Access Guide
Getting To (Ophthalmology Suite)
- The Ophthalmology Suite is located on level 6 of the Balmoral Building.
- The Ophthalmology Suite is approximately 22m from the Balmoral Building lifts.
- The route from the accessible parking on Havelock Street is via crossing the road to a footpath with a dropped kerb.
Follow the path around the outside of the Balmoral Building Havelock Street West entrance towards the Balmoral Building Havelock Street entrance. - View further information about parking at the hospital (opens new tab)
- Access to the Ophthalmology Suite is via the Balmoral Building - Havelock Street entrance.
- Enter the hospital via the Balmoral Building Havelock Street entrance and proceed ahead down the corridor.
Turn right towards the lifts.
Take a lift to level 6.
Exit the lift and bear right.
The Ophthalmology Suite is located ahead. - View further information about entrances (opens new tab)
- There is step free access, via lift, to the Ophthalmology Suite.
- Some flooring is shiny .
- There are resting areas along the route.
- Wayfinding signage is provided.
- Dementia friendly signage is not provided.
- View information about accessible toilet facilities in public areas (opens new tab).
- View information on getting to and around the hospital (opens new tab)
Hospital Parking (Accessible Parking - Havelock Street)
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Parking
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- The hospital does have a dedicated car park.
- The car parking facilities are for Blue Badge holders only.
- The car park is located near the west Havelock Street entrance.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does have a barrier control system.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) markings are faded.
- There is/are 6 designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 214cm x 460cm (7ft x 15ft 1in).
- There is a 120cm hatched zone around the Blue Badge parking bay(s).
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is not a designated drop-off point.
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Paying
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- There are not parking charges for the hospital car park.
- To see the hospital parking charges please click here (opens new tab).
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are level changes with no dropped kerbs.
- The hospital entrance is clearly visible from the car park.
- The nearest designated Blue Badge parking bay is approximately 29m (31yd 2ft) from the Havelock Street West entrance.
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Comments
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- In order to qualify for free parking, Blue Badge holders must register their badge with the car park office in the Windsor building, just before they leave.
Outside Access (Balmoral Building - Havelock Street Entrance)
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Entrance Details
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- This information is for the entrance located on the west side of the site, opposite the Estates Department.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- There are bollards outside this entrance.
- The minimum width between the bollards/wall is 163cm.
- The bollard(s) does/do not have a high visual contrast to prevent them being hazardous to visually impaired people.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is a hand sanitiser.
- The height of the hand sanitiser is 116cm (3ft 10in).
- There is not a door release button when exiting.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 159cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
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Ramp/Slope Details
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- The ramp/slope is located immediately in front of the entrance.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is not a/are not handrail(s) at the ramp.
Lift (Balmoral Building - Main Wide Lifts)
- There is a lift for public use.
- The lift is located along the main Balmoral Building corridor.
- Signs indicating the location of this lift are not clearly visible from the entrance.
- The lift is approximately 28m (30yd 1ft) from the Havelock Street entrance.
- The lift is a standard lift.
- Staff do not need to be notified for use of the lift.
- The floors which are accessible by this lift are 0, 1, 2, 3, 4, 5 and 6.
- Clear signs indicating the facilities on each floor are provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The visual contrast between the external lift controls and the control plate is high.
- The visual contrast between the external lift control plate and the wall is high.
- The clear door width is 130cm (4ft 3in).
- The dimensions of the lift are 147cm x 260cm (4ft 10in x 8ft 6in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- There is not a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The internal controls for the lift are within 90cm - 120cm from the floor.
- There is not a hearing assistance system.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is good.
Opening Times (Ophthalmology Suite)
- Monday 07:30 - 20:00.
- Tuesday 07:30 - 20:00.
- Wednesday 07:30 - 20:00.
- Thursday 07:30 - 20:00.
- Friday 07:30 - 20:00.
- Saturday 07:30 - 19:00.
- Sunday Closed.
Entrance (Ophthalmology Suite and Ward 19)
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Entrance Details
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- This information is for the entrance located on level 6 of the Balmoral Building.
- The entrance area/door is clearly signed with the name of the service/department.
- There is step free access at this entrance, via lift.
- There is not a hand sanitiser.
