Access Guide
Overview (The Royal Orthopaedic Hospital)
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About
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- This is a specialist hospital site.
- Services available in the venue include: departments and wards for patient consultation and treatment, a café and a shop.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- There is a drop-off point and on-street standard parking.
- The nearest step-free train station is Northfield Station.
- The nearest bus station is Kings Norton.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- View information on getting here (opens new tab) .
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout, this may include the use of a lift.
- The following areas have step-free access via ramps or slopes: the main corridor running from X-Ray towards the Café Royal canteen.
- Access throughout may include manual doors, doors permanently held open and automatic doors.
- The ground, first and second floors can be accessed via a standard lift and stairs.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair.
- British Sign Language interpreters can be provided on request.
- Documents are available in the following formats: large print (on request) and different languages.
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: an ATM machine, phone charging points and Wi-Fi.
Parking (Car Park C)
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Car Park
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- The car park is located at the rear of the hospital, in front of the main hospital entrance.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 11 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 230cm (width) x 470cm (depth).
- The hatched/marked zones vary between bays.
- The width of the marked zone is 126cm.
- The nearest designated bay is 6m from the main hospital entrance.
- The most accessible route from the Blue Badge parking has a very easy slope.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for Blue Badge holders and visitors only.
- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- Clearly presented parking signs are available.
- Payment machines are located between the car park and the main hospital entrance.
- There is not a payment machine with controls at a suitable height for a wheelchair user.
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Electric Vehicle Charging Points
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- There are 4 electric vehicle charging points.
- The dimensions of the surveyed electric vehicle charging bay are 226cm (width) x 364cm (depth).
- The controls are at a suitable height for a wheelchair user.
- The nozzle holster is at a suitable height for a wheelchair user.
- The charging points require an app.
- There are no electric vehicle charging points designated for Blue Badge holders.
Getting To (MRI)
- MRI is/are located on the first floor.
- Access to MRI is via the main hospital entrance.
- Enter via the main hospital entrance, turn left and go straight down the corridor.
Keep left going up the steep ramp.
The entrance to MRI will be on your right. - There is ramped/sloped access to MRI.
- MRI is approximately 102m from the main hospital entrance.
- There is a/are manual, double door(s) which may be difficult to open between the main hospital entrance and the department/service.
- Wayfinding signage is provided.
- Dementia friendly signage is not provided.
- There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
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Comments
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- This department is within a split level building and is referred to on the hospital map as first floor level.
- The ramp to the department can be seen in photographs 9 to 13.
Entrance (Main Hospital Entrance)
- This entrance is located at the rear of the hospital, opposite Car Park C.
- The approach to the entrance has bollards.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 218cm.
- There is a small lip on the threshold of the opening.
- The doors have a high visual contrast.
- There is a second set of double automatic doors .
- The second set of doors open by sliding.
- The width of the opening is 135cm.
- The second set of doors have a high visual contrast.
- The minimum width between the fixed barriers is 185cm.
- There is step-free level access as you enter.
Opening Times
- Monday 08:30 - 16:00.
- Tuesday 08:30 - 16:00.
- Wednesday 08:30 - 16:00.
- Thursday 08:30 - 16:00.
- Friday 08:30 - 16:00.
- Saturday Closed.
- Sunday Closed.
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Comments
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- During the Covid-19 pandemic opening times are subject to change.
- Please contact the unit for further information.
Reception
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Reception
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- The reception point is located beyond the entrance, to the right.
- The reception point is approximately 5m (5yd 1ft) from the department entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are moderate to good.
- The height of the reception counter is medium height (77cm - 109cm).
- There is sufficient space to write or sign documents on the counter.
- There is not a low section of the counter (76cm or below) available.
- The counter is staffed.
- There is not a bell to attract attention.
- There is not a hearing assistance system.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
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Reception Waiting Area
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- There is a waiting area close to the reception point.
- Access to the waiting area is unobstructed.
- The type of flooring is vinyl/laminate.
- There is sufficient space for a wheelchair user to use the waiting area.
- There are seats with armrests on both sides.
- No tables are permanently fixed.
- The waiting room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the waiting room / area.
- There is a television.
- Subtitles are available.
- Vending machines are not available.
- A water dispenser is available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are moderate to good.
Department / Service (MRI)
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Department / Service Access
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- MRI is located on the first floor.
- There is a/are door(s) leading into the department/service.
- The door(s) open(s) away from you (push).
- The automatic door(s) is/are push pad activated.
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 160cm.
- There is a bell/buzzer.
- The height of the bell/buzzer is 153cm (5ft).
- There is an intercom.
- The height of the intercom is 153cm (5ft).
- There is a hand sanitiser.
- The height of the hand sanitiser is 123cm (4ft).
- There is a door release button when exiting.
- The height of the door release button is 137cm (4ft 6in).
- There is level access throughout the department/service.
- There is clear signage on the department/service.
- The type of flooring is vinyl/laminate.
- There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
- The department/service does not play background music.
- The lighting levels are adjustable.
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Department / Service Facilities
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- This department/service has; a main reception, a waiting room/area, a consultation room and accessible toilet facilities for everyone.
