Access Guide

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Getting To (Basil Samuel Outpatients)

The most accessible route from Queen Square parking has a steep ramp or slope and a dropped kerb.
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Access to Basil Samuel Outpatients is via the Albany Wing main entrance.
There is not a drop-off point at this entrance.
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Basil Samuel Outpatients is located on the ground floor of the Chandler Wing.
Basil Samuel Outpatients is approximately 57m from the Albany Wing main entrance.
Enter the hospital via the Albany Wing main entrance and proceed straight ahead past reception.
Turn right, then left.
Continue straight through the double doors and go down the ramp to the right.
Turn left and continue down the ramp.
Turn right through the double doors and Basil Samuel Outpatients is located on the left.
Internally the most accessible route has a slight ramp or slope and doors permanently held open.
Some flooring along the route is shiny and patterned.
There are resting areas along the route.
Wayfinding signage is provided.
Signage is clearly visible with high contrasting colours.
The following toilet facilities are available along the route; standard toilets.
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Drop-off Point View
- There is not a designated drop-off point available.
On-street Parking View
- On-street designated Blue Badge parking and standard parking is available.
- The on-street designated Blue Badge parking bays are located on Queen Square.
- The Blue Badge bays are clearly marked and signposted.

Toilet Facilities View
- There is 1 toilet with adaptations.
- The toilet with adaptations is located along the department corridor and on the left.
- The toilet with adaptations was out of order during the time of the survey.

The reception is located ahead and to the left as you enter Basil Samuel Outpatients.
The distance from the Basil Samuel Outpatients entrance is 5m.
There is step-free level access to reception.
The height of the reception desk is 110cm.
There is a lowered section at the desk.
The height of the lowered section is 76cm.
The reception has glazed screens.
There is a fixed hearing assistance system which is not clearly signed.
The hearing assistance system was tested, however it was not working at the time of the survey.
The height of the touchscreen display ranges from 90cm to 98cm from the floor.
The touchscreen has the following accessibility aids: high contrast.
There is no (or very little) background noise in this area.
Some flooring is shiny.
Lighting levels were uneven at the time of the survey, with pools of light and shade.
There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
There is space for an assistance dog to rest in the seating area.
Seating available in this area includes: chairs with armrests.
Furniture available in this area includes: tables and desks.

Location and Access View
- The seating is located along the department corridor.
- The most accessible route has step-free level access and doors permanently held open.
Seating Area View
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Some flooring is shiny.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- Furniture available in this area includes: coffee tables.
- There is no (or very little) background noise in this area.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.

There are 10+ consultation/medical rooms available.
The room surveyed was; Consulting Room 3.
The room is located along the corridor in the Blood Tests section.
The most accessible route to the room has step-free level access and doors permanently held open.
There is written text and numbered signage on or near the door.
There is step-free level access into the room.
There is a single manual door with a high visual contrast.
The door opens inwards.
The door is easy to open.
The width of the opening is 85cm.
There is step-free level access throughout the room.
There is room for a wheelchair user to manoeuvre (150cm x 150cm).
There is space for an assistance dog to rest.
Some flooring is shiny.
The walls and floor have a high visual contrast.
The treatment table is free standing and height adjustable.
The length of the treatment table is 190cm.
Seating available in the room includes: chairs with armrests.
Furniture available in the room includes: desks.
The furniture is fixed.
There is not a hearing assistance system.
There is no (or very little) background noise in this room.
Lighting levels were uneven at the time of the survey, with pools of light and shade.