- There is not a door release button when exiting.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 150cm.
Department / Service (Ophthalmology Suite)
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Department / Service Access
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- The Ophthalmology Suite is located on level 6 of the Balmoral Building.
- There is level access throughout the department/service.
- There is clear signage on the department/service.
- The type of flooring is vinyl/laminate.
- There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
- The department/service does not play background music.
- The lighting levels are moderate to good.
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Department / Service Facilities
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- This department/service has; a main reception, a waiting room/area, consultation rooms, treatment rooms and ambulant toilet facilities for everyone.
- There are 6 consultation/treatment rooms in this department/service.
- A hearing assistance system is not available in the department/service.
- A mobile hoist is available from another department/service.
- There are not accessible toilet facilities within the department/service.
- Accessible toilet facilities are located on level 1 of the Balmoral Building.
- There are standard toilet facilities within this department/service.
Reception (Ophthalmology Suite)
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Reception
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- The reception point is located to the right of the Ophthalmology Suite entrance.
- The reception point is approximately 2m (2yd 7in) from the Ophthalmology Suite entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are moderate to good.
- The height of the reception counter is low (76cm or lower).
- There is sufficient space to write or sign documents on the counter.
- There is not a low section of the counter (76cm or below) available.
- The counter is staffed.
- There is not a bell to attract attention.
- There is not a hearing assistance system.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
Waiting Room / Area (Ophthalmology Suite)
- There is a waiting room / area.
- The waiting room / area is approximately 13m from the Ophthalmology Suite entrance.
- There is level access into the waiting room / area.
- There is a/are door(s) into the waiting room / area.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width with an open extension leaf.
- The door(s) is/are permanently held open.
- The width of the door opening is 130cm (4ft 3in).
- The type of flooring is vinyl/laminate.
- There is a space for a wheelchair user to wait within the seating area.
- No chairs are permanently fixed.
- Some chairs with armrests are available.
- There is ample room for a wheelchair user to manoeuvre.
- Announcements are in person.
- The waiting room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the waiting room / area.
- There is a television.
- Subtitles are available.
- Vending machines are not available.
- A water dispenser is not available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are moderate to good.
Consultation / Treatment Room (Ophthalmology Suite 1)
- There is / are 6 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Ophthalmology Suite 1.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width with a locked extension leaf.
- The door(s) may be difficult to open.
- The width of the door opening is 84cm (2ft 9in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- There are some chairs with armrests available.
- All tables are permanently fixed.
- There is not a hearing assistance system.
- The room does have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are good.
Consultation / Treatment Room (Ophthalmology Suite 4)
- There is / are 6 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Ophthalmology Suite 4.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width with a locked extension leaf.
- The door(s) may be difficult to open.
- The width of the door opening is 86cm (2ft 10in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- A hoist can be brought in from another department.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- There are no chairs with armrests available.
- Some tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are moderate to good.
Consultation / Treatment Room (Ophthalmology Suite 5)
- There is / are 6 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Ophthalmology Suite 5.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) by sliding.
- The door(s) is/are single width.
- The door(s) is/are permanently held open.
- The width of the door opening is 113cm (3ft 8in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- All chairs have armrests available.
- Some tables are permanently fixed.
- There is not a hearing assistance system.
- The room does have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are good.
Standard Toilet(s)
- Standard toilet facilities are available.
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Toilet Facilities
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- The female and male toilets are located on the Ophthalmology Suite corridor.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 18m from the Ophthalmology Suite entrance.
- There is pictorial and written text signage on or near the toilet door.
- The visual contrast between the external toilet door(s) and wall(s) is high.
- The colour contrast between the internal toilet door(s) and wall(s) is high.
- The colour contrast between the walls and floor is high.
- Some toilet seats have a visual colour contrast.
- An ambulant toilet cubicle is available.
- The ambulant toilet does not have horizontal wall mounted grab rails.
- There are vertical wall mounted rails on both sides of the toilet.
- The visual contrast of the vertical wall mounted grab rails in the ambulant cubicle(s) is high.
- The height of the wash basin(s) is 79cm.
- The wash basin(s) tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The wall fixed soap dispenser is located above the wash basin.
- Lighting levels are good.
