You are on Getting To The Hospital (Southampton General Hospital). Skip to the next section.

Getting To The Hospital (Southampton General Hospital)

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• By Road View
  • Southampton General Hospital is located on Tremona Road to the north west of the city.
    The postcode to use for the Sat-Nav is SO16 6YD.
    From the west of the city, Southampton General Hospital can be accessed via several routes from the M271.
    From the north of the city there are several routes from the M27. From the north east the A33 offers the best route towards the hospital.
  • There are 3 car parks on site which are used by Southampton General Hospital and Princess Anne Hospital.
    The car parks are called the Blue Car Park, the Orange Car Park and the Yellow Car Park.
    The Yellow Car Park is an underground car park located at the Princess Anne Hospital, but is used as an overflow car park for Southampton General.
    The Orange Car Park is to the front of the building facing the main hospital entrance.
    The Orange Car Park is on 2 levels with the lower level having the accessible parking Blue Badge bays.
    The upper level also contains the emergency helicopter landing pad.
    The Blue Car Park is to the rear of the hospital and has a large number of Blue Badge bays, but has a steep slope leading from the car park to the hospital entrances.
    The Yellow car park is an underground car park on Levels B and C of the Princess Anne Hospital with Blue Badge bays located on Level C.
    There are also 21 parent and child bays on Level C of the Yellow Car Park.
    Charges apply to all users of these car parks.
• By Bus View
  • Several local bus routes serve the hospital sites. They are the Xelabus X11, Bluestar 7, Bluestar 17, City Red Three (First Bus), Unilink U6H.
    The bus stop is located on Tremona Road opposite the Main Hospital entrance.
  • There is not an onsite bus stop.
• By Train View
  • The closest station is Southampton Central which is approximately 2.3 miles from the hospital. You can catch the Bluestar 17 and City Red Three buses from the station. Both continue to Southampton General Hospital and Princess Anne Hospital.
    There are also several taxi services which run from the station.
• Useful Links View
  • Google Map of Southampton Generals location.
  • To view the web page described above click here (opens in new tab).
  • Bluestar Bus web site link.
  • To view the web page described above click here (opens in new tab).
  • Route from Southampton Central Train Station to the hospital.
  • To view the web page described above click here (opens in new tab).
  • First Group Bus web link.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance (Southampton General Hospital). Skip to the next section.

Getting Help and Assistance (Southampton General Hospital)

• There is a Patient Advice and Liaison Service (PALS) at the hospital.
• The Patient Advice and Liaison Service (PALS) is located on Level C of the Centre Block.
• The telephone number for the Patient Advice and Liaison Service (PALS) is 023 8120 6325.
• The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
• There are volunteers available for help and assistance at the hospital.
• Volunteers can be found in the main entrance area.
• There is an assistance dog toilet or toileting area on the hospital site.
• The assistance dog toilet or toileting area is located on the green areas around the hospital site.
• Water bowls for assistance dogs are available on request.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• A mobility scooter charging point is not available at the hospital.
• Mobility aids are available to help patients move around and include; wheelchairs.
• To obtain mobility aids please contact the main hospital reception.
• There is a Changing Places facility at this hospital which is located on Level C of the Centre Block, in the main hospital corridor.

You are on Hospital Parking (West Wing Entrance). Skip to the next section.

Hospital Parking (West Wing Entrance)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located opposite the West Wing entrance.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 4 designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 330cm x 440cm (10ft 10in x 14ft 5in).
  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is a designated drop-off point.
  • The drop-off point is located to the left as you face the West Wing entrance.
  • There is a dropped kerb from the drop-off point.
  • The dropped kerb does not have tactile paving.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are not provided.
  • Payment signs are located at the payment machines in the car park.
  • Payment signs do make it clear if parking charges apply to Blue Badge holders.
  • Parking is not free for Blue Badge holders.
  • Payment machines are located at the side of the car park.
  • There is not a payment machine at a convenient height for wheelchair users.
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The hospital entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 24m (26yd 9in) from the West Wing entrance.

You are on Getting To (Therapies). Skip to the next section.

Getting To (Therapies)

• Therapies is/are located on Level B of the West Wing.
• Access to Therapies is via the West Wing entrance.
• Enter via the West Wing entrance, go forward, turn right and Therapies will be located directly ahead.
• There is step free access to Therapies.
• Therapies is approximately 14m from the West Wing entrance.
• Wayfinding signage is provided.
• Dementia friendly signage is not provided.
• There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
• There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

You are on Outside Access (West Wing Entrance). Skip to the next section.

