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Discharge Lounge

The Royal Orthopaedic Hospital, Bristol Road South, Northfield, Birmingham, B31 2AP

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Access Guide

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Overview (The Royal Orthopaedic Hospital)

  • About View
    • This is a specialist hospital site.
    • Services available in the venue include: departments and wards for patient consultation and treatment, a café and a shop.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free level access at the most accessible entrance.
    • There is step-free level access throughout, this may include the use of a lift.
    • The following areas have step-free access via ramps or slopes: the main corridor running from X-Ray towards the Café Royal canteen.
    • Access throughout may include manual doors, doors permanently held open and automatic doors.
    • The ground, first and second floors can be accessed via a standard lift and stairs.
  • Getting Help and Assistance View
    • There is seating available.
    • There is no hearing assistance system.
    • You can borrow or hire the following equipment: a manual wheelchair.
    • British Sign Language interpreters can be provided on request.
    • Documents are available in the following formats: large print (on request) and different languages.
    • There is not a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Additional facilities/services include: an ATM machine, phone charging points and Wi-Fi.

Parking (Car Park C)

  • Car Park View
    • The car park is located at the rear of the hospital, in front of the main hospital entrance.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 11 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 230cm (width) x 470cm (depth).
    • The hatched/marked zones vary between bays.
    • The width of the marked zone is 126cm.
    • The nearest designated bay is 6m from the main hospital entrance.
    • The most accessible route from the Blue Badge parking has a very easy slope.
    • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for Blue Badge holders and visitors only.
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • Clearly presented parking signs are available.
    • Payment machines are located between the car park and the main hospital entrance.
    • There is not a payment machine with controls at a suitable height for a wheelchair user.
  • Electric Vehicle Charging Points View
    • There are 4 electric vehicle charging points.
    • The dimensions of the surveyed electric vehicle charging bay are 226cm (width) x 364cm (depth).
    • The controls are at a suitable height for a wheelchair user.
    • The nozzle holster is at a suitable height for a wheelchair user.
    • The charging points require an app.
    • There are no electric vehicle charging points designated for Blue Badge holders.

Getting To (Discharge Lounge)

  • The Discharge Lounge is/are located on the first floor.
  • Access to the Discharge Lounge is via the main hospital entrance.
  • Enter via the main hospital entrance, turn left and go straight down the corridor.
    Then turn right past x-ray, follow the corridor and turn left.
    Go down the steep ramp and the first set of controlled doors are to the left.
    Pass through the doors, turn left and the entrance to the Discharge Lounge will be ahead.
  • There is ramped/sloped access to the Discharge Lounge.
  • The Discharge Lounge is approximately 210m from the main hospital entrance.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

Entrance (Main Hospital Entrance)

  • This entrance is located at the rear of the hospital, opposite Car Park C.
  • The approach to the entrance has bollards.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 218cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high visual contrast.
  • There is a second set of double automatic doors .
  • The second set of doors open by sliding.
  • The width of the opening is 135cm.
  • The second set of doors have a high visual contrast.
  • The minimum width between the fixed barriers is 185cm.
  • There is step-free level access as you enter.

Level Change (Main Hospital Corridor)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located between X-Ray and Hydrotherapy.
  • The ramp/slope is steep.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides.
  • The lighting levels at the ramp/slope are varied.
  • The ramp/slope does not bypass the step(s).
  • Comments View
    • This ramp leads from the main entrance to the Café Royale Restaurant, Hydrotherapy, Discharge Lounge and the other side of the hospital.

Opening Times

  • Monday Closed.
  • Tuesday Closed.
  • Wednesday Closed.
  • Thursday Closed.
  • Friday Closed.
  • Saturday Closed.
  • Sunday Closed.
  • Comments View
    • During the Covid-19 pandemic opening times are subject to change.
    • Please contact the unit for further information.

Department / Service

  • Department / Service Access View
    • The Discharge Lounge is located on the first floor.
    • There is a/are door(s) leading into the department/service.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 159cm .
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 130cm (4ft 3in).
    • There is not a door release button when exiting.
    • There is level access throughout the department/service.
    • There is clear signage on the department/service.
    • The type of flooring is vinyl/laminate.
    • There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
    • The department/service does not play background music.
    • The lighting levels are low to moderate.
  • Department / Service Facilities View
    • This department/service has; a main reception, a waiting room/area and accessible toilet facilities for everyone.
    • A hearing assistance system is not available in the department/service.
    • There are accessible toilet facilities within the department/service.
    • There are not standard toilet facilities within this department/service.
    • Standard toilet facilities are located to the right from the main hospital entrance.
  • Comments View
    • Patients are wheeled to and from this department due to the location.
    • This department is currently closed due to the COVID-19 pandemic.

Reception

  • Reception View
    • The reception point is located to the right from the entrance.
    • The reception point is approximately 4m (4yd 1ft) from the entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is placed in front of a background which is patterned.
    • The lighting levels at the reception point are moderate to good.
    • The height of the reception counter is medium height (77cm - 109cm) .
    • There is sufficient space to write or sign documents on the counter.
    • There is not a low section of the counter (76cm or below) available.
    • The counter is staffed.
    • There is not a hearing assistance system.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • The type of flooring is vinyl/laminate.
    • There is sufficient space for a wheelchair user to use the waiting area.
    • There is a mixture of seating with and without armrests.
    • No tables are permanently fixed.
    • The waiting room / area does not have background music playing.
    • There is a red flashing fire alarm beacon within the waiting room / area.
    • There is a television.
    • Subtitles are available.
    • Vending machines are not available.
    • A water dispenser is not available.
    • There is not a play area or toys/books for a child to play with.
    • There is space for an assistance dog to rest within the seating area.
    • Lighting levels are moderate to good.

Toilet with Adaptations

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • The accessible toilet was out of use at the time of the survey.
    • This accessible toilet is located near reception.
    • This accessible toilet is approximately 3m from the entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is written text signage on or near the toilet door.
    • The contrast between the external door and wall is high.
    • The door opens outwards.
    • The door is easy to open.
    • The door is locked by a locking handle.
    • The width of the accessible toilet opening is 86cm.
    • The contrast between the internal door and wall is high.
    • The door does not have a horizontal grab rail.
  • Toilet Features View
    • The dimensions of the accessible toilet are 310cm x 198cm.
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 84cm.
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • The visual contrast between the dropdown rail(s) and wall is low.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on the left.
    • There is not a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is low.
    • The contrast between the walls and floor is high.
    • There is an emergency alarm.
    • The emergency alarm is fully functional.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary and pedal bin disposal units.
    • There is a/are coat hook(s).
    • There are coat hooks in the toilet at 103cm and 165cm from the floor.
  • Additional Fixtures View
    • There is not a mirror.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet seat colour contrast is high.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The contrast between the toilet roll holder and the wall is high.
    • There is a wash basin.
    • The wash basin and tap(s) cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 79cm (2ft 7in).
    • There are no vertical wall-mounted grab rails at the wash basin.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 100cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 105cm (3ft 5in).
    • The contrast between the towel dispenser and the wall is high.
    • There is not a hand dryer.

Standard Toilet(s)

  • Standard toilet facilities are not available.
  • The nearest standard toilet(s) is/are located to the right from the main hospital entrance.

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