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Student Services Centre

University of Cambridge, Bene’t Street, Cambridge, CB2 3PT

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Access Guide

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Introduction

  • Services / facilities within the building include ; the Disability Resource Centre, Counselling Service, Careers Service, The Office of Student Conduct, Complaints and Appeals, Student Operations & Registry, Education Quality and Policy Office, Cambridge Centre for Teaching and Learning, Cambridge Trust and Cambridge Admissions Offices.

Getting Here

Useful Information

Building Parking

  • The building does have its own dedicated parking.
  • Building Car Park View
    • The car park can be used by Blue Badge holders.
    • There are no parking charges that apply on the day.
    • The car park is located at the front of the building, accessed off Bene't Street.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • Designated Blue Badge parking bays are available.
    • There is/are 2 designated parking bay(s) within the car park.
    • The Blue Badge bay(s) is/are clearly marked.
    • The dimensions of the designated parking bay(s) are 370cm x 600cm (12ft 2in x 19ft 8in).
    • The dimensions of the designated bays do not vary in size.
    • Parking spaces for Blue Badge holders do need to be booked in advance.
    • The nearest designated bay is 20m (21yd 2ft) from the main entrance.
    • The route from the car park to the building is accessible to a wheelchair user.
    • The car park surface is block paving.
  • Site/Campus Car Parks View
    • There is a site/campus car park for staff, students and visitors within approximately 200m.
    • The name of the car park is the David Attenborough Building Car Park.
    • The car park is located on the far side of this building from Bene't Street, in the centre of the New Museums Site.
  • Public Car Parks View
    • There is a car park for public use within 200m (approx).
    • The name of the car park is Grand Arcade Car Park.
    • The car park is located on the opposite side of Corn Exchange Street from the New Museums Site.
  • Drop Off Point View
    • There is not a designated drop off point.
  • Comments View
    • Vehicle access to this car park from Bene't Street is via a gate that is opened by reception (photograph 3).
    • There is an intercom, 107cm high, to contact reception, however it is on the right hand side as you enter (not on the driver's side). It also has a kerb in front of it as shown in photograph 4.
    • Visiting Blue Badge holders using this car park are advised to contact the building by phone upon arrival to gain access.

Site/Campus Car Park (David Attenborough Building)

  • Car Park View
    • The nearest building(s) to this car park is/are the David Attenborough Building, Student Services Centre, Austin Building.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park surface is tarmac.
    • Designated Blue Badge parking bays are available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 5 designated Blue Badge parking bay(s) within this car park.
    • The dimensions of the designated parking bay(s) are 300cm x 600cm (9ft 10in x 19ft 8in).
    • The dimensions of the designated bays do vary in size.
  • Charges and Restrictions View
    • This car park can be used by permit holders.
    • There are no parking charges that apply on the day.
    • Signs are not provided to give information on parking charges/restrictions.
  • Drop Off Point View
    • There is not a designated drop off point in this car park.
  • Car Park Access View
    • There is sloped access to the car park from the David Attenborough Building.
    • This car park is not clearly signposted from the David Attenborough Building.
    • The nearest designated bay is 3m (3yd 10in) from the David Attenborough Building front entrance lift.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • There is step free access at this entrance.
    • There is a bell/buzzer.
    • There is an intercom.
    • The height of the intercom is 107cm (3ft 6in).
    • There is a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) away from you (push).
    • The door(s) is / are double.
    • The door(s) is / are permanently held open (at the time of the survey).
    • The width of the door opening is 150cm (4ft 11in).
  • Second Set of Doors View
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is / are push pad activated.
    • The width of the door opening is 148cm (4ft 10in).
  • Comments View
    • Access to this entrance (and the rest of the New Museums Site) from Bene't Street is via an opening next to the gate for the car park (shown in photograph 1).
    • The height of the push pad is 70cm when entering and 100cm when exiting.

Outside Access (Side Entrance)

  • Entrance View
    • This information is for the entrance located at the right side of the building.
    • There is step free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are push pad activated.
    • The door(s) is / are double.
    • The width of the door opening is 138cm (4ft 6in).
  • Comments View
    • The height of the push pad is 80cm for entering and 93cm for exiting.

Outside Access (Basement Entrance)

  • Entrance View
    • This information is for the entrance located at the side of the building.
    • There is ramped/sloped access at this entrance.
    • A key card is required for access at this entrance.
    • The height of the card reader/lock is 98cm (3ft 3in).
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is / are single.
    • The door(s) is / are heavy.
    • The width of the door opening is 100cm (3ft 3in).
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • There is a ramp/slope at this entrance.
    • The ramp/slope is located leading down to and immediately beyond the entrance.
    • The ramp/slope gradient is steep.
    • The ramp is permanent.
    • The ramp does have handrails.
    • The handrails are on both sides.
  • Comments View
    • There is a handrail on the left for the ramp up to the entrance.
    • There are no handrails for the ramp immediately beyond the entrance.
    • There is an exit button at a height of 85cm button.
    • This entrance gives access to a cycle storage area and standard toilet/shower area.
    • Internal access to the ground floor from here is via a staircase.

