Access Guide
Parking (Blue Badge Parking and Drop-Off)
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Car Park
View
- The car park is located at the front of the hospital, just across from the Main Entrance.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 39 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 236cm (width) x 467cm (depth).
- The dimensions of the designated Blue Badge parking bays vary in size.
- The hatched/marked zones vary between bays.
- The nearest designated bay is 55m from the Main Entrance.
- The most accessible route from the Blue Badge parking has steep slopes.
- This route has uneven surfaces and bollards.
- There is a dropped kerb with tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
View
- This car park is for Blue Badge holders only.
- Parking is free for Blue Badge holders but not all users.
- Blue Badge holders can enter their Blue Badge serial number at a payment machine to receive free parking.
- Payment machines are located at the side of the car park and inside the main building.
- There is not a payment machine with controls at a suitable height for a wheelchair user.
- Payment can also be made online or using an app.
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Electric Vehicle Charging Points
View
- Electric Vehicle charging points are not available.
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Drop-off Point
View
- There is a designated drop-off point available.
- The designated drop-off point is located at the front of the car park.
- There is a dropped kerb with tactile paving from the drop-off point.
Opening Times
- This service is open 24 hours.
Outside Access (Urgent and Emergency Care Centre Main Entrance)
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Entrance Details
View
- This information is for the entrance located at the front left of the Urgent and Emergency Care Centre.
- The entrance area/door is not clearly signed.
- There is step free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- There is a bell/buzzer.
- The height of the bell/buzzer is 120cm .
- There is an intercom.
- The height of the intercom is 120cm .
- There is a hand sanitiser.
- The height of the hand sanitiser is 133cm (4ft 4in).
- There is not a door release button when exiting.
- Standard manual wheelchairs are available for people to borrow at this entrance.
- The main door(s) open(s) automatically (away from you).
- The door(s) is/are double width.
- The width of the door opening is 148cm.
- There is a second set of doors.
- The door(s) open(s) automatically (towards you).
- The door(s) is/are double width.
- The width of the door opening is 150cm.
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Comments
View
- At the time of the survey (May 2021) construction work was taking place on the entrance to the Urgent and Emergency Care Centre and this was the only entrance available.
Entrance (Level B Entrance)
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Entrance Details
View
- This information is for the entrance located on level B of the hospital, at Junction 1.
- The entrance area/door is clearly signed with the name of the service/department.
- There is step free access at this entrance.
- There is a bell/buzzer.
- The height of the bell/buzzer is 120cm .
- There is an intercom.
- The height of the intercom is 120cm .
- There is not a hand sanitiser.
- There is a door release button when exiting.
- The height of the door release button is 120cm (3ft 11in).
- The main door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 138cm.
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Comments
View
- This entrance is an alternative internal entrance to the department and is used for access to and from other departments such as Clinical Radiography (X-Ray, Ultrasound, CT & MRI Scanner).
Department / Service
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Department / Service Access
View
- The Urgent and Emergency Care Centre is located on level B of the hospital, at Junction 1.
- There is clear signage on the department/service.
- The type of flooring is vinyl/laminate.
- There is flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
- The department/service does not play background music.
- The lighting levels are varied.
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Department / Service Facilities
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- This department/service has; ambulant toilet facilities for everyone, a sub waiting area, consultation rooms, standard toilet facilities, a waiting room/area, accessible toilet facilities for everyone, a main reception and treatment rooms.
- There are 14 consultation/treatment rooms in this department/service.
- A hearing assistance system is available.
- The type of system is a portable loop.
- Staff are trained to use the system.
- The hearing assistance system was not tested at the time of the survey.
- The portable loop is located at the Staff Base in the Majors area of the department and is available on request.
- A mobile hoist is available on the department/service.
- There are accessible toilet facilities within the department/service.
- There are standard toilet facilities within this department/service.
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Comments
View
- The mobile hoist is located in the Majors area of the department and can be used in any room.
Reception
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Reception
View
- The reception point is located to the left as you enter via the Urgent and Emergency Care Centre main entrance.
- The reception point is approximately 1m (3ft 3in) from the Urgent and Emergency Care Centre main entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are good.
- The height of the reception counter is low (76cm or lower) .
- There is sufficient space to write or sign documents on the counter.
- The counter is staffed.
- There is a hearing assistance system.
- The type of system is a portable loop.
- The hearing assistance system is signed.
- Staff are trained to use the hearing assistance system.
- The hearing assistance system was not tested at the time of the survey.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
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Reception Waiting Area
View
- There is a waiting area close to the reception point.
- Access to the waiting area is unobstructed.
