Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Oncology

The Royal Orthopaedic Hospital NHS Foundation Trust, Bristol Road South, Northfield, Birmingham, B31 2AP

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Getting To The Hospital

  • By Road View
    • The Royal Orthopaedic Hospital is located South West of central Birmingham, just off the A38 Bristol Road.
      There are several entrances to the site.
      The main hospital entrance can be reached by Gate C.
      The Pharmacy, Outpatients, Day Admissions and HDU can be reach by Entrance A.
      Entrance B is the pedestrian entrance.
    • There are Blue Badge bays located near most main entrances to the buildings.
      Car parking is available for patients and visitors to the Royal Orthopaedic Hospital NHSFT, however at peak times the car parks can become congested and spaces are limited.
      The pay and display pay stations accept both credit/debit cards payment and the following coins: £2, £1, 50p, 20p and 10p.
      Please obtain a ticket before you leave your car and ensure that it is clearly displayed on you dash board or window. (The pay machines do not accept notes - there is a change machine available opposite the entrance to the X-ray Department).
      A parking attendant is available from 07:00 to 18:30, Monday – Friday, based in Gate C car park. Daily Parking charges are:
      Up to 2 hours - £3.80
      Up to 5 hours - £5.00
      Up to 24 hours - £7.50
      A 20 minutes drop off facility is available free of charge. Please obtain a free ticket from the pay and display machine and display in your vehicle.
      Blue badge holder charges are:
      Up to 5 hours - £3.80
      Up to 24 hours - £7.50
      Alternative payment methods include:
      Pay by phone: 01895 262122
      Pay by text: 68680
      Pay by web www.apcoaconnect.com
      Pay by App: download the Apcoa Connect App. The Royal Orthopaedic Hospital Car Park location code is 4012
      Patient parking charge concessions – Weekly Tickets
      Reduced car park fees are available for patients in certain circumstances which may require regular or long term visits.
      Please pick up a form from the ward or department you are visiting or from the welcome desk situated at the main entrance to the Outpatients Department.
      The cost is £17.50 per week.
      Please note, weekly tickets cannot be purchased in advance. Ward 3 patients can apply for a separate weekly ticket costing £10.
      For more information please see the parking attendant on-site, call 0345 301 1151 or visit the APCOA Connect website at www.apcoaconnect.com (opens in new tab).
  • By Bus View
    • There are 2 main bus stops located on the A38 Bristol Road, near Gate A.
      The services here include the 61, X20, 63 and 144 which is run by First Group and NX bus.
    • There is not an onsite bus stop.
  • By Train View
    • Northfield Station is approximately 1.1 - 1.2 miles (23 - 24 minute walk) via the Bristol Road South/A38, B4121 and Bristol Road South/A38 or Woodland Road.
      This would take approximately 4 minutes via taxi.
      There is step-free access via lifts at this station.
      Selly Oak station is also near and on the A38, with lift access to reach the 61 and 63 bus services to the hospital.
  • Useful Links View

Getting Help and Assistance

  • There is a Patient Advice and Liaison Service (PALS) at the hospital.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 0121 685 4128.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers can be found near the main hospital entrance.
  • Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, Makaton on request, different languages on request and audio on request.
  • There is not an assistance dog toilet or toileting area on the hospital site.
  • Water bowls for assistance dogs are available on request.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs.
  • To obtain mobility aids please contact a porter or any member of staff.
  • Comments View
    • There is a PALS department at ROH, but the best way of contacting is by phone or email.

Hospital Parking (Gate C - Car Park C)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located off the Entrance C access road, opposite the Main Hospital Entrance.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 470cm (7ft 10in x 15ft 5in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located throughout the car park.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Payment machines are located near the main entrance, between the Blue Badge bays.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 15m (16yd 1ft) from the main entrance.
  • Comments View
    • There are a further 4 Blue Badge bays located in front of the physiotherapy gym which is part of Car Park C.
    • The dimensions of these bays are 240cm x 480cm.
    • The nearest bay is approximately 10 metres from the entrance to the physiotherapy gym.
    • These bays can be seen in photographs 4 and 5.
    • There are no payment machines near this area.
    • Free parking for 20 minutes is available.

Getting To (Oncology)

  • Oncology is/are located on the first floor.
  • Access to Oncology is via the main hospital entrance.
  • Enter via the main hospital entrance, turn left and go straight down the corridor.
    Keep left up the steep ramp and continue round until the top of the ramp.
    Turn right and take the lift to the first floor.
    The entrance to Therapies will be on the right as you exit the lift.
    Proceed through this entrance and Oncology will be ahead.
  • There is ramped/sloped access to Oncology.
  • Oncology is approximately 184m from the main hospital entrance.
  • There is a/are manual, double door(s) which may be difficult to open between the main hospital entrance and the department/service.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • Comments View
    • The steep ramp is shown in photographs 9 to 16.
    • This department is within a split level building and is referred to on the hospital map as first floor level.

Opening Times

  • Monday Closed.
  • Tuesday Closed.
  • Wednesday Closed.
  • Thursday Closed.
  • Friday Closed.
  • Saturday Closed.
  • Sunday Closed.
  • Comments View
    • During the Covid-19 pandemic opening times are subject to change.
    • Please contact the unit for further information.

Outside Access (Main Hospital Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of Car Park C.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There are bollards outside this entrance.
    • The minimum width between the bollards/wall is 270cm.
    • The bollard(s) does/do not have a good colour contrast to prevent them being hazardous to visually impaired people.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 127cm (4ft 2in).
    • There is not a door release button when exiting.
    • Standard manual wheelchairs are available for people to borrow at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 220cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 132cm.
  • Ramp/Slope Details View
    • The ramp/slope is located in front of the entrance.
    • The ramp/slope gradient is slight.
  • Comments View
    • There is a testing station approximately 6m from the second set of doors.
    • Here your temperature will be taken, and hand gel and a mask given to you before you can proceed within the hospital.

Department / Service

  • Department / Service Access View
    • Oncology is located on the first floor.
    • There is a/are door(s) leading into the department/service.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is not a hand sanitiser.
  • Department / Service Facilities View
    • There are not accessible toilet facilities within the department/service.
    • Accessible toilet facilities are located to the right from the main hospital entrance.
    • There are not standard toilet facilities within this department/service.
    • Standard toilet facilities are located to the right from the main hospital entrance.
  • Comments View
    • This department is for administration staff only, with swipe card entry.

Related Access Guides