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Pharmacy

The Royal Orthopaedic Hospital, Bristol Road South, Northfield, Birmingham, B31 2AP

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Access Guide

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Overview (The Royal Orthopaedic Hospital)

  • About View
    • This is a specialist hospital site.
    • Services available in the venue include: departments and wards for patient consultation and treatment, a café and a shop.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free level access at the most accessible entrance.
    • There is step-free level access throughout, this may include the use of a lift.
    • The following areas have step-free access via ramps or slopes: the main corridor running from X-Ray towards the Café Royal canteen.
    • Access throughout may include manual doors, doors permanently held open and automatic doors.
    • The ground, first and second floors can be accessed via a standard lift and stairs.
  • Getting Help and Assistance View
    • There is seating available.
    • There is no hearing assistance system.
    • You can borrow or hire the following equipment: a manual wheelchair.
    • British Sign Language interpreters can be provided on request.
    • Documents are available in the following formats: large print (on request) and different languages.
    • There is not a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Additional facilities/services include: an ATM machine, phone charging points and Wi-Fi.

Parking (Car Park A)

  • Car Park View
    • The car park is located at the Gate A entrance.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 4 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 254cm (width) x 454cm (depth).
    • There are no hatched/marked zones.
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • The nearest designated bay is 25m from the Gate A - Courtyard Gardens entrance.
    • The most accessible route from the Blue Badge parking has a very easy slope and bollards.
    • There is no dropped kerb from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for staff, Blue Badge holders and visitors only.
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • Clearly presented parking signs are available.
    • Payment machines are located adjacent to the Gate A - Courtyard Gardens entrance.
    • There is not a payment machine with controls at a suitable height for a wheelchair user.
  • Drop-off Point View
    • There is not a designated drop-off point available.
  • On-street Parking View
    • On-street standard parking is available.
    • The on-street designated Blue Badge parking bays are located Bristol Road.
    • The Blue Badge bays are clearly marked.

Approach (Car Park A)

  • The surface of the approach is tarmac.
  • There is a/are fixed bollard(s) on the approach.
  • The minimum width between the bollards/wall is 106cm.
  • The bollard(s) does/do not have a high colour contrast to prevent them being hazardous to visually impaired people.
  • Ramp/Slope View
    • There is a ramp/slope on the approach.
    • The ramp/slope is permanent, has a slight gradient.
  • Comments View
    • From the top four Blue Badge bays there is a slight decline to entrance A, Orthotics, Pharmacy, Pre-Operative Assessment and The Woodlands Suite, as shown in photograph 1 and 2.
    • From the bottom 5 Blue Badge bays there is a steep incline and bollards to reach HDU, Pharmacy, Admission & Day Case Unit, Orthotics, Woodlands Suite and entrance A as shown in photographs 4 and 5.

Getting To (Pharmacy)

  • The Pharmacy is/are located on the ground floor near Ward 1.
  • Access to The Pharmacy is via the Entrance A - Courtyard.
  • Enter the hospital via Entrance A - Courtyard. Continue straight ahead and down the slope towards the lifts. Turn left at the lifts, pass through a set of double doors and turn right following signs to the Pharmacy and Ward 1. Pass through another set of double doors and continue along the corridor. The Pharmacy will be on the right hand side of the corridor.
  • There is ramped/sloped access to the Pharmacy.
  • The Pharmacy is approximately 32m from the Entrance A - Courtyard.
  • There are not resting areas along the route.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

Level Change (Entrance A - Courtyard to Outpatients, Ultrasound and Cashier Lifts)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located between Entrance A - Courtyard and the Outpatients, Ultrasound and Cashier Lifts.
  • The ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides.
  • The lighting levels at the ramp/slope are moderate to good.

Entrance (Gate A - Courtyard Gardens Entrance)

  • This entrance is located adjacent to the public parking at gate A.
  • The approach to the entrance has bollards.
  • The entrance area is not clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 130cm.
  • The doors have a low visual contrast.
  • There is step-free level access as you enter.

Opening Times (Pharmacy)

  • Monday 09:00 - 17:00.
  • Tuesday 09:00 - 17:00.
  • Wednesday 09:00 - 17:00.
  • Thursday 09:00 - 17:00.
  • Friday 09:00 - 17:00.
  • Saturday 09:00 - 14:00.
  • Sunday Closed.

Department / Service (Pharmacy)

  • Department / Service Access View
    • The Pharmacy is located on the ground floor of The Royal Orthopaedic Hospital.
    • There is a/are door(s) leading into the department/service.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 88cm.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 137cm (4ft 6in).
    • There is not a door release button when exiting.
    • There is level access throughout the department/service.
    • There is clear signage on the department/service.
    • The type of flooring is vinyl/laminate.
    • The department/service does not play background music.
    • The lighting levels are moderate to good.
  • Department / Service Facilities View
    • This department/service has; a waiting room/area.
    • A hearing assistance system is not available in the department/service.
    • There are not accessible toilet facilities within the department/service.
    • Accessible toilet facilities are located within café royal restaurant.
    • There are not standard toilet facilities within this department/service.
    • Standard toilet facilities are located to the left of Entrance A - Courtyard opposite the Orthotics Plaster Room.

Waiting Room / Area

  • There is a waiting room / area.
  • The waiting room / area is approximately 1m from the Pharmacy entrance.
  • There is level access into the waiting room / area.
  • There is not a/are not door(s) into the waiting room / area.
  • The type of flooring is vinyl/laminate.
  • There is not a space for a wheelchair user to wait within the seating area.
  • All chairs are permanently fixed.
  • Chairs with armrests are not available.
  • There is not ample room for a wheelchair user to manoeuvre.
  • The manoeuvring space is obstructed by the pharmacy door.
  • Announcements are in person.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is not space for an assistance dog to rest within the seating area.
  • Lighting levels are moderate to good.

Counter

  • The pharmacy is located to the right as you enter the pharmacy.
  • The counter is approximately 1m (3ft 3in) from the pharmacy entrance.
  • The counter is clearly visible from the entrance.
  • There is step free access to the counter.
  • There is a clear unobstructed route to the counter.
  • There are windows, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
  • The counter is not placed in front of a background which is patterned.
  • The lighting levels at the counter are moderate to good.
  • The height of the counter is low (76cm or lower).
  • There is sufficient space to write or sign documents on the counter.
  • The counter is not staffed.
  • There is a bell to attract attention.
  • The bell is not at a suitable height for a wheelchair user.
  • There is not a hearing assistance system.

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