as you enter the X-Ray area.
- There is / are 8 examination Room(s) available.
- The name / number of the room surveyed was; Examination Room 3.
- This room is not accessed via a changing room.
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Imaging Room
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- There is step free access into the imaging room.
- The imaging room is approximately 15m from the reception.
- The imaging room is approximately 5m from the main waiting area.
- The door opens inwards.
- The door(s) is/are single width with a locked extension leaf.
- The door(s) may be difficult for some to open.
- A member of staff is available to assist with opening the door if required.
- The width of the door is 84cm.
- There is sufficient space for a wheelchair user to manoeuvre within the imaging room.
- The type of flooring is vinyl/laminate.
- There is a bed / couch.
- The bed / couch is adjustable.
- A mobile hoist is available.
- There is not sufficient space next to the bed/couch for a mobile hoist to operate.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the imaging room.
- The lighting levels in the imaging room are moderate to good.
Imaging Room (X-Ray Examination Room 7)
- This section describes the X-Ray examination Room(s), located at the end of corridor to the right as you enter the X-Ray area.
- There is / are 8 examination Room(s) available.
- The name / number of the room surveyed was; Examination Room 7.
- This room is not accessed via a changing room.
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Imaging Room
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- There is step free access into the imaging room.
- The imaging room is approximately 15m from the reception.
- The imaging room is approximately 5m from the main waiting area.
- The door opens inwards.
- The door(s) is/are double width but one door is locked.
- The door(s) may be difficult for some to open.
- A member of staff is available to assist with opening the door if required.
- The width of the door is 75cm.
- There is sufficient space for a wheelchair user to manoeuvre within the imaging room.
- The type of flooring is vinyl/laminate.
- There is a bed / couch.
- The bed / couch is adjustable.
- A mobile hoist is available.
- There is not sufficient space next to the bed/couch for a mobile hoist to operate.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the imaging room.
- The lighting levels in the imaging room are good.
Entrance (MRI Entrance)
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Entrance Details
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- This information is for the entrance located at the front of the waiting area.
- The entrance area/door is clearly signed with the name of the service/department.
- There is step free access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- There is a hand sanitiser.
- There is not a door release button when exiting.
- The main door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 128cm.
Imaging Room (MRI Room 1)
- This section describes the MRI Room(s), located at the end of the MRI corridor.
- There is / are 2 MRI Room(s) available.
- The name / number of the room surveyed was; MRI Room 1.
- This room is not accessed via a changing room.
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Imaging Room
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- There is step free access into the imaging room.
- The changing room is approximately 15m from the reception.
- The changing room is approximately 5m from the main waiting area.
- The door opens outwards.
- The door(s) is/are single width.
- The door(s) may be difficult for some to open.
- A member of staff is available to assist with opening the door if required.
- The width of the door is 115cm.
- There is sufficient space for a wheelchair user to manoeuvre within the imaging room.
- The type of flooring is vinyl/laminate.
- There is a bed / couch.
- The bed / couch is adjustable.
- A mobile hoist is available.
- There is not sufficient space next to the bed/couch for a mobile hoist to operate.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the imaging room.
- The lighting levels in the imaging room are good.
Standard Changing Cubicle / Room
- The changing cubicle/room is located to the left as you enter the X-Ray area.
- The changing cubicle/room is 5m from the waiting room/area.
- There is step-free access to the changing cubicle/room.
- The door(s) open(s) away from you (push).
- The door(s) for the room is/are not push pad activated.
- The door(s) is/are single width.
- The door(s) is/are easy to open.
- The width of the door opening is 67cm.
- The type of flooring in the room is vinyl/laminate.
- There is not sufficient space for a wheelchair user to manoeuvre within the cubicle/room.
- There are chairs with armrests on both sides.
- There is a/are coat hook(s) available.
- There is not an emergency alarm in the changing cubicle/room.
- The lighting levels are moderate to good.
- There are also additional standard changing cubicles next to Room 4 and Examination Room 7.
Washroom (Shower Room with Baby Change)
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Washroom Details
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- The washroom surveyed has a shower, a toilet and a wash basin.
- There is/are 1 washroom(s) of this type in the department.
- The washroom surveyed is located along the X-Ray corridor, to the left of Examination Room 7.
- The washroom surveyed is approximately 40m from the X-Ray entrance.
- There is step free access to the washroom surveyed once inside the department.
- This washroom is shared.
- There is written or text signage on or near the washroom door.
- The washroom door(s) open(s) outwards.
- The door(s) is/are locked by a twist lock.
- The door may be difficult to open.
- The width of the door opening is 84cm (2ft 9in).
- The dimensions of the washroom are 234cm x 200cm (7ft 8in x 6ft 7in).
- The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
- There is not an emergency pull cord alarm.
- There is a red flashing fire alarm beacon within the washroom.
- There is not a coat hook in the washroom.
- There is a mirror.
