You are on Getting To (DVT Clinic). Skip to the next section.

Getting To (DVT Clinic)

• The DVT Clinic is located on level 1 of the Balmoral Building.
• The DVT Clinic is approximately 56m from the level 1 lift.
• The route from the accessible parking on Havelock Street is via crossing the road to a footpath with a dropped kerb.
  Follow the path around the outside of the Balmoral Building Havelock Street West entrance towards the Balmoral Building Havelock Street entrance.
• View further information about parking at the hospital (opens new tab)
• Access to the DVT Clinic is via the Balmoral Building - Havelock Street entrance.
• Enter via the Balmoral Building Havelock Street entrance and proceed ahead down the corridor.
  Turn right towards the lifts.
  Take the lift to level 1.
  Exit the lift, turn left and then turn right down the main corridor.
  Proceed ahead veering slightly to the left, continue on and then veer slightly to the right.
  Continue ahead and the shared entrance to the DVT Clinic is located on the left.
• View further information about entrances (opens new tab)
• There is step free access, via lift, to the DVT Clinic.
• Some flooring is shiny .
• There are resting areas along the route.
• Wayfinding signage is provided.
• Dementia friendly signage is not provided.
• The following toilet facilities are available along the route; standard toilets.
• View information about accessible toilet facilities in public areas (opens new tab).
• View information on getting to and around the hospital (opens new tab)

You are on Hospital Parking (Accessible Parking - Havelock Street). Skip to the next section.

Hospital Parking (Accessible Parking - Havelock Street)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car parking facilities are for Blue Badge holders only.
  • The car park is located near the west Havelock Street entrance.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) markings are faded.
  • There is/are 6 designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 214cm x 460cm (7ft x 15ft 1in).
  • There is a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is not a designated drop-off point.
• Paying View
  • There are not parking charges for the hospital car park.
  • To see the hospital parking charges please click here (opens new tab).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are level changes with no dropped kerbs.
  • The hospital entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 29m (31yd 2ft) from the Havelock Street West entrance.
• Comments View
  • In order to qualify for free parking, Blue Badge holders must register their badge with the car park office in the Windsor building, just before they leave.

You are on Outside Access (Balmoral Building - Havelock Street Entrance). Skip to the next section.

Outside Access (Balmoral Building - Havelock Street Entrance)

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• Entrance Details View
  • This information is for the entrance located on the west side of the site, opposite the Estates Department.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • There are bollards outside this entrance.
  • The minimum width between the bollards/wall is 163cm.
  • The bollard(s) does/do not have a high colour contrast to prevent them being hazardous to visually impaired people.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 116cm (3ft 10in).
  • There is not a door release button when exiting.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 159cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
• Ramp/Slope Details View
  • The ramp/slope is located immediately in front of the entrance.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.

You are on Lift (Balmoral Building - Main Wide Lifts). Skip to the next section.

Lift (Balmoral Building - Main Wide Lifts)

• There is a lift for public use.
• The lift is located along the main Balmoral Building corridor.
• Signs indicating the location of this lift are not clearly visible from the entrance.
• The lift is approximately 28m (30yd 1ft) from the Havelock Street entrance.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The floors which are accessible by this lift are 0, 1, 2, 3, 4, 5 and 6.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is high.
• The colour contrast between the external lift control plate and the wall is high.
• The clear door width is 130cm (4ft 3in).
• The dimensions of the lift are 147cm x 260cm (4ft 10in x 8ft 6in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing assistance system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is good.

You are on Entrance (GPAU, DVT Clinic and TIA Clinic). Skip to the next section.

Entrance (GPAU, DVT Clinic and TIA Clinic)

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• Entrance Details View
  • This information is for the entrance located on level 1 of the Balmoral Building.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • There is not a hand sanitiser.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 149cm.
• Comments View
  • The doors are open between 07:30 and 23:59. After this, access would be for inpatients accompanied by a member of staff.

You are on Opening Times (DVT Clinic). Skip to the next section.

Opening Times (DVT Clinic)

• Monday 08:00 - 18:00.
• Tuesday 08:00 - 18:00.
• Wednesday 08:00 - 18:00.
• Thursday 08:00 - 18:00.
• Friday 08:00 - 18:00.
• Saturday Closed.
• Sunday Closed.

You are on Department / Service (DVT Clinic). Skip to the next section.

Department / Service (DVT Clinic)

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• Department / Service Access View
  • DVT Clinic is located on level 1 of the Balmoral Building.
  • There is level access throughout the department/service.
  • There is clear signage on the department/service.
  • The type of flooring is vinyl/laminate.
  • There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring in the department/service which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • The department/service does play background music.
  • The lighting levels are moderate to good.
• Department / Service Facilities View
  • This department/service has; a main reception, a waiting room/area, consultation rooms, accessible toilet facilities for everyone and standard toilet facilities.
  • There are 3 consultation/treatment rooms in this department/service.
  • A hearing assistance system is not available in the department/service.
  • A mobile hoist is not available on the department/service.
  • There are accessible toilet facilities within the department/service.
  • There are standard toilet facilities within this department/service.

