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Bernard Sunley Ward

National Hospital for Neurology and Neurosurgery, Queen Square, London, WC1N 3BG

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Access Guide

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Parking (Queen Square)

  • Drop-off Point View
    • There is not a designated drop-off point available.
  • On-street Parking View
    • On-street designated Blue Badge parking and standard parking is available.
    • The on-street designated Blue Badge parking bays are located on Queen Square.
    • The Blue Badge bays are clearly marked and signposted.

Getting To (Bernard Sunley Ward)

  • Bernard Sunley Ward is/are located on the third floor of the Chandler Wing.
  • Access to Bernard Sunley Ward is via the main hospital entrance.
  • When entering the main hospital entrance pass reception and turn right. Continue ahead and then turn left following the signs for Chandler Wing. Continue ahead towards the Chandler Wing. There are toilets in this corridor. At the end of the corridor, go through two sets of doors then turn right down the ramp. At the bottom, turn left and follow a further ramp down to the Chandler Wing lifts ahead. Take the lift to the third floor. The ward is located to the left as you exit the lift.
  • There is ramped/sloped access to Bernard Sunley Ward.
  • Bernard Sunley Ward is approximately 10m from the lift.
  • There is a/are manual, heavy, double door(s) between the main hospital entrance and the department/service.
  • Wayfinding signage is provided.
  • There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

Entrance (Main Entrance - Albany Wing)

  • This entrance is located at the front of the building.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a steep gradient.
  • The ramp is between 75cm and 150cm wide with handrails on both sides.
  • The ramp bypasses the steps.
  • There are 4 steps with handrails on both sides.
  • The handrails are easy to grip.
  • The handrails do not cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The step markings are not clearly visible.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 15cm.
  • The depth of the steps is between 30cm and 45cm.
  • There is an intercom at a height of 106cm.
  • There is an assistance button, at a height of 75cm.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 153cm.
  • The doors have a high visual contrast.
  • There is step-free level access as you enter.

Lift (Chandler Wing)

  • The lift surveyed is located in the Chandler Wing.
  • The distance from the Albany Wing main entrance is 48m.
  • The most accessible route to the lift has a slight ramp or slope, a steep ramp or slope and doors permanently held open.
  • The lower ground, ground, first, second, third and fourth floor are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 128cm.
  • The internal dimensions of the lift are 140cm (width) x 255cm (depth).
  • The internal lift control buttons have tactile markings and a high visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a hearing assistance alarm system, a visual floor indicator, an audible announcer and a list of floor services/facilities.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • There are other lifts available at this location which are of a similar size.

Opening Times (Visiting Hours)

  • Monday 14:00 - 20:00.
  • Tuesday 14:00 - 20:00.
  • Wednesday 14:00 - 20:00.
  • Thursday 14:00 - 20:00.
  • Friday 14:00 - 20:00.
  • Saturday 14:00 - 20:00.
  • Sunday 14:00 - 20:00.

Ward

  • Ward Information View
    • This is a/an stroke ward.
    • This is a shared ward.
    • There is/are 4 bay(s) available.
    • There is/are 3 side room(s) available.
    • There is/are 28 bed(s) on this ward in total.
  • Ward Access View
    • There is a/are door(s) leading into the ward.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 192cm (6ft 4in).
    • There is an intercom.
    • The height of the intercom is 130cm (4ft 3in).
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 105cm (3ft 5in).
    • There is a door release button when exiting.
    • The height of the door release button is 112cm (3ft 8in).
    • There is level access throughout the ward.
    • There is no clear signage on the ward.
    • The type of flooring is vinyl/laminate.
    • The lighting levels are adjustable.
  • Reception/Nurses' Station View
    • The height of the Nurses' Station desk is 109cm.
    • There is not a lowered section.
    • There is not a hearing assistance system available at the desk.
  • Relatives' Room View
    • There is not a relatives' room for the ward.
  • Example Side Room View
    • There are multiple side rooms available with accessible ensuites.
    • The side room surveyed does not have an accessible ensuite.
    • The width of the door opening into the side room is over 75cm.
    • The side room surveyed does not have a ceiling track hoist.
    • There is sufficient space next to the bed for a mobile hoist to operate.
    • There is room for a wheelchair user to manoeuvre around the bed.
    • Bedside storage is available.
    • The visual contrast between the walls and the floor in the side room is high.
    • The lighting levels in the side room are adjustable.
  • Ward Features and Patient Facilities View
    • A hearing assistance system is not available on the ward.
    • The ward does not play background music.
    • There is a chair with armrests on both sides.
    • A mobile hoist is available on the ward.
  • Visitor Facilities View
    • There are no accessible toilet facilities on the ward for visitors.
    • Accessible toilet facilities for visitors are located on the ground floor of the Chandler Wing.
    • There are no standard toilet facilities on the ward for visitors.
    • Standard toilet facilities for visitors are located on the ground floor of the Chandler Wing.

