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Clinical Neuropsychology and Autonomics

National Hospital for Neurology and Neurosurgery, Queen Square, London, WC1N 3BG

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Access Guide

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Getting To (Clinical Neuropsychology and Autonomics)

  • The most accessible route from the Queen Square parking has a steep ramp or slope and a dropped kerb.
  • View further information about parking at the hospital (opens new tab).
  • Access to The Neuropsychology and Autonomic Unit is via the Albany Wing main entrance.
  • There is not a drop-off point at this entrance.
  • View further information about entrances (opens new tab).
  • Clinical Neuropsychology and Autonomics is located on the second floor of the Queen Mary Wing.
  • Clinical Neuropsychology and Autonomics is approximately 3m from the Queen Mary Wing lift.
  • Enter the hospital via the Albany Wing main entrance and proceed straight ahead past the reception.
  • Turn right, then left, through the double doors.
  • Go down the ramp to the right.
  • At the bottom of the first section of ramp, turn right into the Queen Mary Wing, then follow the corridor round to the left and through a single door to the lifts.
  • Take a lift to the second floor.
  • Clinical Neuropsychology and Autonomics is located to the right as you exit the lift.
  • Internally the most accessible route has a lift, a steep ramp or slope and doors permanently held open.
  • Some flooring along the route is shiny and patterned.
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The following toilet facilities are available along the route; standard toilets.
  • View information about accessible toilet facilities in public areas (opens new tab).
  • View more information on getting to and around the hospital (opens new tab).

Parking (Queen Square)

  • Drop-off Point View
    • There is not a designated drop-off point available.
  • On-street Parking View
    • On-street designated Blue Badge parking and standard parking is available.
    • The on-street designated Blue Badge parking bays are located on Queen Square.
    • The Blue Badge bays are clearly marked and signposted.

Entrance (Main Entrance - Albany Wing)

  • This entrance is located at the front of the building.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a steep gradient.
  • The ramp is between 75cm and 150cm wide with handrails on both sides.
  • The ramp bypasses the steps.
  • There are 4 steps with handrails on both sides.
  • The handrails are easy to grip.
  • The handrails do not cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The step markings are not clearly visible.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 15cm.
  • The depth of the steps is between 30cm and 45cm.
  • There is an intercom at a height of 106cm.
  • There is an assistance button, at a height of 75cm.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 153cm.
  • The doors have a high visual contrast.
  • There is step-free level access as you enter.

Lift (Queen Mary Wing)

  • The lift surveyed is located in the Queen Mary Wing.
  • The distance from the Albany Wing main entrance is 45m.
  • The most accessible route to the lift has a steep ramp or slope and doors permanently held open.
  • The lower ground to seventh floor are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift does not have a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 66cm.
  • The internal dimensions of the lift are 116cm (width) x 80cm (depth).
  • The internal lift control buttons have tactile markings and a high visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system, a visual floor indicator, an audible announcer and a list of floor services/facilities.
  • Lighting levels were low at the time of the survey.

Entrance (Clinical Neuropsychology and Autonomics)

  • This entrance is located on the second floor of the Queen Mary Wing.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There are double manual doors at this entrance.
  • The doors open towards you.
  • The doors require effort to open.
  • The width of the opening is 115cm.
  • The doors have a high visual contrast.

Department / Service (Clinical Neuropsychology and Autonomics)

  • Location and Access View
    • Clinical Neuropsychology and Autonomics is located on the second floor of the Queen Mary Wing.
    • There is written text signage on or near the door.
    • There is step-free level access into this area.
    • There is an intercom at a height of 135cm.
    • The height of the hand sanitiser is 103cm.
    • There are double manual doors with a high visual contrast.
    • One of the doors was locked at the time of the survey.
    • The locked door can be opened on request.
    • The doors open towards you.
    • The doors require effort to open.
    • The width of the opening is 69cm.
    • There is a push pad or push button to exit at a height of 109cm.
  • Getting Around View
    • There is step-free level access throughout.
    • Access throughout may include manual doors, doors permanently held open and narrow walkways.
    • Some flooring is shiny.
    • The walls and floor have a high visual contrast.
    • There is no (or very little) background noise in this area.
    • Wayfinding signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Facilities and Services View
    • There are 10+ consultation/medical rooms available.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • There is not a hearing assistance system.
    • The following facilities are available for patients: a toilet with adaptations and a standard toilet.

Toilet and Changing Facilities (Clinical Neuropsychology and Autonomics)

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located along the department corridor, on the left.
    • The toilet with adaptations has a right hand transfer space.
    • The female step-free standard toilet facilities are located along the department corridor, on the left.

Reception (Clinical Neuropsychology and Autonomics)

  • The reception is located at the rear of the department, to the right.
  • The distance from the Clinical Neuropsychology and Autonomics entrance is 20m.
  • The most accessible route to reception has doors permanently held open and narrow walkways.
  • There is step-free level access to reception.
  • The height of the reception desk is 71cm.
  • The reception has windows and glazed screens.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Seating Area (Corridor Waiting Area)

  • Location and Access View
    • The waiting area is located along the corridor.
    • The most accessible route has step-free level access and doors permanently held open.
    • There is step-free level access into this area.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a high visual contrast.
    • Some flooring is shiny.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • There is no (or very little) background noise in this area.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Consultation / Medical Room (Autonomic Investigation)

  • There are 4 consultation/medical rooms available.
  • The room surveyed was; Rooms 1-3.
  • The room is located to the right as you enter Clinical Neuropsychology and Autonomics.
  • The most accessible route to the room has step-free level access.
  • There is written text and numbered signage on or near the door.
  • There is step-free level access into the room.
  • The height of the hand sanitiser is 136cm.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The door requires effort to open.
  • The width of the opening is 88cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a medium visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 180cm.
  • Seating available in the room includes: chairs without armrests.
  • Furniture available in the room includes: desks.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels vary due to the use of large glazed walls.

Consultation / Medical Room (Clinical Neuropsychologist)

  • There are 10 consultation/medical rooms available.
  • The room surveyed was; Room 6.
  • The room is located along the department corridor, to the left.
  • The most accessible route to the room has step-free level access and doors permanently held open.
  • There is written text and numbered signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The door requires effort to open.
  • The width of the opening is 80cm.
  • There is step-free level access throughout the room.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests and chairs without armrests.
  • Furniture available in the room includes: tables and desks.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Toilet with Adaptations (Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located along the department corridor, to the left.
    • The distance from the Clinical Neuropsychology and Autonomics entrance is 8m.
    • The most accessible route to the toilet has step-free level access and narrow walkways.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens inwards and has a high visual contrast.
    • The door requires effort to open.
    • The width of the door opening is 89cm.
    • The door has a sliding bolt lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 169cm (width) x 313cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 86cm (from the side of the toilet pan).
    • There is a lever flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low visual contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a low visual contrast.
    • The toilet seat is 44cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 86cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 75cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rail is on the right as you face the wash basin.
    • The wash basin grab rail has a low visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 110cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a low visual contrast.
    • The towel dispenser is 94cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin and a pedal bin.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels vary due to the use of large glazed walls.