Reception

  • Student Services Centre is located to the right as you enter via the main entrance.
  • The desk is 5m (5yd 1ft) from the main entrance.
  • The reception area is clearly visible from the entrance.
  • There is step free access to this reception area.
  • The lighting levels in the reception area are medium.
  • The reception desk/counter is high (110cm+).
  • There is a low section of the counter (76cm or below) available.
  • There is a clear knee recess beneath the low/lowered counter.
  • The desk is staffed.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are not trained to use the hearing system.
  • The hearing assistance system was not tested at the time of the survey.
  • Comments View
    • There is a waiting area in reception which consists of two sofas and a coffee table at a height of 40cm as shown in Photograph 3.
    • An assistive listening system to key areas of the building is available.

Getting Around

  • Access View
    • There is step free access throughout the majority of the building, via lift.
    • There is/are 2 unmarked step(s), with no handrails, for access to main corridor.
    • The step(s) is/are medium height (11cm - 17cm).
    • There is a steep portable ramp, with no handrails, for access to main corridor.
    • The width of the ramp is 74cm (2ft 5in).
    • The ramp or slope does bypass the step(s).
    • The steps and ramp are shown in photographs 1 and 2.
    • There are not doors in corridors which have to be opened manually.
  • Getting Around View
    • There is clear signage for building facilities/areas in the foyer/reception area.
    • There is clearly written directional signage at key points of circulation routes.
    • There is good colour contrast between the walls and floor in all areas.
    • The lighting levels are good.
    • This building does not play background music.
    • There is not a hearing assistance system.

Entrance (Disability Resource Centre)

  • Entrance View
    • This information is for the entrance located off the corridor leading from the main entrance, past the main reception.
    • There is step free access at this entrance.
    • There is an intercom.
    • The height of the intercom is 99cm (3ft 3in).
    • The main door(s) open(s) automatically (away from you).
    • The automatic door(s) is / are push pad activated.
    • The door(s) is / are double.
    • The width of the door opening is 178cm (5ft 10in).

Reception (Disability Resource Centre)

  • Disability Resource Centre Reception is located just inside the Disability Resource Centre entrance.
  • The desk is 3m (3yd 10in) from the Disability Resource Centre entrance.
  • The reception area is clearly visible from the entrance.
  • There is step free access to this reception area.
  • The lighting levels in the reception area are medium.
  • The reception desk/counter is medium height (77cm - 109cm).
  • There is a low section of the counter (76cm or below) available.
  • There is a clear knee recess beneath the low/lowered counter.
  • The desk is staffed.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • Comments View
    • There is a waiting area opposite the reception desk. This contains seats with arm rests both sides, a table 38cm high and a water dispenser (shown in photograph 3).
    • The Disability Resource Centre provides a confidential and accessible service for disabled students and those staff supporting them. This includes providing advice on services and support programmes available to students, and training for University and College staff.
    • The area contains offices where students and staff go for consultations, all of which have push pad operated automatic doors, 82cm wide, that open inwards (photographs 4 and 5).
    • There is a further seating area at the far end of the corridor containing the offices (photograph 6).

Opening Times (Disability Resource Centre)

  • Monday 09:00 - 17:00.
  • Tuesday 09:00 - 17:00.
  • Wednesday 09:00 - 17:00.
  • Thursday 09:00 - 17:00.
  • Friday 09:00 - 16:00.
  • Saturday Closed.
  • Sunday Closed.

Other Floors (Main)

  • Steps View
    • The floors which are accessible by stairs are G, 1, 2 and 3.
    • The stairs are located at the rear of the venue.
    • The stairs are approximately 21m from the main entrance.
    • There are 15+ steps between floors.
    • The lighting levels are medium.
    • The steps are clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • There's a similar staircase ahead of the side entrance. This is shown in photographs 3 and 4.

Other Floors (Basement)

  • Steps View
    • The floors which are accessible by stairs are B, G.
    • The stairs are located opposite Lecture Theatre A.
    • The stairs are approximately 16m from the main entrance.
    • There are 15+ steps between floors.
    • The steps are not clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on the left going up.
    • There is a landing.

Lift

  • There is a lift for public use.
  • The lift is located at the rear of the building.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G, 1, 2 and 3.
  • Wall mounted information boards are provided at lift landings.
  • The weight limit for the lift is 630kg.
  • The lift is approximately 20m (21yd 2ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 107cm x 138cm (3ft 6in x 4ft 6in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lift has a hearing enhancement system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lighting level in the lift is medium.