- There is not a tall mirror, with suitable specifications, for ease of use.
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The height of the wash basin is 79cm.
- There are no wall-mounted grab rails for the wash basin.
- The tap type is twist/turn. It is not a mixer tap.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 122cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The height of the towel dispenser is 115cm.
- There is not a hand dryer.
- Disposal facilities are available.
- The washroom does not have a non-slip floor.
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Toilet Details
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- The height of the toilet seat above floor level is 43cm (1ft 5in).
- The toilet has a wall which can act as a back rest.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 133cm.
- There is a flush, however it is not on the transfer side.
- There is no dropdown rail for the toilet.
- As you face the toilet the wall-mounted grab rails are on the left.
- There is a toilet roll holder.
- The toilet roll holder cannot be reached from seated on the toilet.
- The height of the toilet roll holder is 100cm.
- There is not a colostomy changing shelf for standing users next to the toilet.
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Shower Details
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- There is not a wheel in shower.
- The shower does not have an unobstructed minimum turning space of 150cm x 150cm.
- The shower head is height adjustable.
- The shower control type is twist/turn.
- There is no seat for the shower.
- There are wall-mounted grab rails available for the shower.
- The shower tray is accessed via a medium step.
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Colour Contrast and Lighting
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- The colour contrast between the external washroom door and wall is medium.
- The colour contrast between the internal washroom door and wall is medium.
- The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is medium.
- The toilet seat colour contrast is high.
- The colour contrast between the shower wall-mounted grab rails and wall is low.
- The colour contrast between the washroom floor and walls is high.
- Lighting levels are good.
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Comments
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- There is a baby changing table at a height of 91cm.
Toilet with Adaptations (Waiting Area - Transfer Both Sides)
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is located to the left as you enter the department, opposite reception.
- This accessible toilet is approximately 5m from the X-Ray and MRI entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial and written text signage on or near the toilet door.
- The contrast between the external door and wall is high.
- The door opens inwards.
- The door may be difficult to open.
- The door is locked by a lever twist.
- The width of the accessible toilet opening is 86cm (2ft 10in).
- The contrast between the internal door and wall is high.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is high.
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Toilet Features
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- The dimensions of the accessible toilet are 179cm x 312cm (5ft 10in x 10ft 3in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The height of the light switch/pull cord is 116cm from floor level.
- The lighting levels are good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on both sides.
- The lateral transfer space on the left is 68cm.
- The lateral transfer space on the right is 70cm.
- The transfer space is obstructed by a sanitary bin.
- There is a flush on the transfer side.
- There is a spatula type lever flush.
- There are dropdown rails on both sides of the toilet.
- The contrast between the dropdown rail(s) and wall is high.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- The contrast between the wall-mounted grab rail(s) and wall is high.
- The contrast between the walls and floor is high.
- There is an emergency alarm.
- The emergency alarm is fully functional.
- There is a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are sanitary and pedal bin disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 136cm from the floor.
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Additional Fixtures
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- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a shelf within the accessible toilet.
- The toilet has a backrest.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- The toilet seat colour contrast is low.
- There is a toilet roll holder.
- The toilet roll holder cannot be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 89cm (2ft 11in).
- The contrast between the toilet roll holder and the wall is high.
- There is a wash basin.
- The wash basin and tap(s) cannot be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 85cm (2ft 9in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
- The wash basin tap type is sensor.
- There is a wall fixed soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 100cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 108cm (3ft 7in).
- The contrast between the towel dispenser and the wall is low.
- There is not a hand dryer.
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Baby Changing Facilities
View
- Baby changing facilities are located within the accessible toilet.
- There is a flip down baby change table available.
- The height of the baby change table is 83cm.
Toilet with Adaptations (X-Ray 1 - Transfer Both Sides)
- There is an/are accessible toilet(s) available.
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Location and Access
View
- This accessible toilet is located to the left as you enter the X-Ray area, behind the standard changing rooms.
- This accessible toilet is approximately 15m from the X-Ray entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is Braille, tactile, pictorial and written text signage on or near the toilet door.
- The contrast between the external door and wall is high.
- The door opens inwards.
- The door may be difficult to open.
- The door is locked by a lever twist.
- The width of the accessible toilet opening is 87cm (2ft 10in).
- The contrast between the internal door and wall is high.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is high.
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Toilet Features
View
- The dimensions of the accessible toilet are 220cm x 290cm (7ft 3in x 9ft 6in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The height of the light switch/pull cord is 117cm from floor level.
- The lighting levels are good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on both sides.
- The lateral transfer space on the left is 90cm.
- The lateral transfer space on the right is 91cm.
- The transfer space is obstructed by a sanitary bin and a waste disposal bin.
- There is a flush on the transfer side.
- There is a spatula type lever flush.
- There are dropdown rails on both sides of the toilet.
- The contrast between the dropdown rail(s) and wall is high.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on the left.
