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Access Guide
Getting To (Cashiers)
- Cashiers is located on level 0 of the Balmoral Building.
- Cashiers is approximately 37m from the Balmoral Building Havelock Street entrance.
- The route from the accessible parking on Havelock Street is via crossing the road to a footpath with a dropped kerb.
Follow the path around the outside of the Balmoral Building Havelock Street West entrance towards the Balmoral Building Havelock Street entrance. - View further information about parking at the hospital (opens new tab)
- Access to Cashiers is via the Balmoral Building Havelock Street Entrance.
- Enter the hospital via the Havelock Street entrance and turn left.
Proceed ahead along the corridor and Cashiers is located on the right. - View further information about entrances (opens new tab)
- There is step free access to Cashiers.
- Some flooring is shiny .
- There are resting areas along the route.
- Wayfinding signage is provided.
- Dementia friendly signage is not provided.
- The following toilet facilities are available along the route; a changing places facility and standard toilets.
- View information about accessible toilet facilities in public areas (opens new tab).
- View information on getting to and around the hospital (opens new tab)
Hospital Parking (Accessible Parking - Havelock Street)
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Parking
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- The hospital does have a dedicated car park.
- The car parking facilities are for Blue Badge holders only.
- The car park is located near the west Havelock Street entrance.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does have a barrier control system.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) markings are faded.
- There is/are 6 designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 214cm x 460cm (7ft x 15ft 1in).
- There is a 120cm hatched zone around the Blue Badge parking bay(s).
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is not a designated drop-off point.
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Paying
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- There are not parking charges for the hospital car park.
- To see the hospital parking charges please click here (opens new tab).
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are level changes with no dropped kerbs.
- The hospital entrance is clearly visible from the car park.
- The nearest designated Blue Badge parking bay is approximately 29m (31yd 2ft) from the Havelock Street West entrance.
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Comments
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- In order to qualify for free parking, Blue Badge holders must register their badge with the car park office in the Windsor building, just before they leave.
Outside Access (Balmoral Building - Havelock Street Entrance)
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Entrance Details
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- This information is for the entrance located on the west side of the site, opposite the Estates Department.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- There are bollards outside this entrance.
- The minimum width between the bollards/wall is 163cm.
- The bollard(s) does/do not have a high visual contrast to prevent them being hazardous to visually impaired people.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is a hand sanitiser.
- The height of the hand sanitiser is 116cm (3ft 10in).
- There is not a door release button when exiting.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 159cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
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Ramp/Slope Details
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- The ramp/slope is located immediately in front of the entrance.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is not a/are not handrail(s) at the ramp.
Opening Times (Cashiers)
- Monday 09:00 - 16:00.
- Tuesday 09:00 - 16:00.
- Wednesday 09:00 - 16:00.
- Thursday 09:00 - 16:00.
- Friday 09:00 - 16:00.
- Saturday Closed.
- Sunday Closed.
Counter (Cashier)
- The cashier counter is located on level 0 of the Balmoral Building.
- The counter is approximately 333m (364yd 6in) from the Havelock Street entrance.
- Clear signage for the counter is not visible from the entrance.
- There is step free access to the counter.
- There is a clear unobstructed route to the counter.
- There are windows, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
- The counter is not placed in front of a background which is patterned.
- The lighting levels at the counter are moderate to good.
- The height of the counter is medium height (77cm - 109cm).
- There is sufficient space to write or sign documents on the counter.
- There is not a low section of the counter (76cm or below) available.
- The counter is staffed.
- There is a bell to attract attention.
- The bell is at a suitable height for a wheelchair user.
- There is not a hearing assistance system.
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Comments
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- There is also a moveable card machine.