Access Guide
Evacuation and Fire Safety Provisions
- Please note: If booking a space where level access is required, please first contact UCL’s Fire Safety team for building-specific evacuation and safety information at [email protected] / Telephone Number: (0)20 7679 7234.
- View Fire Safety and Personal Emergency Evacuation Plans (opens new tab) .
Access To
- The IOE Café is located on level 3 of the Institute of Education, on the right after the entrance off Bedford Way.
- View information on Institute of Education, Bedford Way 20 (opens new tab) .
- The most accessible route has step-free level access and shiny flooring.
- There is written text signage on or near the entrance.
- There is step-free level access into the IOE Café.
- The width of the opening is 158cm.
Opening Times
- Monday 08:30 - 17:00.
- Tuesday 08:30 - 17:00.
- Wednesday 08:30 - 17:00.
- Thursday 08:30 - 17:00.
- Friday 08:30 - 17:00.
- Saturday Closed.
- Sunday Closed.
Eating and Drinking
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Service
View
- This area has a counter where food and drink can be ordered, staff who can provide assistance with ordering, colleagues who can provide assistance with ordering and designated seating.
- Full table service is available on request only.
- Menus are wall-mounted and online.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws, takeaway cups and takeaway cutlery.
- There is a portable hearing assistance system on request.
- The hearing assistance system was tested and working at the time of the survey.
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Order and Payment
View
- The service counter was surveyed.
- The counter is located on the left after the entrance to the café.
- There is step-free level access to the counter.
- The height of the counter is 116cm.
- There is a lowered section at the counter.
- The height of the lowered section is 85cm.
- The counter has patterned/distracting backgrounds.
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Seating Area
View
- There is step-free level access throughout the seating area.
- There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor visual contrast varies between low and high.
- Seating available in this area includes: chairs without armrests and sofas.
- Furniture available in this area includes: tables and high tables.
- Some chairs are fixed.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There is no (or very little) background noise in this area.
- Lighting levels vary due to the use of large glazed walls.