Access Guide
Overview (The Royal Orthopaedic Hospital)
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About
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- This is a specialist hospital site.
- Services available in the venue include: departments and wards for patient consultation and treatment, a café and a shop.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- There is a drop-off point and on-street standard parking.
- The nearest step-free train station is Northfield Station.
- The nearest bus station is Kings Norton.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- View information on getting here (opens new tab) .
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout, this may include the use of a lift.
- The following areas have step-free access via ramps or slopes: the main corridor running from X-Ray towards the Café Royal canteen.
- Access throughout may include manual doors, doors permanently held open and automatic doors.
- The ground, first and second floors can be accessed via a standard lift and stairs.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair.
- British Sign Language interpreters can be provided on request.
- Documents are available in the following formats: large print (on request) and different languages.
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: an ATM machine, phone charging points and Wi-Fi.
Parking (Car Park C)
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Car Park
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- The car park is located at the rear of the hospital, in front of the main hospital entrance.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 11 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 230cm (width) x 470cm (depth).
- The hatched/marked zones vary between bays.
- The width of the marked zone is 126cm.
- The nearest designated bay is 6m from the main hospital entrance.
- The most accessible route from the Blue Badge parking has a very easy slope.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for Blue Badge holders and visitors only.
- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- Clearly presented parking signs are available.
- Payment machines are located between the car park and the main hospital entrance.
- There is not a payment machine with controls at a suitable height for a wheelchair user.
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Electric Vehicle Charging Points
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- There are 4 electric vehicle charging points.
- The dimensions of the surveyed electric vehicle charging bay are 226cm (width) x 364cm (depth).
- The controls are at a suitable height for a wheelchair user.
- The nozzle holster is at a suitable height for a wheelchair user.
- The charging points require an app.
- There are no electric vehicle charging points designated for Blue Badge holders.
Getting To (X-Ray)
- X-Ray is/are located on the ground floor.
- Access to X-Ray is via the main hospital entrance.
- Enter via the main hospital entrance, then turn left and proceed down the corridor.
At the end of the corridor turn right and the entrance to X-Ray will be on the left. - There is step free access to X-Ray.
- X-Ray is approximately 101m from the main hospital entrance.
- There is a/are manual, double door(s) which may be difficult to open between the main hospital entrance and the department/service.
- Wayfinding signage is provided.
- Dementia friendly signage is not provided.
- There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
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Comments
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- This department is within a split level building and is referred to on the hospital map as first floor level.
Entrance (Main Hospital Entrance)
- This entrance is located at the rear of the hospital, opposite Car Park C.
- The approach to the entrance has bollards.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 218cm.
- There is a small lip on the threshold of the opening.
- The doors have a high visual contrast.
- There is a second set of double automatic doors .
- The second set of doors open by sliding.
- The width of the opening is 135cm.
- The second set of doors have a high visual contrast.
- The minimum width between the fixed barriers is 185cm.
- There is step-free level access as you enter.
Opening Times
- During the Covid-19 pandemic opening times are subject to change.
- Please contact the unit for further information.
Department / Service
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Department / Service Access
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- X-Ray is located on the first floor.
- There is a/are door(s) leading into the department/service.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 155cm .
- There is a bell/buzzer.
- The height of the bell/buzzer is 142cm (4ft 8in).
- There is an intercom.
- The height of the intercom is 142cm (4ft 8in).
- There is a hand sanitiser.
- The height of the hand sanitiser is 135cm (4ft 5in).
- There is not a door release button when exiting.
- There is level access throughout the department/service.
- There is clear signage on the department/service.
- The type of flooring is vinyl/laminate.
- There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
- The department/service does not play background music.
- The lighting levels are moderate to good.
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Department / Service Facilities
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- This department/service has; a main reception, a consultation room, a sub waiting area, standard toilet facilities and accessible toilet facilities for everyone.
- There are 4 consultation/treatment rooms in this department/service.
- A hearing assistance system is not available in the department/service.
- A mobile hoist is available on the department/service.
- There are accessible toilet facilities within the department/service.
- There are standard toilet facilities within this department/service.
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Comments
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- During the COVID-19 pandemic, there are special measures in place, such as temporary screens on counters, touch screens not being in use, reduced seating in waiting areas and one-way system.
