You are on Overview (The Royal Orthopaedic Hospital). Skip to the next section.

Overview (The Royal Orthopaedic Hospital)

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• About View
  • This is a specialist hospital site.
  • Services available in the venue include: departments and wards for patient consultation and treatment, a café and a shop.
• Parking and Public Transport View
  • The venue has its own car park, with Blue Badge parking available.
  • There is a drop-off point and on-street standard parking.
  • The nearest step-free train station is Northfield Station.
  • The nearest bus station is Kings Norton.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
  • View information on getting here (opens new tab) .
• Getting In and Around View
  • There is step-free level access at the most accessible entrance.
  • There is step-free level access throughout, this may include the use of a lift.
  • The following areas have step-free access via ramps or slopes: the main corridor running from X-Ray towards the Café Royal canteen.
  • Access throughout may include manual doors, doors permanently held open and automatic doors.
  • The ground, first and second floors can be accessed via a standard lift and stairs.
• Getting Help and Assistance View
  • There is seating available.
  • There is no hearing assistance system.
  • You can borrow or hire the following equipment: a manual wheelchair.
  • British Sign Language interpreters can be provided on request.
  • Documents are available in the following formats: large print (on request) and different languages.
  • There is not a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
  • Additional facilities/services include: an ATM machine, phone charging points and Wi-Fi.

You are on Parking (Car Park C). Skip to the next section.

Parking (Car Park C)

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• Car Park View
  • The car park is located at the rear of the hospital, in front of the main hospital entrance.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • There are 11 designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked and signposted.
  • The surveyed Blue Badge parking bay dimensions are 230cm (width) x 470cm (depth).
  • The hatched/marked zones vary between bays.
  • The width of the marked zone is 126cm.
  • The nearest designated bay is 6m from the main hospital entrance.
  • The most accessible route from the Blue Badge parking has a very easy slope.
  • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
• Charges and Restrictions View
  • This car park is for Blue Badge holders and visitors only.
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • Clearly presented parking signs are available.
  • Payment machines are located between the car park and the main hospital entrance.
  • There is not a payment machine with controls at a suitable height for a wheelchair user.
• Electric Vehicle Charging Points View
  • There are 4 electric vehicle charging points.
  • The dimensions of the surveyed electric vehicle charging bay are 226cm (width) x 364cm (depth).
  • The controls are at a suitable height for a wheelchair user.
  • The nozzle holster is at a suitable height for a wheelchair user.
  • The charging points require an app.
  • There are no electric vehicle charging points designated for Blue Badge holders.

You are on Getting To (Hydrotherapy). Skip to the next section.

Getting To (Hydrotherapy)

• Hydrotherapy is/are located on the first floor.
• Access to Hydrotherapy is via the main hospital entrance.
• Enter via the main hospital entrance, turn left and go straight down the corridor.
  Then turn right past x-ray and following the corridor, then turn left.
  Go down the steep ramp and through a set of double doors.
  The entrance to Hydrotherapy will be on the left.
• There is ramped/sloped access to Hydrotherapy.
• Hydrotherapy is approximately 209m from the main hospital entrance.
• Wayfinding signage is provided.
• Dementia friendly signage is not provided.
• There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

You are on Entrance (Main Hospital Entrance). Skip to the next section.

Entrance (Main Hospital Entrance)

• This entrance is located at the rear of the hospital, opposite Car Park C.
• The approach to the entrance has bollards.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There are double automatic doors at this entrance.
• The doors open by sliding.
• The width of the opening is 218cm.
• There is a small lip on the threshold of the opening.
• The doors have a high visual contrast.
• There is a second set of double automatic doors .
• The second set of doors open by sliding.
• The width of the opening is 135cm.
• The second set of doors have a high visual contrast.
• The minimum width between the fixed barriers is 185cm.
• There is step-free level access as you enter.

You are on Level Change (Main Hospital Corridor). Skip to the next section.

Level Change (Main Hospital Corridor)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located between X-Ray and Hydrotherapy.
• The ramp/slope is steep.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• There is a/are handrail(s) at the ramp.
• The handrail(s) is/are on both sides.
• The lighting levels at the ramp/slope are varied.
• The ramp/slope does not bypass the step(s).

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• Comments View
  • This ramp leads from the main entrance to the Café Royale Restaurant, Hydrotherapy, Discharge Lounge and the other side of the hospital.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday Closed.
• Tuesday Closed.
• Wednesday Closed.
• Thursday Closed.
• Friday Closed.
• Saturday Closed.
• Sunday Closed.

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• Comments View
  • During the Covid-19 pandemic opening times are subject to change.
  • Please contact the unit for further information.

You are on Department / Service. Skip to the next section.

Department / Service

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• Department / Service Access View
  • Hydrotherapy is located off the main corridor of the first floor.
  • There is a/are door(s) leading into the department/service.
  • The door(s) open(s) automatically (away from you).
  • The automatic door(s) is/are push pad activated.
  • The door(s) is/are double width.
  • The width of the door opening is 168cm .
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 120cm (3ft 11in).
  • There is a door release button when exiting.
  • The height of the door release button is 95cm (3ft 1in).
  • There is level access throughout the department/service.
  • There is clear signage on the department/service.
  • The type of flooring is vinyl/laminate and tiles.
  • There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring in the department/service which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • The department/service does not play background music.
  • The lighting levels are moderate to good.
• Department / Service Facilities View
  • This department/service has; a main reception, consultation rooms, standard toilet facilities, a waiting room/area and accessible toilet facilities for everyone.
  • There are 2 consultation/treatment rooms in this department/service.
  • A hearing assistance system is not available in the department/service.
  • A mobile hoist is available on the department/service.
  • There are accessible toilet facilities within the department/service.
  • There are standard toilet facilities within this department/service.