Outside Access (West Wing Entrance)

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• Entrance Details View
  • This information is for the entrance located on the west side of the hospital.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is an intercom.
  • The height of the intercom is 130cm (4ft 3in).
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 100cm (3ft 3in).
  • There is not a door release button when exiting.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is/are double width.
  • The width of the door opening is 158cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically (towards you).
  • The door(s) is/are double width.
  • The width of the door opening is 160cm.
• Ramp/Slope Details View
  • The ramp/slope is located leading up to the entrance, from either side.
  • The ramp/slope gradient is steep.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
• Comments View
  • There is a separate door to the left of the first set of automatic doors that open automatically by sliding.
  • The opening width of this door is 170cm.
  • There is another separate door, to the left of the second set of automatic doors, that is permanently held open.
  • The opening width of these doors is 105cm.

You are on Opening Times (Adults Therapies). Skip to the next section.

Opening Times (Adults Therapies)

• Monday 07:30 - 17:30.
• Tuesday 07:30 - 17:30.
• Wednesday 07:30 - 17:30.
• Thursday 07:30 - 17:30.
• Friday 07:30 - 17:00.
• Saturday Closed.
• Sunday Closed.

You are on Reception (Therapies Reception). Skip to the next section.

Reception (Therapies Reception)

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• Reception View
  • The reception point is located on Level B of the West Wing.
  • The reception point is approximately 8m (8yd 2ft) from the West Wing entrance.
  • Clear signage for the reception area/desk is not visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is low (76cm or lower) .
  • There is sufficient space to write or sign documents on the counter.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is not a hearing assistance system.
  • There is a touch screen.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
• Reception Waiting Area View
  • There is not a waiting area close to the reception point.

You are on Department / Service (Therapies). Skip to the next section.

Department / Service (Therapies)

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• Department / Service Access View
  • The Therapies Department is located on Level B of the West Wing.
  • There is a/are door(s) leading into the department/service.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 166cm .
  • There is not a hand sanitiser.
  • There is not a door release button when exiting.
  • There is level access throughout the department/service.
  • There is clear signage on the department/service.
  • The type of flooring is vinyl/laminate.
  • There is flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
  • The department/service does not play background music.
  • The lighting levels are medium.
• Department / Service Facilities View
  • This department/service has; consultation rooms, sub waiting areas, standard toilet facilities, treatment rooms and a main reception.
  • There are 5 consultation/treatment rooms in this department/service.
  • A hearing assistance system is not available in the department/service.
  • A mobile hoist is available on the department/service.
  • There are not accessible toilet facilities within the department/service.
  • Accessible toilet facilities are located along Level B of the main hospital corridor.
  • There are standard toilet facilities within this department/service.

You are on Waiting Room / Area (Adult Waiting Area). Skip to the next section.

Waiting Room / Area (Adult Waiting Area)

• There is a waiting room / area.
• There is level access into the waiting room / area.
• There is not a/are not door(s) into the waiting room / area.
• The type of flooring is vinyl/laminate.
• There is a space for a wheelchair user to wait within the seating area.
• No chairs are permanently fixed.
• Some chairs with armrests are available.
• No tables are permanently fixed.
• Announcements are in person.
• The waiting room / area does not have background music playing.
• There is a flashing fire alarm beacon within the waiting room / area.
• There is not a television.
• Vending machines are not available.
• A water dispenser is available.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are medium.

You are on Consultation / Treatment Room (Treatment Room). Skip to the next section.

Consultation / Treatment Room (Treatment Room)

• The name / number of the room surveyed was; Treatment Room.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are double width but one door is locked.
• The door(s) is/are heavy.
• The width of the door opening is 85cm (2ft 9in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist is available.
• The hoist is electric.
• A sling is available.
• The sling is attached by hook.
• There is sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not adjustable.
• There are some chairs with armrests available.
• Some tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is a flashing fire alarm beacon within the room.
• Lighting levels are bright.

You are on Consultation / Treatment Room (Small Gymnasium). Skip to the next section.

Consultation / Treatment Room (Small Gymnasium)

• The name / number of the room surveyed was; Small Gymnasium.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) towards you (pull).
• The door(s) is/are double width but one door is locked.
• The door(s) is/are heavy.
• The width of the door opening is 85cm (2ft 9in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist is available.
• The hoist is electric.
• A sling is available.
• The sling is attached by hook.
• There is sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not adjustable.
• There are some chairs with armrests available.
• Some tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is a flashing fire alarm beacon within the room.
• Lighting levels are bright.