- There are 2 consultation/treatment rooms in this department/service.
- A hearing assistance system is not available in the department/service.
- A mobile hoist is available from another department/service.
- There are accessible toilet facilities within the department/service.
- There are not standard toilet facilities within this department/service.
- Standard toilet facilities are located to the right from the main hospital entrance.
Imaging Room (MRI-1)
- This section describes the MRI Room(s), located just beyond the waiting room.
- There is / are 2 MRI Room(s) available.
- The name / number of the room surveyed was; MRI 1.
- This room is not accessed via a changing room.
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Changing Room
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- There is not a red flashing fire alarm beacon.
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Imaging Room
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- There is step free access into the imaging room.
- The changing room is approximately 19m from the reception.
- The changing room is approximately 1m from the main waiting area.
- The door opens outwards.
- The door is not push pad activated.
- The door(s) is/are single width.
- The door(s) has/have a closer and maybe difficult for some to open.
- A member of staff is available to assist with opening the door if required.
- The width of the door is 118cm.
- There is sufficient space for a wheelchair user to manoeuvre within the imaging room.
- The type of flooring is vinyl/laminate.
- There is a bed / couch.
- The bed / couch is adjustable.
- A mobile hoist can be brought in from another department.
- There is sufficient space next to the bed/couch for a mobile hoist to operate.
- The room does have background music playing.
- There is not a red flashing fire alarm beacon within the imaging room.
- The lighting levels in the imaging room are adjustable.
- There is an area near the entrance to the MRI-1 scanner with curtains for privacy. At the time of survey, it was not possible to access the MRI-1 room.
Imaging Room (MRI-2)
- This section describes the MRI Room(s), located just beyond the waiting area.
- There is / are 2 MRI Room(s) available.
- The name / number of the room surveyed was; MRI 2.
- This room is not accessed via a changing room.
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Imaging Room
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- There is step free access into the imaging room.
- The changing room is approximately 17m from the reception.
- The changing room is approximately 1m from the main waiting area.
- The door opens outwards.
- The door(s) is/are single width.
- The door(s) has/have a closer and maybe difficult for some to open.
- A member of staff is available to assist with opening the door if required.
- There is sufficient space for a wheelchair user to manoeuvre within the imaging room.
- The type of flooring is vinyl/laminate.
- There is a bed / couch.
- The bed / couch is adjustable.
- A mobile hoist can be brought in from another department.
- The room does have background music playing.
- There is not a red flashing fire alarm beacon within the imaging room.
- The lighting levels in the imaging room are adjustable.
- There is an area near to the entrance to the MRI-1 scanner with curtains for privacy, which can be used for patients going to MRI- 2.
Standard Changing Cubicle / Room
- The changing cubicle/room is located off the waiting room.
- The changing cubicle/room is 1m from the waiting room/area.
- There is step-free access to the changing cubicle/room.
- The door(s) open(s) towards you (pull).
- The door(s) for the room is/are not push pad activated.
- The door(s) is/are single width.
- The door(s) is/are easy to open.
- The width of the door opening is 75cm.
- The type of flooring in the room is vinyl/laminate.
- There is not sufficient space for a wheelchair user to manoeuvre within the cubicle/room.
- There is flip down/tip up seat.
- There are two changing rooms next to each other.
- There is a/are coat hook(s) available.
- There is a/are coat hook(s) 172cm from the floor.
- There is not an emergency alarm in the changing cubicle/room.
- The lighting levels are moderate to good.
- Lockers are situated in the waiting area.
Toilet with Adaptations
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is located off the reception and waiting area.
- This accessible toilet is approximately 8m from the department entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial and written text signage on or near the toilet door.
- The contrast between the external door and wall is high.
- The door opens outwards.
- The door is easy to open.
- The door is locked by a twist lock.
- The width of the accessible toilet opening is 92cm (3ft).
- The contrast between the internal door and wall is high.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is high.
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Toilet Features
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- The dimensions of the accessible toilet are 234cm x 190cm (7ft 8in x 6ft 3in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are moderate to good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 134cm.
- The transfer space is obstructed by a sanitary bin and a waste disposal bin.
- There is a flush on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- The visual contrast between the dropdown rail(s) and wall is low.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is low.
- The contrast between the walls and floor is high.
- There is an emergency alarm.
- The emergency alarm is fully functional.
- There is a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are sanitary and general waste (with lid) disposal units.
- There is not a/are not coat hook(s).
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Additional Fixtures
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- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- The toilet has a backrest and a cistern.
- The height of the toilet seat above floor level is 44cm (1ft 5in).
- The toilet seat colour contrast is low.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The contrast between the toilet roll holder and the wall is low.
- There is a wash basin.
- The wash basin and tap(s) cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is low.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 121cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 120cm (3ft 11in).
- The contrast between the towel dispenser and the wall is low.
- There is not a hand dryer.
Standard Toilet(s)
- Standard toilet facilities are not available.
- The nearest standard toilet(s) is/are located to the right from the main hospital entrance.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- Main Building link (new tab) - click here.
- Car Parking link (new tab) - click here.