- There is a vertical wall-mounted grab rail on the transfer side.
- The contrast between the wall-mounted grab rail(s) and wall is high.
- The contrast between the walls and floor is high.
- There is an emergency alarm.
- The emergency alarm is fully functional.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are sanitary and general waste (with no lid) disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 165cm from the floor.
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Additional Fixtures
View
- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is a shelf within the accessible toilet.
- The shelf has the minimum dimensions of 12.5cm x 40cm.
- The shelf is at a height of 88cm.
- The shelf is located where it is reachable.
- The toilet has a backrest.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- The toilet seat colour contrast is low.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 105cm (3ft 5in).
- The contrast between the toilet roll holder and the wall is high.
- There is a wash basin.
- The wash basin and tap(s) cannot be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 84cm (2ft 9in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
- The wash basin tap type is sensor.
- There is a wall fixed soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 100cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 123cm (4ft).
- The contrast between the towel dispenser and the wall is low.
- There is not a hand dryer.
Toilet with Adaptations (X-Ray 2 - Right Hand Transfer)
- There is an/are accessible toilet(s) available.
-
Location and Access
View
- This accessible toilet is located along the corridor to the right as you enter the X-Ray area.
- This accessible toilet is approximately 20m from the X-Ray entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is Braille, pictorial and written text signage on or near the toilet door.
- The contrast between the external door and wall is high.
- The door opens outwards.
- The door may be difficult to open.
- The door is locked by a lever twist.
- The width of the accessible toilet opening is 75cm (2ft 6in).
- The contrast between the internal door and wall is high.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is high.
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Toilet Features
View
- The dimensions of the accessible toilet are 148cm x 226cm (4ft 10in x 7ft 5in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 78cm.
- The transfer space is obstructed by a sanitary bin.
- There is a flush on the transfer side.
- There is not a spatula type lever flush.
- There is a sensor flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is high.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is high.
- The contrast between the walls and floor is high.
- There is an emergency alarm.
- The emergency alarm is fully functional.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are sanitary and pedal bin disposal units.
- There is not a/are not coat hook(s).
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Additional Fixtures
View
- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- There is not a shelf within the accessible toilet.
- The toilet has a backrest.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- The toilet seat colour contrast is high.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 90cm (2ft 11in).
- The contrast between the toilet roll holder and the wall is high.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 74cm (2ft 5in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
- The wash basin tap type is sensor.
- There is a wall fixed soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 108cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 94cm (3ft 1in).
- The contrast between the towel dispenser and the wall is low.
- There is not a hand dryer.
Toilet with Adaptations (X-Ray 3 - Right Hand Transfer)
- There is an/are accessible toilet(s) available.
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Location and Access
View
- This accessible toilet is located on the corridor located to the right as you enter the X-Ray area, on the left hand side.
- This accessible toilet is approximately 25m from the X-Ray entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is Braille, tactile, pictorial and written text signage on or near the toilet door.
- The contrast between the external door and wall is high.
- The door opens outwards.
- The door may be difficult to open.
- The door is locked by a lever twist.
- The width of the accessible toilet opening is 75cm (2ft 6in).
- The contrast between the internal door and wall is high.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is high.
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Toilet Features
View
- The dimensions of the accessible toilet are 166cm x 213cm (5ft 5in x 6ft 12in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 99cm.
- The transfer space is obstructed by a waste disposal bin.
- There is a flush on the transfer side.
- There is not a spatula type lever flush.
- There is a sensor flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is high.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is high.
- The contrast between the walls and floor is high.
- There is an emergency alarm.
- The emergency alarm is fully functional.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are nappy/incontinence items bin and pedal bin disposal units.
- There is a/are coat hook(s).
- There are coat hooks in the toilet at 103cm and 145cm from the floor.
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Additional Fixtures
View
- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a shelf within the accessible toilet.
- The toilet has a backrest.
- The height of the toilet seat above floor level is 44cm (1ft 5in).
- The toilet seat colour contrast is low.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 104cm (3ft 5in).
- The contrast between the toilet roll holder and the wall is high.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 73cm (2ft 5in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
- The wash basin tap type is sensor.
- There is a wall fixed soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 104cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 95cm (3ft 1in).
- The contrast between the towel dispenser and the wall is low.
- There is not a hand dryer.
Location of Toilet/Changing Facilities
- Accessible toilet facilities are located in Area 1, Area 4, Area 7 and in the West Wing reception area.
- Female standard toilet facilities are located in Area 1 and Area 4.
- Male standard toilet facilities are located in Area 1 and Area 4.
- Shared standard toilet facilities are located in Area 7 and on the main ground floor corridor connecting the main hospital building to the West Wing.
- Parent and baby changing facilities are located in the accessible toilet in Area 1.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- The Queen Elizabeth Hospital link (new tab) - click here.
- The Queen Elizabeth Hospital Parking link (new tab) - click here.