You are on Consultation / Treatment Room (Large Gymnasium). Skip to the next section.

Consultation / Treatment Room (Large Gymnasium)

• The name / number of the room surveyed was; Large Gymnasium.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) towards you (pull).
• The door(s) is/are double width but one door is locked.
• The door(s) is/are heavy.
• The width of the door opening is 84cm (2ft 9in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist is available.
• The hoist is electric.
• A sling is available.
• The sling is attached by hook.
• There is sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not adjustable.
• There are some chairs with armrests available.
• Some tables are permanently fixed.
• There is not a hearing assistance system.
• The room does have background music playing.
• There is a flashing fire alarm beacon within the room.
• Lighting levels are medium.

You are on Room / Area (Therapies Quiet Room). Skip to the next section.

Room / Area (Therapies Quiet Room)

• The name / number of the room / area surveyed was; Quiet Room.
• The room / area is approximately 24m from the Therapies entrance.
• There is level access to the room / area.
• There is a/are door(s) into the room / area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are light.
• The width of the door opening is 86cm (2ft 10in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• A hoist is available.
• The hoist is electric.
• A sling is available.
• The sling is attached by hook.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are no chairs with armrests available.
• No tables are permanently fixed.
• The room / area does not have background music playing.
• There is a flashing fire alarm beacon within the room / area.
• Lighting levels are bright.

You are on Standard Toilet(s) (Therapies Standard Toilets). Skip to the next section.

Standard Toilet(s) (Therapies Standard Toilets)

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• Toilet Facilities View
  • The shared toilet is located along the main Therapies corridor.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 10m from the Therapies entrance.
  • There is pictorial and written text signage on or near the toilet door.
  • The colour contrast between the external toilet door(s) and wall(s) is poor.
  • An ambulant toilet cubicle is available.
  • There is a/are horizontal wall mounted rail(s) on the right as you face the toilet.
  • The ambulant toilet does not have vertical wall mounted grab rails.
  • The height of the wash basin(s) is 78cm.
  • The wash basin(s) tap type is twist/turn.
  • Lighting levels are low to moderate.
• Baby Changing Facilities View
  • Baby change facilities are available in the toilet that was surveyed.
  • There is a flip down baby change table available.
  • The height of the baby change table is 95cm.

You are on Standard Changing Cubicle / Room (Male Changing Room). Skip to the next section.

Standard Changing Cubicle / Room (Male Changing Room)

• The changing cubicle/room is located along the main therapies corridor.
• The changing cubicle/room is 5m from the waiting room/area.
• There is step-free access to the changing cubicle/room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) has a closer and maybe difficult for some to open.
• The width of the door opening is 72cm.
• The type of flooring in the room is vinyl/laminate.
• There is not sufficient space for a wheelchair user to manoeuvre within the cubicle/room.
• There is a mixture of chairs with and without armrests.
• There are 7 separate cubicles within this changing room that vary in size.
  All the cubicles have a privacy curtain.
• There is a/are coat hook(s) available.
• There is a/are coat hook(s) 164cm from the floor.
• There is a functional emergency alarm, but the pull cord is out of reach (10cm+ from the floor).
• The lighting levels are varied.
• There is a standard toilet and shower available in the changing room.
  There is a separate entrance into the changing room that is identical to the one surveyed.

You are on Standard Toilet(s) (Male Changing Room). Skip to the next section.

Standard Toilet(s) (Male Changing Room)

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• Toilet Facilities View
  • The male toilet is located in the male changing room.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 5m from the male changing room entrance.
  • There is no signage on or near the toilet door.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • An ambulant toilet cubicle is available.
  • There is a/are horizontal wall mounted rail(s) on the right as you face the toilet.
  • The ambulant toilet does not have vertical wall mounted grab rails.
  • The height of the wash basin(s) is 83cm.
  • The wash basin(s) tap type is twist/turn.
  • Lighting levels are low to moderate.

You are on Washroom (Male Changing Room). Skip to the next section.

