Access Guide
Getting To (Adult Physiotherapy)
- Adult Physiotherapy is located on level 0 of the Balmoral Building.
- Adult Physiotherapy is approximately 17m from the Balmoral Building Havelock Street West Entrance.
- The Route from the accessible parking on Havelock Street is via a crossing point with dropped kerb, before crossing a service road which leads to a path to the Balmoral Building Havelock Street West entrance.
- View further information about parking at the hospital (opens new tab)
- Access to Adult Physiotherapy is via the Balmoral Building Havelock Street West Entrance.
- Enter via the Balmoral Building Havelock Street West entrance and proceed ahead to the end of the corridor.
Turn right and the Adult Physiotherapy department is located ahead on the left. - View further information about entrances (opens new tab)
- There is step free access to Adult Physiotherapy.
- Some flooring is shiny .
- There are not resting areas along the route.
- Wayfinding signage is provided.
- Dementia friendly signage is not provided.
- The following toilet facilities are available along the route; accessible toilet (with right hand transfer) and standard toilets.
- View information about accessible toilet facilities in public areas (opens new tab).
- View information on getting to and around the hospital (opens new tab)
Hospital Parking (Accessible Parking - Havelock Street)
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Parking
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- The hospital does have a dedicated car park.
- The car parking facilities are for Blue Badge holders only.
- The car park is located near the west Havelock Street entrance.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does have a barrier control system.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) markings are faded.
- There is/are 6 designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 214cm x 460cm (7ft x 15ft 1in).
- There is a 120cm hatched zone around the Blue Badge parking bay(s).
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is not a designated drop-off point.
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Paying
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- There are not parking charges for the hospital car park.
- To see the hospital parking charges please click here (opens new tab).
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are level changes with no dropped kerbs.
- The hospital entrance is clearly visible from the car park.
- The nearest designated Blue Badge parking bay is approximately 29m (31yd 2ft) from the Havelock Street West entrance.
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Comments
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- In order to qualify for free parking, Blue Badge holders must register their badge with the car park office in the Windsor building, just before they leave.
Outside Access (Balmoral Building - Havelock Street West Entrance)
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Entrance Details
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- This information is for the entrance located on the west side of the site.
- The entrance area/door is not clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- There is a hand sanitiser.
- The height of the hand sanitiser is 117cm (3ft 10in) .
- There is not a door release button when exiting.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 175cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 178cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
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Ramp/Slope Details
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- The ramp/slope is located in front of the entrance.
- The ramp/slope gradient is slight.
Opening Times (Adult Physiotherapy)
- Monday 08:30 - 16:30.
- Tuesday 08:30 - 16:30.
- Wednesday 08:30 - 16:30.
- Thursday 08:30 - 16:30.
- Friday 08:30 - 16:30.
- Saturday Closed.
- Sunday Closed.
Department / Service (Adult Physiotherapy)
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Department / Service Access
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- Adult Physiotherapy is located on level 0 of the Balmoral Building.
- There is a/are door(s) leading into the department/service.
- The door(s) open(s) automatically (away from you).
- The automatic door(s) is/are push pad activated.
- The door(s) is/are double width.
- The width of the door opening is 165cm.
- There is not a hand sanitiser.
- There is a door release button when exiting.
- The height of the door release button is 90cm (2ft 11in).
- There is level access throughout the department/service.
- There is clear signage on the department/service.
- The type of flooring is vinyl/laminate.
- There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
- The department/service does not play background music.
- The lighting levels are moderate to good.
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Department / Service Facilities
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- This department/service has; a main reception, a waiting room/area, consultation rooms and treatment rooms.
- There are 12 consultation/treatment rooms in this department/service.
- A hearing assistance system is not available in the department/service.
- A mobile hoist is not available on the department/service.
- There are not accessible toilet facilities within the department/service.
- Accessible toilet facilities are located on level 0 corridor of the Balmoral Building.
- There are not standard toilet facilities within this department/service.
- Standard toilet facilities are located on level 0 corridor of the Balmoral Building.
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Comments
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- There are 3 separate consultation rooms and 2 bays which have 9 beds/couches.
Reception (Adult Physiotherapy)
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Reception
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- The reception point is located beyond the department entrance doors and to the left.
- The reception point is approximately 2m (2yd 7in) from the Adult Physiotherapy entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are moderate to good.
- The height of the reception counter is high (110cm+).
- There is sufficient space to write or sign documents on the counter.
- There is a low section of the counter (76cm or below) available.
- There is sufficient space to write or sign documents on the low section of the counter.
- The counter is staffed.
- There is not a bell to attract attention.
- There is not a hearing assistance system.
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Reception Waiting Area
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- There is a waiting area close to the reception point.
- Access to the waiting area is unobstructed.
- The type of flooring is vinyl/laminate.
- There is sufficient space for a wheelchair user to use the waiting area.
- There is a mixture of seating with and without armrests.
- All tables are permanently fixed.
- The waiting room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the waiting room / area.
- There is not a television.
- Vending machines are not available.
- A water dispenser is not available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are moderate to good.
Entrance (Adult Consultation Corridor)
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Entrance Details
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- This information is for the entrance located within the reception and waiting area.
- The entrance area/door is not clearly signed with the name of the service/department.
- There is step free access at this entrance.
- There is not a hand sanitiser.
- There is not a door release button when exiting.
- The height of the door release button is 115cm (3ft 9in).
- The main door(s) open(s) away from you (push).
- The door(s) is/are double width but one door is locked.
- The door(s) may be difficult to open.
- The width of the door opening is 87cm.
Consultation / Treatment Room (Bays)
- There is / are 12 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Bays.
- There is level access to the consultation / treatment room.
- There is not a/are not door(s) into the consultation / treatment room.
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- A hoist is not available.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- There are some chairs with armrests available.
- No tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are moderate to good.
Consultation / Treatment Room (Consultation Room 1)
- There is / are 12 consultation / treatment room(s) available.
- The name / number of the room surveyed was; 1.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) both ways.
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 90cm (2ft 11in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- A hoist is not available.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- All chairs have armrests available.
- No tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are moderate to good.
Consultation / Treatment Room (Adult Therapy Gym)
- There is / are 1 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Adult Therapy Gym.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 152cm (4ft 12in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- A hoist is not available.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- There are some chairs with armrests available.
- All tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are moderate to good.
