Access Guide
Evacuation and Fire Safety Provisions
- Please note: If booking a space where level access is required, please first contact UCL’s Fire Safety team for building-specific evacuation and safety information at [email protected] / Telephone Number: (0)20 7679 7234.
- View Fire Safety and Personal Emergency Evacuation Plans (opens new tab) .
Access To
- Marshgate Café is located on the left after the main entrance to Marshgate.
- View information on Marshgate (opens new tab) .
- The most accessible route has step-free level access and shiny flooring.
- There is no signage on or near the entrance.
- There is step-free level access into the Marshgate Café.
- There are double manual doors which are permanently held open.
- The width of the opening is 164cm.
- The doors have a low visual contrast.
Opening Times
- Monday 09:00 - 18:00.
- Tuesday 09:00 - 18:00.
- Wednesday 09:00 - 18:00.
- Thursday 09:00 - 18:00.
- Friday 09:00 - 18:00.
- Saturday Closed.
- Sunday Closed.
Toilet and Changing Facilities
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Toilet Facilities
View
- There is 1 toilet with adaptations.
- The toilet with adaptations is located to the rear of the café, on the right.
- The toilet with adaptations has a right hand transfer space.
- Ambulant toilet facilities are located to the rear of the café, on the right.
- The gender inclusive step-free toilet facilities are located to the rear of the café, on the right.
Eating and Drinking (Marshgate Café)
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Service
View
- This area has a counter where food and drink can be ordered, staff who can provide assistance with ordering, colleagues who can provide assistance with ordering and designated seating.
- Full table service is available on an online app.
- Menus are wall-mounted, digital, online, displayed on the counter and available on a mobile phone app.
- The following dietary requirements can be catered for: gluten free, dairy free, vegetarian and vegan.
- The following are available: takeaway cups and takeaway cutlery.
- There is a clearly signed portable hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
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Order and Payment
View
- The counter is located on the left after the entrance to the café.
- There is step-free level access to the counter.
- The height of the counter is 91cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds.
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Seating Area
View
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs without armrests and sofas.
- Furniture available in this area includes: tables and picnic tables.
- Some chairs and tables are fixed.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There is no (or very little) background noise in this area.
- Lighting levels vary due to the use of large glazed walls.
Toilet with Adaptations (Right Hand Transfer)
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Location and Access
View
- The toilet surveyed is located to the rear of the café, on the right.
- The distance from the entrance to the café is 32m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is tactile, pictorial and written text signage on or near the door.
- The door opens both ways and has a high visual contrast.
- The width of the door opening is 91cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door .
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Dimensions and Features
View
- The dimensions of the cubicle are 275cm (width) x 227cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet.
- The lateral transfer space is 206cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 49cm from the floor.
- The toilet seat has a high visual contrast.
- There is not a wall mounted toilet roll holder.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 74cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 111cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a high visual contrast.
- The towel dispenser is 115cm from the floor.
- There is a wall mounted hand dryer.
- The hand dryer has a medium visual contrast.
- The hand dryer is 104cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a full length mirror.
- There is an unobstructed shelf.
- The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
- The cubicle has no disposal facilities.
- There are multiple coat hooks.
- The coat hooks are 108cm and 143cm from the floor.
- The walls and floor visual contrast varies between low and high.
- Lighting levels were even at the time of the survey, with unshaded light sources.