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Minor Illness and Minor Injury Zone

Leicester Royal Infirmary, Infirmary Square, Leicester, Leicestershire, LE1 5WW

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Access Guide

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Getting To (Minor Illness and Minor Injury Zone)

  • The Minor Illness and Minor Injury Zone is located on level 0 of the Balmoral Building.
  • The Minor Illness and Minor Injury Zone is approximately 94m from the Balmoral Building - Havelock Street entrance.
  • The route from the accessible parking on Havelock Street is via crossing the road to a footpath with a dropped kerb.
    Follow the path around the outside of the Balmoral Building Havelock Street West entrance towards the Balmoral Building Havelock Street entrance.
  • View further information about parking at the hospital (opens new tab)
  • Access to the Minor Illness and Minor Injury Zone is via the Balmoral Building - Havelock Street entrance.
  • Enter via the Balmoral Building Havelock Street entrance and proceed ahead down the corridor.
    Go past the lift lobby area and continue ahead to the end.
    Turn left, procced ahead and Minor Illness and Minor Injury Zone is located on the right.
  • View further information about entrances (opens new tab)
  • There is step free access to the Minor Illness and Minor Injury Zone.
  • Some flooring is shiny .
  • There are not resting areas along the route.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • The following toilet facilities are available along the route; standard toilets.
  • View information about accessible toilet facilities in public areas (opens new tab).
  • View information on getting to and around the hospital (opens new tab)

Hospital Parking (Accessible Parking - Havelock Street)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car parking facilities are for Blue Badge holders only.
    • The car park is located near the west Havelock Street entrance.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) markings are faded.
    • There is/are 6 designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 214cm x 460cm (7ft x 15ft 1in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are level changes with no dropped kerbs.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 29m (31yd 2ft) from the Havelock Street West entrance.
  • Comments View
    • In order to qualify for free parking, Blue Badge holders must register their badge with the car park office in the Windsor building, just before they leave.

Outside Access (Balmoral Building - Havelock Street Entrance)

  • Entrance Details View
    • This information is for the entrance located on the west side of the site, opposite the Estates Department.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • There are bollards outside this entrance.
    • The minimum width between the bollards/wall is 163cm.
    • The bollard(s) does/do not have a high visual contrast to prevent them being hazardous to visually impaired people.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 116cm (3ft 10in).
    • There is not a door release button when exiting.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 159cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • Ramp/Slope Details View
    • The ramp/slope is located immediately in front of the entrance.
    • The ramp/slope gradient is slight.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.

Opening Times (Minor Illness and Minor Injury Zone)

  • Monday 08:00 - 23:55.
  • Tuesday 08:00 - 23:55.
  • Wednesday 08:00 - 23:55.
  • Thursday 08:00 - 23:55.
  • Friday 08:00 - 23:55.
  • Saturday 08:00 - 23:55.
  • Sunday 08:00 - 23:55.

Department / Service (Minor Illness and Minor Injury Zone)

  • Department / Service Access View
    • Minor Illness and Minor Injury Zone is located on level 0 of the Balmoral Building.
    • There is a/are door(s) leading into the department/service.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 160cm.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 142cm (4ft 8in).
    • There is not a door release button when exiting.
    • There is level access throughout the department/service.
    • There is no clear signage on the department/service.
    • The type of flooring is vinyl/laminate.
    • There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
    • The department/service does not play background music.
    • The lighting levels are moderate to good.
  • Department / Service Facilities View
    • This department/service has; a main reception, a waiting room/area and consultation rooms.
    • There are 10 consultation/treatment rooms in this department/service.
    • A hearing assistance system is not available in the department/service.
    • A mobile hoist is not available on the department/service.
    • There are not accessible toilet facilities within the department/service.
    • Accessible toilet facilities are located on the level 0 corridor.
    • There are not standard toilet facilities within this department/service.
    • Standard toilet facilities are located on the level 0 corridor.

Reception (Minor Illness and Minor Injury Zone)

  • Reception View
    • The reception point is located ahead and to the right as you enter the department.
    • The reception point is approximately 6m (6yd 1ft) from the Minor Illness and Minor Injury Zone entrance.
    • Clear signage for the reception area/desk is not visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are moderate to good.
    • The height of the reception counter is low (76cm or lower).
    • There is sufficient space to write or sign documents on the counter.
    • The counter is staffed.
    • There is not a bell to attract attention.
    • There is not a hearing assistance system.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • The type of flooring is vinyl/laminate.
    • There is sufficient space for a wheelchair user to use the waiting area.
    • There is a mixture of seating with and without armrests.
    • No tables are permanently fixed.
    • The waiting room / area does not have background music playing.
    • There is not a red flashing fire alarm beacon within the waiting room / area.
    • There is not a television.
    • Vending machines are not available.
    • A water dispenser is not available.
    • There is not a play area or toys/books for a child to play with.
    • There is space for an assistance dog to rest within the seating area.
    • Lighting levels are moderate to good.
  • Comments View
    • There is a table with plastic cups, water and juice which can be used by waiting patients.

Consultation / Treatment Room (Bay 5)

  • There is / are 10 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Bay 5.
  • There is level access to the consultation / treatment room.
  • There is not a/are not door(s) into the consultation / treatment room.
  • The type of flooring is vinyl/laminate.
  • There is not room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A hoist is not available.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not height adjustable.
  • There are some chairs with armrests available.
  • All tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • Lighting levels are moderate to good.