Room / Area (Patients' Day Room)

  • There is / are 1 room(s) / area(s) available.
  • The name / number of the room / area surveyed was; Patients' Day Room.
  • There is level access to the room / area.
  • There is a/are door(s) into the room / area.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 77cm (2ft 6in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is not a bed / couch.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not height adjustable.
  • There are some chairs with armrests available.
  • No tables are permanently fixed.
  • The room / area does not have background music playing.
  • There is not a flashing fire alarm beacon within the room / area.
  • Lighting levels are medium.

Washroom

  • Washroom Details View
    • The washroom surveyed has a wheel in shower, a toilet and a wash basin.
    • There is/are 4 washroom(s) of this type in the ward.
    • The washroom surveyed is located off bay 1.
    • The washroom surveyed is approximately 15m from the ward entrance.
    • There is step free access to the washroom surveyed once inside the ward.
    • This washroom is interchangeable between male and female.
    • There is pictorial and written or text signage on or near the washroom door.
    • The washroom door(s) open(s) outwards.
    • The door(s) is/are locked by a twist lock.
    • The door(s) is/are light to open.
    • The width of the door opening is 88cm (2ft 11in).
    • The dimensions of the washroom are 460cm x 220cm (15ft 1in x 7ft 3in).
    • The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
    • There is an emergency pull cord alarm.
    • The emergency pull cord alarm is within reach and fully functional.
    • There is not a flashing fire alarm beacon within the washroom.
    • There is a/are coat hook(s) 163cm from the floor.
    • There is a mirror.
    • There is a tall mirror, with suitable specifications, for ease of use.
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The height of the wash basin is 72cm.
    • As you face the wash basin the wall-mounted grab rails are on both sides.
    • The tap type is lever. It is a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 100cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The height of the towel dispenser is 100cm.
    • There is not a hand dryer.
    • Disposal facilities are available.
    • The washroom has a non-slip floor.
  • Toilet Details View
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet has a wall which can act as a back rest.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on both sides.
    • The lateral transfer space on the left is 120cm.
    • The lateral transfer space on the right is 220cm.
    • There is a flush on the transfer side.
    • There are dropdown rails on both sides of the toilet.
    • There are no wall-mounted grab rails for the toilet.
    • There is not a toilet roll holder.
    • There is not a colostomy changing shelf for standing users next to the toilet.
  • Shower Details View
    • There is a wheel in shower.
    • The shower head is height adjustable.
    • The shower control type is twist/turn.
    • There is a flip-down/tip-up seat for the shower.
    • The height of the flip-down/tip-up or fixed seat is 55cm (1ft 10in).
    • There are wall-mounted grab rails available.
  • Colour Contrast and Lighting View
    • The colour contrast between the external washroom door and wall is high.
    • The visual contrast between the internal washroom door and wall is high.
    • The visual contrast between the dropdown rail(s) and wall is high.
    • The toilet seat colour contrast is high.
    • The visual contrast between the shower wall-mounted grab rails and wall is high.
    • The visual contrast between the washroom floor and walls is high.
    • Lighting levels are bright.
  • Comments View
    • Photographs 4-5 and 6-7 show two of the other washrooms.

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Access to Standard Shared Toilet(s) View
    • The shared toilets that were surveyed are located off bay 1.
    • The shared toilet(s) is/are approximately 15m (16yd 1ft) from the ward entrance.
    • Inside the venue, there is level access to the shared toilet(s).
    • There is pictorial and written text signage on or near the toilet door.
    • An ambulant toilet with wall mounted grab rails is available.
    • There are vertical and horizontal grab rails on the left hand side only.
    • The tap type is lever.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.
  • Comments View
    • There are similar toilets in the other bays.

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