Washroom (Male Changing Room)

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• Washroom Details View
  • The washroom surveyed has a shower and a wash basin.
  • There is/are 1 washroom(s) of this type in the department.
  • The washroom surveyed is located within the male changing room.
  • The washroom surveyed is approximately 8m from the male changing room entrance.
  • There is step free access to the washroom surveyed once inside the department.
  • This washroom is male.
  • There is no additional signage on or near the washroom door.
  • The width of the door opening is 88cm (2ft 11in).
  • The dimensions of the washroom are 205cm x 149cm (6ft 9in x 4ft 11in).
  • The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm is tied up and out of reach (higher than 10cm (4") from floor).
  • There is not a flashing fire alarm beacon within the washroom.
  • There is a/are coat hook(s) 165cm from the floor.
  • There is not a mirror.
  • There is a wash basin.
  • The height of the wash basin is 83cm.
  • There are no wall-mounted grab rails for the wash basin.
  • The tap type is twist/turn. It is not a mixer tap.
  • There is a soap dispenser.
  • The height of the soap dispenser is 104cm.
  • There is a towel dispenser.
  • The height of the towel dispenser is 130cm.
  • There is not a hand dryer.
  • Disposal facilities are not available.
  • The washroom has a non-slip floor.
• Shower Details View
  • The height of the shower head is 200cm (6ft 7in).
  • There is not a wheel in shower.
  • The shower does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The shower head height is fixed.
  • The shower control type is twist/turn.
  • A shower chair is available.
  • There are wall-mounted grab rails available for the shower.
  • The shower cubicle is accessed via a medium step.
• Bath Details View
  • There is not a bath.
• Colour Contrast and Lighting View
  • The colour contrast between the shower wall-mounted grab rails and wall is fair.
  • The colour contrast between the washroom floor and walls is fair.
  • Lighting levels are low.

You are on Standard Changing Cubicle / Room (Female Changing Room). Skip to the next section.

Standard Changing Cubicle / Room (Female Changing Room)

• The changing cubicle/room is located along the main therapies corridor.
• The changing cubicle/room is 1m from the waiting room/area.
• There is step-free access to the changing cubicle/room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) has a closer and maybe difficult for some to open.
• The width of the door opening is 74cm.
• The type of flooring in the room is vinyl/laminate.
• There is not sufficient space for a wheelchair user to manoeuvre within the cubicle/room.
• There is a mixture of chairs with and without armrests.
• There are 6 separate cubicles within this changing room that vary in size.
  All of the cubicles have a privacy curtain.
• There is a/are coat hook(s) available.
• There is a/are coat hook(s) 164cm from the floor.
• There is a functional emergency alarm, but the pull cord is out of reach (10cm+ from the floor).
• The lighting levels are good.
• There are standard toilets and showers available within this changing room.
  There is a separate entrance into the changing room that is identical to the one surveyed.

You are on Standard Toilet(s) (Female Changing Room). Skip to the next section.

Standard Toilet(s) (Female Changing Room)

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• Toilet Facilities View
  • The female toilet is located within the female changing room.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 1m from the female changing room entrance.
  • There is no signage on or near the toilet door.
  • The colour contrast between the external toilet door(s) and wall(s) is fair.
  • An ambulant toilet cubicle is available.
  • There is a/are horizontal wall mounted rail(s) on the left as you face the toilet.
  • The ambulant toilet does not have vertical wall mounted grab rails.
  • The height of the wash basin(s) is 84cm.
  • The wash basin(s) tap type is twist/turn.
  • Lighting levels are low to moderate.

You are on Washroom (Female Changing Room). Skip to the next section.

Washroom (Female Changing Room)

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• Washroom Details View
  • The washroom surveyed has a wheel in shower.
  • There is/are 1 washroom(s) of this type in the department.
  • The washroom surveyed is located within the female changing room.
  • The washroom surveyed is approximately 6m from the female changing room entrance.
  • There is step free access to the washroom surveyed once inside the department.
  • This washroom is female.
  • There is no additional signage on or near the washroom door.
  • The width of the door opening is 86cm (2ft 10in).
  • The dimensions of the washroom are 200cm x 149cm (6ft 7in x 4ft 11in).
  • The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
  • There is not a flashing fire alarm beacon within the washroom.
  • There is not a coat hook in the washroom.
  • There is not a mirror.
• Shower Details View
  • There is a wheel in shower.
  • The shower does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The shower head is height adjustable.
  • The shower control type is twist/turn.
  • A shower chair is available.
  • There are not wall-mounted grab rails available for the shower.
• Bath Details View
  • There is not a bath.
• Colour Contrast and Lighting View
  • The colour contrast between the washroom floor and walls is good.
  • Lighting levels are low.
• Comments View
  • There are two showers available within the washroom that are separated by a curtain.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Centre Block - Southampton General Hospital link (new tab) - click here.
• West Wing - Southampton General Hospital link (new tab) - click here.
• Hydrotherapy link (new tab) - click here.