- The type of flooring is vinyl/laminate.
- There is sufficient space for a wheelchair user to use the waiting area.
- There is a mixture of seating with and without armrests.
- The waiting room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the waiting room / area.
- There is a television.
- Subtitles are not available.
- Vending machines are available.
- A water dispenser is available.
- There is not a play area or toys/books for a child to play with.
- There is not space for an assistance dog to rest within the seating area.
- Lighting levels are good.
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Comments
View
- The portable loops are located at the staff base in Majors and are available on request.
Waiting Room / Area (Childrens Waiting Room)
- There is a waiting room / area.
- The waiting room / area is approximately 25m from the department entrance.
- There is level access into the waiting room / area.
- There is a/are door(s) into the waiting room / area.
- The door(s) open(s) away from you (push).
- The door(s) is/are double width.
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Comments
View
- At the time of the survey (May 2021) this room was locked and could not be surveyed.
Consultation / Treatment Room (Assessment Room)
- There is / are 3 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Assessment Room 3.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 86cm (2ft 10in).
- The type of flooring is vinyl/laminate.
- There is not room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- A hoist is available.
- The hoist is electric.
- A sling is available.
- The sling is attached by hook and loop.
- There is not sufficient space next to the bed/couch for a mobile hoist to operate.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- There are no chairs with armrests available.
- All tables are permanently fixed.
- There is a hearing assistance system.
- The type of system is a portable loop.
- Staff are trained to use the system.
- The hearing assistance system was not tested at the time of the survey.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are good.
Consultation / Treatment Room (Consulting Room)
- There is / are 9 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Consulting Room 8.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 87cm (2ft 10in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- A hoist is available.
- The hoist is electric.
- A sling is available.
- The sling is attached by hook and loop.
- There is sufficient space next to the bed/couch for a mobile hoist to operate.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- There are no chairs with armrests available.
- All tables are permanently fixed.
- There is a hearing assistance system.
- The type of system is a portable loop.
- Staff are trained to use the system.
- The hearing assistance system was not tested at the time of the survey.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are good.
Consultation / Treatment Room (Eye Room)
- There is / are 1 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Eye Room.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 86cm (2ft 10in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- A hoist is available.
- The hoist is electric.
- A sling is available.
- The sling is attached by hook and loop.
- There is not sufficient space next to the bed/couch for a mobile hoist to operate.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is/are height adjustable.
- All chairs have armrests available.
- All tables are permanently fixed.
- There is a hearing assistance system.
- The type of system is a portable loop.
- Staff are trained to use the system.
- The hearing assistance system was not tested at the time of the survey.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are good.
Consultation / Treatment Room (Plaster Room)
- There is / are 1 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Plaster Room.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width with a locked extension leaf.
- The door(s) may be difficult to open.
- The width of the door opening is 88cm (2ft 11in).
- The type of flooring is vinyl/laminate.
- There is not room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- A hoist is available.
- The hoist is electric.
- A sling is available.
- The sling is attached by hook and loop.
- There is not sufficient space next to the bed/couch for a mobile hoist to operate.
- There is not a chair.
- All tables are permanently fixed.
- There is a hearing assistance system.
- The type of system is a portable loop.
- Staff are trained to use the system.
- The hearing assistance system was not tested at the time of the survey.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are good.
Room / Area (Interview Room)
- There is / are 1 room(s) / area(s) available.
- The name / number of the room / area surveyed was; Interview Room.
- There is level access to the room / area.
- There is a/are door(s) into the room / area.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 83cm (2ft 9in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- All chairs have armrests available.
- There is a hearing assistance system.
- The system is a portable loop.
- Staff are trained to use the hearing assistance system.
- The hearing assistance system was not tested at the time of the survey.
- The room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the room / area.
- Lighting levels are good.
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Comments
View
- There are two similar doors into this room.
Toilet with Adaptations (Patient WC - Right Hand Transfer)
- There is an/are accessible toilet(s) available.
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Location and Access
View
- This accessible toilet is located to the rear left of the department as you enter via the Urgent and Emergency Care Centre main entrance.
- This accessible toilet is approximately 40m from the Urgent and Emergency Care Centre main entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial and written text signage on or near the toilet door.
- The contrast between the external door and wall is high.
- The door opens outwards.
- The door may be difficult to open.
- The door is locked by a lever twist.
- The width of the accessible toilet opening is 86cm.
- The contrast between the internal door and wall is high.
- The door does not have a horizontal grab rail.
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Toilet Features
View
- The dimensions of the accessible toilet are 162cm x 243cm.
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 104cm.