You are on Reception. Skip to the next section.

Reception

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• Reception View
  • The reception point is located to the left beyond the department entrance.
  • The reception point is approximately 11m (12yd 1in) from the department entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are moderate to good.
  • The height of the reception counter is medium height (77cm - 109cm) .
  • There is not sufficient space to write or sign documents on the counter.
  • There is not a low section of the counter (76cm or below) available.
  • The counter is staffed.
  • There is not a hearing assistance system.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is vinyl/laminate.
  • There is sufficient space for a wheelchair user to use the waiting area.
  • There is a mixture of seating with and without armrests.
  • No tables are permanently fixed.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is a television.
  • Subtitles are available.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are moderate to good.

You are on Consultation / Treatment Room (Consultant Room). Skip to the next section.

Consultation / Treatment Room (Consultant Room)

• There is / are 2 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Consultant room.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) may be difficult to open.
• The width of the door opening is 78cm (2ft 7in).
• The type of flooring is vinyl/laminate.
• There is not room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not adjustable.
• There are no chairs with armrests available.
• No tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are moderate to good.

You are on Hydro-Pool. Skip to the next section.

Hydro-Pool

• There are 11 clearly marked steps with handrails on both sides to enter the pool.
• A manual hoist is available.
• There is a movable wet chair and an adjustable trolley which can be used to enter the pool area.
• The tiles around the pool are textured.
• There are showers near the entrance to the pool area.
• There is level access to the showers.
• The showers have grab rails, adjustable heads and lever mixer taps.

You are on Accessible Changing Room. Skip to the next section.

Accessible Changing Room

• There are accessible changing rooms available.
• The accessible changing room is located off the main corridor.
• The facility is 21m (22yd 2ft) from the entrance.
• The dimensions of the accessible changing room are 253cm x 157cm (8ft 4in x 5ft 2in).
• There is not a sink.
• There is not an emergency alarm in the cubicle.
• There is not a locker within the accessible changing room.
• There is not a changing bench.
• There is not a wheel in shower.

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• Comments View
  • There is an adjustable bed, a chair with armrests on both sides and a privacy curtain in the area (photographs 1 and 2).
  • There is a second changing area available that is accessed via a sliding door that is 78cm wide (photographs 3, 4 and 5).
  • This room is 245cm wide by 258 depth.
  • This room has an adjustable bed and chairs without armrests.

You are on Standard Changing Cubicle / Room (Changing Room 1). Skip to the next section.

Standard Changing Cubicle / Room (Changing Room 1)

• The changing cubicle/room is located beyond the reception area.
• The changing cubicle/room is 12m from the waiting room/area.
• There is step-free access to the changing cubicle/room.
• The door(s) open(s) away from you (push).
• The door(s) for the room is/are not push pad activated.
• The door(s) is/are single width.
• The door(s) is/are easy to open.
• The width of the door opening is 70cm.
• The type of flooring in the room is tiles.
• There is not sufficient space for a wheelchair user to manoeuvre within the cubicle/room.
• There is a bench seating in the cubicle/room.
• There is a/are coat hook(s) available.
• There is a/are coat hook(s) 160cm from the floor.
• There is not an emergency alarm in the changing cubicle/room.
• The lighting levels are moderate to good.
• There are 6 standard changing rooms.
  Lockers are located outside the changing rooms, with key heights at 74cm and 76cm.

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located off the waiting room.
  • This accessible toilet is approximately 12m from the department entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is written text signage on or near the toilet door.
  • The contrast between the external door and wall is high.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a twist lock.
  • The width of the accessible toilet opening is 84cm.
  • The contrast between the internal door and wall is high.
  • The door does not have a horizontal grab rail.
• Toilet Features View
  • The dimensions of the accessible toilet are 254cm x 245cm.
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are moderate to good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on both sides.
  • The lateral transfer space on the left is 90cm.
  • The lateral transfer space on the right is 103cm.
  • The transfer space is obstructed by a sanitary bin.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a lever flush.
  • There is a dropdown rail on the transfer side.
  • The visual contrast between the dropdown rail(s) and wall is medium.
  • There is not a/are not wall-mounted grab rail(s) available.
  • The contrast between the walls and floor is high.
  • There is an emergency alarm.
  • There is a push button alarm in the toilet.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and pedal bin disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • The toilet has a cistern.
  • There is a lid attached to the toilet seat.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • The toilet seat colour contrast is low.
  • There is a toilet roll holder.
  • The toilet roll holder cannot be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 110cm (3ft 7in).
  • The contrast between the toilet roll holder and the wall is high.
  • There is a wash basin.
  • The wash basin and tap(s) cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There are no vertical wall-mounted grab rails at the wash basin.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 125cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 120cm (3ft 11in).
  • The contrast between the towel dispenser and the wall is high.
  • There is not a hand dryer.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The shared toilet is located in the changing room area.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 24m from the department entrance.
  • There is written text signage on or near the toilet door.
  • The visual contrast between the external toilet door(s) and wall(s) is high.
  • The colour contrast between the internal toilet door(s) and wall(s) is high.
  • The colour contrast between the walls and floor is high.
  • Toilet seats do not have a high visual contrast.
  • An ambulant toilet cubicle is available.
  • There is a/are horizontal wall mounted rail(s) on the right as you face the toilet.
  • The visual contrast of the horizontal wall mounted grab rail(s) in the ambulant cubicle(s) is high.
  • The ambulant toilet does not have vertical wall mounted grab rails.
  • The height of the wash basin(s) is 77cm.
  • The wash basin(s) tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser is located to the right above the sink.
  • Lighting levels are moderate to good.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Main Building link (new tab) - click here.
• Car Parking link (new tab) - click here.