You are on Reception (DVT Clinic and TIA Clinic). Skip to the next section.

Reception (DVT Clinic and TIA Clinic)

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• Reception View
  • The reception point is located at the rear of the department.
  • The reception point is approximately 70m (76yd 1ft) from the GPAU, TIA Clinic and DVT Clinic entrance.
  • Clear signage for the reception area/desk is not visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are moderate to good.
  • The height of the reception counter is high (110cm+).
  • There is not sufficient space to write or sign documents on the counter.
  • There is a low section of the counter (76cm or below) available.
  • There is not sufficient space to write or sign documents on the low section of the counter.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is not a hearing assistance system.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is vinyl/laminate.
  • There is sufficient space for a wheelchair user to use the waiting area.
  • There is bench seating and single seats with armrests.
  • All tables are permanently fixed.
  • The waiting room / area does have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is a television.
  • Subtitles are available.
  • Vending machines are not available.
  • A water dispenser is available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are moderate to good.

You are on Consultation / Treatment Room (DVT Scanner Room). Skip to the next section.

Consultation / Treatment Room (DVT Scanner Room)

• There is / are 3 consultation / treatment room(s) available.
• The name / number of the room surveyed was; DVT Scanner Rom.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) is/are easy to open.
• The width of the door opening is 87cm (2ft 10in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist is not available.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are some chairs with armrests available.
• Some tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are moderate to good.

You are on Consultation / Treatment Room (Consultation Room 2). Skip to the next section.

Consultation / Treatment Room (Consultation Room 2)

• There is / are 3 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Consultation Room 2.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are easy to open.
• The width of the door opening is 84cm (2ft 9in).
• The type of flooring is vinyl/laminate.
• There is not room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• A hoist is not available.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are some chairs with armrests available.
• Some tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are moderate to good.

You are on Toilet with Adaptations (Right Hand Transfer - Shared by GPAU, DVT Clinic and TIA Clinic). Skip to the next section.

Toilet with Adaptations (Right Hand Transfer - Shared by GPAU, DVT Clinic and TIA Clinic)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located within the GPAU waiting area.
  • This accessible toilet is approximately 16m from the GPAU, DVT Clinic and TIA Clinic entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial, written text and dementia friendly signage on or near the toilet door.
  • The contrast between the external door and wall is medium.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 88cm (2ft 11in).
  • The contrast between the internal door and wall is high.
  • The door does not have a horizontal grab rail.
• Toilet Features View
  • The dimensions of the accessible toilet are 156cm x 210cm (5ft 1in x 6ft 11in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 88cm.
  • The transfer space is obstructed by a waste disposal bin.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a sensor flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is high.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is high.
  • The contrast between the walls and floor is high.
  • There is an emergency alarm.
  • The emergency alarm is fully functional.
  • There is a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are clinical waste disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is not a mirror.
  • There is not a shelf within the accessible toilet.
  • The toilet has a backrest.
  • There is a lid attached to the toilet seat.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • The toilet seat colour contrast is low.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 115cm (3ft 9in).
  • The contrast between the toilet roll holder and the wall is high.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 72cm (2ft 4in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 111cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer requires hands to be inserted into the top.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 106cm (3ft 6in).
  • The contrast between the hand dryer and the wall is high.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • There is a flip down baby change table available.
  • The height of the baby change table is 80cm.

You are on Standard Toilet(s) (Shared by TIA Clinic, DVT Clinic and GPAU). Skip to the next section.

Standard Toilet(s) (Shared by TIA Clinic, DVT Clinic and GPAU)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The male toilet is located off the TIA Clinic and DVT Clinic waiting area.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 5m from the TIA Clinic and DVT Clinic waiting area.
  • There is pictorial and written text signage on or near the toilet door.
  • The colour contrast between the external toilet door(s) and wall(s) is high.
  • The colour contrast between the internal toilet door(s) and wall(s) is high.
  • The colour contrast between the walls and floor is high.
  • The toilet seats have a high colour contrast.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 81cm.
  • The wash basin(s) tap type is sensor.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser is located above the wash basin.
  • Lighting levels are moderate to good.
• Toilet Facilities 2 View
  • The female toilet is located off the TIA Clinic and DVT Clinic waiting area.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 17m from the TIA Clinic and DVT Clinic waiting area.
  • There is pictorial and written text signage on or near the toilet door.
  • The colour contrast between the external toilet door(s) and wall(s) is high.
  • The colour contrast between the internal toilet door(s) and wall(s) is high.
  • The colour contrast between the walls and floor is high.
  • The toilet seats have a high colour contrast.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 81cm.
  • The wash basin(s) tap type is sensor.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser is located above the wash basin.
  • Lighting levels are moderate to good.