Reception
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Reception
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- The reception point is located to the right beyond the department entrance.
- The reception point is approximately 12m (13yd 4in) from the department entrance.
- Clear signage for the reception area/desk is visible from the entrance.
- There is step free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are moderate to good.
- The height of the reception counter is medium height (77cm - 109cm) .
- There is sufficient space to write or sign documents on the counter.
- There is a low section of the counter (76cm or below) available.
- There is sufficient space to write or sign documents on the low section of the counter.
- The counter is staffed.
- There is not a hearing assistance system.
- There is a touch screen.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
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Reception Waiting Area
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- There is a waiting area close to the reception point.
- Access to the waiting area is unobstructed.
- The type of flooring is vinyl/laminate.
- There is sufficient space for a wheelchair user to use the waiting area.
- There are seats with armrests on both sides.
- No tables are permanently fixed.
- The waiting room / area does have background music playing.
- There is not a red flashing fire alarm beacon within the waiting room / area.
- There is a television.
- Subtitles are available.
- Vending machines are not available.
- A water dispenser is not available.
- There is a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are good.
Imaging Room (X-Ray Room 2)
- This section describes the x-ray Room(s), located near the waiting area.
- The name / number of the room surveyed was; X-Ray Room 2.
- This room is accessed via a changing room.
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Changing Room
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- There is step free access into the changing room.
- The changing room is approximately 4m from the main waiting area.
- The door opens outwards.
- The door is not push pad activated.
- The door(s) is/are single width.
- The door(s) is/are easy to open.
- A member of staff is available to assist with opening the door if required.
- The width of the door is 65cm (2ft 2in).
- The door is locked by a twist lock.
- The dimensions of the changing room are 90cm x 110cm.
- There is not sufficient space for a wheelchair user to manoeuvre within the changing room.
- The type of flooring is vinyl/laminate.
- There is an emergency alarm in the changing room.
- There is a bench seat in the changing room.
- The height of the chair from the floor is 53cm.
- There is not a/are not wall mounted rail(s) in the changing room.
- There is not a/are not dropdown rail(s) in the changing room.
- There is a/are mirror(s) in the changing room.
- There is not a tall mirror, with suitable specifications, for ease of use.
- There is a/are coat hook(s) available.
- There is a/are coat hook(s) in the changing room, 140cm from the floor.
- There is not a locker within the changing room.
- There is not a changing bench.
- There is not a red flashing fire alarm beacon.
- The lighting levels in the changing room are moderate to good.
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Imaging Room
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- There is step free access into the imaging room.
- The changing room is approximately 12m from the reception.
- The changing room is approximately m from the main waiting area.
- The door opens inwards.
- The door is not push pad activated.
- The door(s) is/are single width with an open extension leaf.
- The door(s) may be difficult for some to open.
- A member of staff is available to assist with opening the door if required.
- The width of the door is 148cm.
- There is sufficient space for a wheelchair user to manoeuvre within the imaging room.
- The type of flooring is vinyl/laminate.
- There is a bed / couch.
- The bed / couch is adjustable.
- A mobile hoist is available.
- There is sufficient space next to the bed/couch for a mobile hoist to operate.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the imaging room.
- The lighting levels in the imaging room are adjustable.
- There is a door leading from the changing room directly into the x-ray room.
This door opens away from you (push) and is 50cm wide.
Imaging Room (X-Ray Room 5)
- This section describes the CT Room(s), located at the rear of X-ray.
- There is / are 1 CT Room(s) available.
- The name / number of the room surveyed was; X-Ray Room 5.
- This room is not accessed via a changing room.
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Imaging Room
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- There is step free access into the imaging room.
- The changing room is approximately 45m from the main waiting area.
- The door opens inwards.
- The door is not push pad activated.
- The door(s) is/are double width.
- The door(s) has/have a closer and maybe difficult for some to open.
- A member of staff is available to assist with opening the door if required.
- The width of the door is 158cm.
- There is sufficient space for a wheelchair user to manoeuvre within the imaging room.
- The type of flooring is vinyl/laminate.
- There is a bed / couch.
- The bed / couch is adjustable.
