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Queen Square Imaging Centre

National Hospital for Neurology and Neurosurgery, Queen Square, London, WC1N 3BG

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Access Guide

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Getting To (Queen Square Imaging Centre)

Parking (Queen Square)

  • Drop-off Point View
    • There is not a designated drop-off point available.
  • On-street Parking View
    • On-street designated Blue Badge parking and standard parking is available.
    • The on-street designated Blue Badge parking bays are located on Queen Square.
    • The Blue Badge bays are clearly marked and signposted.

Entrance (Queen Square Imaging Centre)

  • This entrance is located to the rear of 8-11 Queen Square - Sir Charles Symonds House.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a steep gradient.
  • There is an intercom at a height of 129cm.
  • There is a single manual door at this entrance.
  • The door opens towards you.
  • The width of the opening is 100cm.
  • There is a small lip on the threshold of the opening.
  • The door has a medium visual contrast.
  • There is a push pad or push button to exit at a height of 133cm.
  • There is step-free access via ramp as you enter.
  • The ramp has a steep gradient.
  • The ramp is over 150cm wide with a handrail on the right going down.

Department / Service (Queen Square Imaging Centre)

  • Getting Around View
    • There is step-free level access throughout.
    • Access throughout may include manual doors and doors permanently held open.
    • The flooring is shiny.
    • The walls and floor have a high visual contrast.
    • There is no (or very little) background noise in this area.
    • Wayfinding signage is not provided.
    • Some signage is clearly visible with high contrasting colours.
    • Lighting levels vary due to the size of the space.
  • Facilities and Services View
    • There are 2 consultation/medical rooms available.
    • Seating available in this area includes: chairs with armrests.
    • Furniture available in this area includes: coffee tables.
    • There is a clearly signed fixed hearing assistance system.
    • The hearing assistance system was tested and working at the time of the survey.
    • The following facilities are available for patients: a toilet with adaptations.

Reception (Queen Square Imaging Centre)

  • The reception is located ahead from Queen Square Imaging Centre entrance.
  • The distance from the Queen Square Imaging Centre entrance is 17m.
  • The most accessible route to reception has doors permanently held open.
  • There is step-free level access to reception.
  • The height of the reception desk is 114cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 76cm.
  • The reception has a television.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is no (or very little) background noise in this area.
  • The flooring is shiny.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests.
  • Furniture available in this area includes: coffee tables.

Imaging Room (CT Scan)

  • The room surveyed was; CT Scan.
  • The room is located to the left from the Queen Square Imaging Centre entrance.
  • The most accessible route to the room has step-free level access and manual doors.
  • Imaging Room View
    • There is no signage on or near the door.
    • There is step-free level access into the room.
    • There is a single manual door with a high visual contrast.
    • The door has a locked extension leaf.
    • The locked extension leaf can be opened on request.
    • The door opens inwards.
    • The width of the opening is 82cm.
    • There is step-free level access throughout the room.
    • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The flooring is shiny.
    • The walls and floor have a high visual contrast.
    • The treatment table is wall mounted and height adjustable.
    • The length of the treatment table is 230cm.
    • There is not a hearing assistance system.
    • There is no (or very little) background noise in this room.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • Lighting levels are adjustable.

Imaging Room (MRI)

  • The room surveyed was; MRI.
  • The room is located to the left from the Queen Square Imaging Centre entrance.
  • The most accessible route to the room has step-free level access and manual doors.
  • Imaging Room View
    • There is no signage on or near the door.
    • There is step-free level access into the room.
    • There is a single manual door with a high visual contrast.
    • The door opens outwards.
    • The width of the opening is 120cm.
    • There is step-free level access throughout the room.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The flooring is shiny.
    • The walls and floor have a high visual contrast.
    • The treatment table is wall mounted and height adjustable.
    • There is not a hearing assistance system.
    • There is no (or very little) background noise in this room.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • Lighting levels are adjustable.

Standard Changing Room (Queen Square Imaging Centre)

  • The changing room surveyed is located to the left from the Queen Square Imaging Centre entrance.
  • The distance from the Queen Square Imaging Centre entrance is 22m.
  • The most accessible route to the changing room has step-free level access and manual doors.
  • There is step-free level access into the changing room.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 82cm.
  • Internally the door has a high visual contrast.
  • Facilities in the changing room include: a chair/stool.
  • Additional features include: a full length mirror, coat hooks and an emergency alarm.
  • The changing room has a pedal bin.
  • The walls and floor have a high visual contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Toilet with Adaptations (Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located ahead from the Queen Square Imaging Centre entrance.
    • The distance from the Queen Square Imaging Centre entrance is 16m.
    • The most accessible route to the toilet has step-free level access and doors permanently held open.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens inwards and has a high visual contrast.
    • The width of the door opening is 85cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 150cm (width) x 300cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 75cm (from the side of the toilet pan).
    • There is a push button flush on the wall above the cistern.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 82cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 71cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 105cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a high visual contrast.
    • The towel dispenser is 140cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a full length mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin and a pedal bin.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.