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Balmoral X-Ray

Leicester Royal Infirmary, Infirmary Square, Leicester, Leicestershire, LE1 5WW

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Access Guide

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Getting To (Balmoral X-Ray)

Hospital Parking (Accessible Parking - Havelock Street)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car parking facilities are for Blue Badge holders only.
    • The car park is located near the west Havelock Street entrance.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) markings are faded.
    • There is/are 6 designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 214cm x 460cm (7ft x 15ft 1in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are level changes with no dropped kerbs.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 29m (31yd 2ft) from the Havelock Street West entrance.
  • Comments View
    • In order to qualify for free parking, Blue Badge holders must register their badge with the car park office in the Windsor building, just before they leave.

Outside Access (Balmoral Building - Havelock Street Entrance)

  • Entrance Details View
    • This information is for the entrance located on the west side of the site, opposite the Estates Department.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • There are bollards outside this entrance.
    • The minimum width between the bollards/wall is 163cm.
    • The bollard(s) does/do not have a high visual contrast to prevent them being hazardous to visually impaired people.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 116cm (3ft 10in).
    • There is not a door release button when exiting.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 159cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • Ramp/Slope Details View
    • The ramp/slope is located immediately in front of the entrance.
    • The ramp/slope gradient is slight.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.

Lift (Balmoral Building - Main Wide Lifts)

  • There is a lift for public use.
  • The lift is located along the main Balmoral Building corridor.
  • Signs indicating the location of this lift are not clearly visible from the entrance.
  • The lift is approximately 28m (30yd 1ft) from the Havelock Street entrance.
  • The lift is a standard lift.
  • Staff do not need to be notified for use of the lift.
  • The floors which are accessible by this lift are 0, 1, 2, 3, 4, 5 and 6.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The visual contrast between the external lift controls and the control plate is high.
  • The visual contrast between the external lift control plate and the wall is high.
  • The clear door width is 130cm (4ft 3in).
  • The dimensions of the lift are 147cm x 260cm (4ft 10in x 8ft 6in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing assistance system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is good.

Opening Times (Balmoral X-Ray)

  • Monday 08:30 - 12:00.
  • Monday 14:00 - 17:00.
  • Tuesday 14:00 - 17:00.
  • Tuesday 08:30 - 12:00.
  • Wednesday 08:30 - 12:00.
  • Wednesday 14:00 - 17:00.
  • Thursday 14:00 - 17:00.
  • Thursday 08:30 - 12:00.
  • Friday 08:30 - 12:00.
  • Friday 14:00 - 17:00.
  • Saturday Closed.
  • Sunday Closed.

Entrance (Shared Entrance to Balmoral X-Ray, CT Scan and Ultrasound)

  • Entrance Details View
    • This information is for the entrance located on level 1 of the Balmoral Building.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There is not a hand sanitiser.
    • There is not a door release button when exiting.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 150cm.

Department / Service (Balmoral X-Ray)

  • Department / Service Access View
    • Balmoral X-Ray is located on level 1 of the Balmoral Building.
    • There is level access throughout the department/service.
    • There is clear signage on the department/service.
    • The type of flooring is vinyl/laminate.
    • There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
    • The department/service does not play background music.
    • The lighting levels are moderate to good.
  • Department / Service Facilities View
    • This department/service has; a main reception, a waiting room/area, consultation rooms and ambulant toilet facilities for everyone.
    • There are 3 consultation/treatment rooms in this department/service.
    • A hearing assistance system is available.
    • A mobile hoist is not available on the department/service.
    • There are not accessible toilet facilities within the department/service.
    • Accessible toilet facilities are located on the level 1 corridor.
    • There are standard toilet facilities within this department/service.

Reception (Shared Reception for Balmoral X-Ray and CT Scan)

  • Reception View
    • The reception point is located beyond the entrance doors and to the right.
    • The reception point is approximately 6m (6yd 1ft) from the department entrance doors.
    • The reception area/desk is clearly visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are moderate to good.
    • The height of the reception counter is medium height (77cm - 109cm).
    • There is not sufficient space to write or sign documents on the counter.
    • There is a low section of the counter (76cm or below) available.
    • There is not sufficient space to write or sign documents on the low section of the counter.
    • The counter is staffed.
    • There is not a bell to attract attention.
    • There is a hearing assistance system.
    • The type of system is a fixed loop.
    • The hearing assistance system is not signed.
    • Staff are not trained to use the hearing assistance system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 05/07/2023.
    • The hearing assistance system was not working at the time of testing.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • The type of flooring is vinyl/laminate.
    • There is sufficient space for a wheelchair user to use the waiting area.
    • There is a mixture of seating with and without armrests.
    • The waiting room / area does not have background music playing.
    • There is not a red flashing fire alarm beacon within the waiting room / area.
    • There is not a television.
    • Vending machines are not available.
    • A water dispenser is not available.
    • There is not a play area or toys/books for a child to play with.
    • There is space for an assistance dog to rest within the seating area.
    • Lighting levels are moderate to good.

Imaging Room (Plain Film)

  • This section describes the imaging Room(s), located off the reception waiting area.
  • There is / are 3 imaging Room(s) available.
  • The name / number of the room surveyed was; X-Ray 1.
  • This room is not accessed via a changing room.
  • Imaging Room View
    • There is step free access into the imaging room.
    • The imaging room is approximately 7m from the reception.
    • The imaging room is approximately 5m from the main waiting area.
    • The door opens inwards.
    • The door(s) is/are single width.
    • The door(s) may be difficult for some to open.
    • A member of staff is available to assist with opening the door if required.
    • The width of the door is 86cm.
    • There is sufficient space for a wheelchair user to manoeuvre within the imaging room.
    • The type of flooring is vinyl/laminate.
    • There is a bed / couch.
    • The bed / couch is adjustable.
    • There is no hoist available.
    • The room does not have background music playing.
    • There is not a red flashing fire alarm beacon within the imaging room.
    • The lighting levels in the imaging room are moderate to good.
  • Comments View
    • There is an exit button at a height of 134cm.

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The shared toilet is located off the X-Ray waiting area.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 10m from the Balmoral X-Ray Reception.
    • There is pictorial and written text signage on or near the toilet door.
    • The visual contrast between the external toilet door(s) and wall(s) is medium.
    • The colour contrast between the internal toilet door(s) and wall(s) is high.
    • The colour contrast between the walls and floor is high.
    • Toilet seats do not have a high visual contrast.
    • An ambulant toilet cubicle is available.
    • There is a/are horizontal wall mounted rail(s) on the left as you face the toilet.
    • The visual contrast of the horizontal wall mounted grab rail(s) in the ambulant cubicle(s) is high.
    • There are dropdown rails available on both sides of the ambulant toilet(s).
    • The visual contrast of the dropdown rail(s) in the ambulant cubicle(s) is high.
    • The height of the wash basin(s) is 69cm.
    • The wash basin(s) tap type is sensor.
    • There is a wall fixed soap dispenser.
    • The wall fixed soap dispenser is located above the wash basin.
    • Lighting levels are moderate to good.