- A mobile hoist is available.
- There is sufficient space next to the bed/couch for a mobile hoist to operate.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the imaging room.
- The lighting levels in the imaging room are adjustable.
Accessible Changing Room (Changing Room 3)
- There are accessible changing rooms available.
- The accessible changing room is located off the main corridor.
- The facility is 18m (19yd 2ft) from the main waiting area.
- The door opens outwards.
- The door is not push pad activated.
- The width of the door is 86cm (2ft 10in).
- The door is locked by a sliding bolt.
- The dimensions of the accessible changing room are 132cm x 120cm (4ft 4in x 3ft 11in).
- Wall mounted rails are available.
- There is not a sink.
- There is an emergency alarm in the cubicle.
- The emergency alarm is fully functional.
- There is not a locker within the accessible changing room.
- There is a changing bench.
- The facility changing bench is free standing.
- The facility changing bench height is fixed.
- The length of the bench is 130cm (4ft 3in).
Standard Changing Cubicle / Room (Changing Room 6)
- The changing cubicle/room is located near to x-ray room 1.
- The changing cubicle/room is 45m from the waiting room/area.
- There is step-free access to the changing cubicle/room.
- The door(s) open(s) away from you (push).
- The door(s) for the room is/are not push pad activated.
- The door(s) is/are single width.
- The door(s) is/are easy to open.
- The width of the door opening is 77cm.
- The type of flooring in the room is vinyl/laminate.
- There is not sufficient space for a wheelchair user to manoeuvre within the cubicle/room.
- There is a bench seating in the cubicle/room.
- There is a/are coat hook(s) available.
- There is a/are coat hook(s) 165cm from the floor.
- There is not an emergency alarm in the changing cubicle/room.
- The lighting levels are moderate to good.
Toilet with Adaptations
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is located near the main waiting room.
- This accessible toilet is approximately 5m from the department entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial signage on or near the toilet door.
- The contrast between the external door and wall is high.
- The door opens outwards.
- The door is easy to open.
- The door is locked by a lever twist.
- The width of the accessible toilet opening is 88cm.
- The contrast between the internal door and wall is high.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is high.
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Toilet Features
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- The dimensions of the accessible toilet are 190cm x 200cm.
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The height of the light switch/pull cord is 100cm from floor level.
- The lighting levels are moderate to good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 140cm.
- The transfer space is obstructed by a sanitary bin.
- There is a flush on the transfer side.
- There is not a spatula type lever flush.
- There is a lever flush.
- There is a dropdown rail on the transfer side.
- The visual contrast between the dropdown rail(s) and wall is low.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on the right.
- There is not a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is low.
- The contrast between the walls and floor is high.
- There is an emergency alarm.
- The emergency alarm is fully functional.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are sanitary, nappy/incontinence items bin and general waste (with lid) disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 150cm from the floor.
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Additional Fixtures
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- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- The toilet has a backrest.
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- The toilet seat colour contrast is low.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 115cm (3ft 9in).
- The contrast between the toilet roll holder and the wall is high.
- There is a wash basin.
- The wash basin and tap(s) cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is low.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 106cm.
- There is a towel dispenser.
- The towel dispenser can be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 108cm (3ft 7in).
- The contrast between the towel dispenser and the wall is high.
- There is not a hand dryer.
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Baby Changing Facilities
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- Baby changing facilities are located within the accessible toilet.
- There is a flip down baby change table available.
- The height of the baby change table is 86cm.
Standard Toilet(s)
- Standard toilet facilities are available.
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Toilet Facilities
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- The female and male toilets are located near the main waiting area.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 5m from the waiting area.
- There is pictorial signage on or near the toilet door.
- The visual contrast between the external toilet door(s) and wall(s) is high.
- The colour contrast between the internal toilet door(s) and wall(s) is high.
- The colour contrast between the walls and floor is high.
- Toilet seats do not have a high visual contrast.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 84cm.
- The wash basin(s) tap type is lever.
- There is a wall fixed soap dispenser.
- The wall fixed soap dispenser is located above the sinks.
- Lighting levels are moderate to good.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- Main Building link (new tab) - click here.
- Car Parking link (new tab) - click here.