- The transfer space is obstructed by a waste disposal bin.
- There is a flush on the transfer side.
- There is not a spatula type lever flush.
- There is a lever flush.
- There is a dropdown rail on the transfer side.
- The visual contrast between the dropdown rail(s) and wall is high.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is high.
- The contrast between the walls and floor is medium.
- There is an emergency alarm.
- The emergency alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are clinical waste disposal units.
- There is not a/are not coat hook(s).
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Additional Fixtures
View
- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- There is a shelf within the accessible toilet.
- The shelf has the minimum dimensions of 12.5cm x 40cm.
- The shelf is at a height of 76cm.
- The shelf is not located where it is reachable.
- The toilet has a backrest.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- The toilet seat colour contrast is low.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 131cm (4ft 4in).
- The contrast between the toilet roll holder and the wall is high.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 73cm (2ft 5in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 130cm.
- There is a towel dispenser.
- The towel dispenser can be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 119cm (3ft 11in).
- The contrast between the towel dispenser and the wall is medium.
- There is not a hand dryer.
Toilet with Adaptations (Reception - Right Hand Transfer)
- There is an/are accessible toilet(s) available.
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Location and Access
View
- This accessible toilet is located to the rear of the reception area as you enter via the Urgent and Emergency Care Centre main entrance.
- This accessible toilet is approximately 10m from the Urgent and Emergency Care Centre main entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from reception.
- There is pictorial, written text and dementia friendly signage on or near the toilet door.
- The contrast between the external door and wall is high.
- The door opens outwards.
- The door may be difficult to open.
- The door is locked by a locking handle.
- The width of the accessible toilet opening is 86cm (2ft 10in).
- The contrast between the internal door and wall is high.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is high.
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Toilet Features
View
- The dimensions of the accessible toilet are 153cm x 220cm (5ft x 7ft 3in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 88cm.
- The transfer space is obstructed by a waste disposal bin.
- There is a flush on the transfer side.
- There is not a spatula type lever flush.
- There is a lever flush.
- There is a dropdown rail on the transfer side.
- The visual contrast between the dropdown rail(s) and wall is high.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is high.
- The contrast between the walls and floor is medium.
- There is an emergency alarm.
- The emergency alarm is fully functional.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are clinical waste disposal units.
- There is not a/are not coat hook(s).
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Additional Fixtures
View
- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is a shelf within the accessible toilet.
- The shelf has the minimum dimensions of 12.5cm x 40cm.
- The shelf is at a height of 78cm.
- The shelf is not located where it is reachable.
- The toilet has a backrest.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- The toilet seat colour contrast is high.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 113cm (3ft 8in).
- The contrast between the toilet roll holder and the wall is high.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 72cm (2ft 4in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 113cm.
- There is a towel dispenser.
- The towel dispenser can be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 118cm (3ft 10in).
- The contrast between the towel dispenser and the wall is medium.
- There is not a hand dryer.
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Baby Changing Facilities
View
- Baby changing facilities are located within the accessible toilet.
- There is a flip down baby change table available.
- The height of the baby change table is 75cm.
Standard Toilet(s)
- Standard toilet facilities are available.
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Toilet Facilities
View
- The female and male toilets are located to the right hand side of the reception foyer as you enter via the Urgent and Emergency Care Centre main entrance.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 10m from the Urgent and Emergency Care Centre main entrance.
- There is pictorial and written text signage on or near the toilet door.
- The visual contrast between the external toilet door(s) and wall(s) is high.
- The colour contrast between the internal toilet door(s) and wall(s) is high.
- The colour contrast between the walls and floor is high.
- The toilet seats have a high visual contrast.
- It was not possible to access the male toilet.
- An ambulant toilet cubicle is available.
- There are horizontal wall mounted rails available on both sides of the toilet.
- The visual contrast of the horizontal wall mounted grab rail(s) in the ambulant cubicle(s) is high.
- There are additional ambulant cubicles with differing rail configurations.
- The height of the wash basin(s) is 85cm.
- The wash basin(s) tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The wall fixed soap dispenser is located on the wall above the right hand side of each wash basin.
- Lighting levels are good.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- Route Guide - Accessible Short Stay Parking to Urgent and Emergency Care Centre link (new tab) - click here.
- Route Guide - Car Park 15 to Urgent and Emergency Care Centre link (new tab) - click here.
- Parking at Rotherham Hospital link (new tab) - click here.
- Entrances at Rotherham Hospital link (new tab) - click here.
- Toilets at Rotherham Hospital link (new tab) - click here.
- Getting To and Around Rotherham Hospital link (new tab) - click here.
