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Orthotics

The Royal Orthopaedic Hospital, Bristol Road South, Northfield, Birmingham, B31 2AP

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Access Guide

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Overview (The Royal Orthopaedic Hospital)

  • About View
    • This is a specialist hospital site.
    • Services available in the venue include: departments and wards for patient consultation and treatment, a café and a shop.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free level access at the most accessible entrance.
    • There is step-free level access throughout, this may include the use of a lift.
    • The following areas have step-free access via ramps or slopes: the main corridor running from X-Ray towards the Café Royal canteen.
    • Access throughout may include manual doors, doors permanently held open and automatic doors.
    • The ground, first and second floors can be accessed via a standard lift and stairs.
  • Getting Help and Assistance View
    • There is seating available.
    • There is no hearing assistance system.
    • You can borrow or hire the following equipment: a manual wheelchair.
    • British Sign Language interpreters can be provided on request.
    • Documents are available in the following formats: large print (on request) and different languages.
    • There is not a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Additional facilities/services include: an ATM machine, phone charging points and Wi-Fi.

Parking (Car Park A)

  • Car Park View
    • The car park is located at the Gate A entrance.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 4 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 254cm (width) x 454cm (depth).
    • There are no hatched/marked zones.
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • The nearest designated bay is 25m from the Gate A - Courtyard Gardens entrance.
    • The most accessible route from the Blue Badge parking has a very easy slope and bollards.
    • There is no dropped kerb from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for staff, Blue Badge holders and visitors only.
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • Clearly presented parking signs are available.
    • Payment machines are located adjacent to the Gate A - Courtyard Gardens entrance.
    • There is not a payment machine with controls at a suitable height for a wheelchair user.
  • Drop-off Point View
    • There is not a designated drop-off point available.
  • On-street Parking View
    • On-street standard parking is available.
    • The on-street designated Blue Badge parking bays are located Bristol Road.
    • The Blue Badge bays are clearly marked.

Approach (Car Park A)

  • The surface of the approach is tarmac.
  • There is a/are fixed bollard(s) on the approach.
  • The minimum width between the bollards/wall is 106cm.
  • The bollard(s) does/do not have a high colour contrast to prevent them being hazardous to visually impaired people.
  • Ramp/Slope View
    • There is a ramp/slope on the approach.
    • The ramp/slope is permanent, has a slight gradient.
  • Comments View
    • From the top four Blue Badge bays there is a slight decline to entrance A, Orthotics, Pharmacy, Pre-Operative Assessment and The Woodlands Suite, as shown in photograph 1 and 2.
    • From the bottom 5 Blue Badge bays there is a steep incline and bollards to reach HDU, Pharmacy, Admission & Day Case Unit, Orthotics, Woodlands Suite and entrance A as shown in photographs 4 and 5.

Opening Times

  • Monday 08:30 - 12:30.
  • Monday 13:30 - 16:30.
  • Tuesday 08:30 - 12:30.
  • Tuesday 13:30 - 16:30.
  • Wednesday 08:30 - 12:30.
  • Wednesday 13:30 - 16:30.
  • Thursday 08:30 - 12:30.
  • Thursday 13:30 - 16:30.
  • Friday 08:30 - 12:30.
  • Friday 13:30 - 16:30.
  • Saturday Closed.
  • Sunday Closed.

Outside Access (Orthotics Entrance)

  • Entrance Details View
    • This information is for the entrance located near Car Park A.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 128cm (4ft 2in).
    • There is a door release button when exiting.
    • The height of the door release button is 100cm (3ft 3in).
    • The main door(s) open(s) automatically.
    • The automatic door(s) is/are push pad activated.
    • The door(s) is/are double width.
    • The width of the door opening is 100cm.
  • Ramp/Slope Details View
    • The ramp/slope is located between the Blue Badge bays at the rear of Car Park A and this entrance.
    • The ramp/slope gradient is steep.
  • Comments View
    • There are bollards and a steep slope which are located between the Blue Badge bays at the rear of Car Park A and this entrance.

Department / Service (Orthotics)

  • Department / Service Access View
    • Orthotics is located on the ground floor near Car Park A.
    • There is level access along the main corridor.
    • There is clear signage on the department/service.
    • The type of flooring is vinyl/laminate.
    • There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
    • The department/service does not play background music.
    • The lighting levels are varied.
  • Department / Service Facilities View
    • This department/service has; treatment rooms, a waiting room/area and a main reception.
    • There are 3 consultation/treatment rooms in this department/service.
    • A hearing assistance system is not available in the department/service.
    • A mobile hoist is available on the department/service.
    • There are not accessible toilet facilities within the department/service.
    • Accessible toilet facilities are located to the right from the main hospital entrance.
    • There are not standard toilet facilities within this department/service.
    • Standard toilet facilities are located to the right from the main hospital entrance.

Reception

  • Reception View
    • The reception point is located beyond the entrance.
    • The reception point is approximately 2m (2yd 7in) from the Orthotics entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step free access to the reception point.
    • There is not a clear unobstructed route to the reception point.
    • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are moderate to good.
    • The height of the reception counter is medium height (77cm - 109cm) .
    • There is not sufficient space to write or sign documents on the counter.
    • The counter is staffed.
    • There is not a hearing assistance system.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • The type of flooring is vinyl/laminate.
    • There is not sufficient space for a wheelchair user to use the waiting area.
    • There are seats with armrests on both sides.
    • The waiting room / area does not have background music playing.
    • There is not a red flashing fire alarm beacon within the waiting room / area.
    • There is a television.
    • Subtitles are available.
    • Vending machines are not available.
    • A water dispenser is not available.
    • There is not a play area or toys/books for a child to play with.
    • There is space for an assistance dog to rest within the seating area.
    • Lighting levels are moderate to good.

Consultation / Treatment Room (Treatment Room 1)

  • There is / are 3 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Treatment Room 1.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 85cm (2ft 9in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A hoist is available.
  • The hoist is manual.
  • A sling is not available.
  • There is sufficient space next to the bed/couch for a mobile hoist to operate.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not height adjustable.
  • All chairs have armrests available.
  • Some tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • Lighting levels are moderate to good.
  • Comments View
    • Treatment rooms 1 and 2 are located in this department.
    • There is a door from the waiting room to treatment rooms 1 and 2 which is 85cm wide and opens away from you (push).

Consultation / Treatment Room (Treatment Room 3)

  • There is / are 3 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Treatment Room 3.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 84cm (2ft 9in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is not a bed / couch.
  • There is not a chair.
  • Some tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • Lighting levels are moderate to good.
  • Comments View
    • Treatment Room 3 is located in the main hospital.
    • To access this room, you must exit the department and go across a covered walkway to the main building via a set of manual double doors which open towards you (pull).

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