Lecture Theatre(s) (Lecture Theatre A)

  • Directional and locational signage for the lecture theatre(s) is available in upper and lower case lettering that is clearly visible.
  • The corridor outside the lecture theatre(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • There is step free access into the lecture theatre(s).
  • The door opening width(s) is/are 75cm+ for the lecture theatre(s).
  • The door(s) for the lecture theatre(s) is/are not push pad activated.
  • There are designated spaces for wheelchair users within the lecture theatre(s).
  • The designated spaces for wheelchairs users are located at the front.
  • There is level access to the designated seating from an entrance.
  • There is not space for an assistance dog.
  • There is step free access to the speaker's area at the front of the lecture theatre(s).
  • The height of the speaker's desk/table is 70cm.
  • The speaker's desk/table is not height adjustable.
  • The height of the lectern is 81cm.
  • The lectern is not height adjustable.
  • There is staggered seating within the lecture theatre(s).
  • The steps to the staggered seating do not have handrails.
  • There is not a hearing assistance system for the lecture theatre(s).
  • There is not a visual fire alarm beacon in the lecture theatre(s).
  • There is fixed furniture within the lecture theatre(s).
  • There is sufficient space for a wheelchair user to manoeuvre within the lecture theatre(s).
  • The clear floor space beneath tables in the room(s) is 74cm.
  • A height adjustable table/bench is not available.
  • There are no chairs with armrests on both sides within the lecture theatre(s).
  • Floor coverings in the lecture theatre(s) are even with no trip hazards.

Location of Toilet/Changing Facilities

  • Changing Places facilities are located on the ground floor at the rear of the building.
  • Accessible toilet facilities are located on floors G, 1, 2 and 3.
  • Female and male standard toilet facilities are located on the ground floor at the rear of the building.
  • Shared standard toilet facilities are located on floors 1, 2 and 3.

Changing Places

  • Location and access View
    • The facility is located at the rear of the venue.
    • The facility is approximately 23m (25yd 6in) from the main entrance.
    • There is level access to the facility.
  • Dimensions and features View
    • You do not need a key for the facility.
    • The dimensions of the facility are 412cm x 305cm (13ft 6in x 10ft).
    • The facility changing bench height is adjustable.
    • The facility changing bench is free standing.
    • The length of the facility changing bench is 190cm (6ft 3in).
    • The facility hoist is powered overhead.
    • The overhead hoist covers the changing bench and the toilet.
    • The sling is attached to the hoist by hook and loop.
    • The facility toilet is peninsular.
    • The transfer space on the left as you face the toilet is 295cm (9ft 8in).
    • The transfer space on the right as you face the toilet is 78cm (2ft 7in).
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • Drop down rails are provided for the toilet.
    • As you face the toilet the drop down rail(s) is/are on both sides.
    • The type of wash basin is adjustable.
    • Wall mounted grab rails are available at the wash basin.
    • As you face the wash basin, the wall mounted grab rails are on both sides.
    • Disposal facilities are available.
    • A privacy screen is not available.
    • Wide tear off paper roll is not available.
    • The facility has a non-slip floor.
    • A functioning emergency alarm is available.
  • Accessible Shower View
    • Accessible shower facilities are not available.

Accessible Toilet(s) (Ground Floor)

  • Location and Access View
    • This accessible toilet is located on the ground floor of the New Wing.
    • This accessible toilet is approximately 35m (38yd 10in) from the side entrance.
    • There is step-free access to the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The contrast between the external door and wall is good.
    • The door opens outwards.
    • The door is push pad or push button activated.
    • The push pad or push button is 90cm from floor level.
    • The door is locked by a push button or pad.
    • The width of the accessible toilet opening is 110cm (3ft 7in).
    • The contrast between the internal door and wall is good.
    • The door does not have a horizontal grab rail.
  • Toilet Features View
    • The dimensions of the accessible toilet are 258cm x 270cm (8ft 6in x 8ft 10in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 190cm (6ft 3in).
    • There is a flush, however it is not on the transfer side.
    • There is not a spatula type lever flush.
    • There is a push button flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is poor.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) to the left of the toilet and wall is good.
    • The contrast between the wall-mounted grab rail(s) to the right of the toilet and wall is poor.
    • The contrast between the walls and floor is fair.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and general waste (with lid) disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is a colostomy bag shelf next to the toilet.
    • The colostomy bag shelf is at a height of 96cm.
    • The toilet has a backrest.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet seat colour contrast is poor.
    • There is a toilet roll holder.
    • The toilet roll holder is on the dropdown rail.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 94cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The contrast between the towel dispenser and the wall is good.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The contrast between the hand dryer and the wall is fair.
  • Accessible Shower View
    • The shower does have an unobstructed minimum 150cm x 150cm turning space.
    • There is not a shower unit with a detachable shower head.
    • The shower head height is fixed.
    • The height of the shower head is 220cm (7ft 3in).
    • There is a flip-down/tip-up seat for the shower.
    • The seat/chair is not height adjustable.
    • The height of the flip-down/tip-up or fixed seat is 55cm (1ft 10in).
    • Horizontal and/or dropdown rails are available on both sides of the shower seat.
    • The colour contrast between the shower rails and wall is good.
    • There is a vertical grab rail for the shower.
    • The colour contrast between the vertical grab rail(s) for the shower and wall is good.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • There is a flip down baby change table available.
    • The height of the baby change table is 101cm.

Accessible Toilet(s) (First Floor)

  • Location and Access View
    • This accessible toilet is located on the first floor at the rear of the building.
    • This accessible toilet is approximately 4m (4yd 1ft) from the lift.
    • There is step-free access to the accessible toilet, via lift.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The contrast between the external door and wall is good.
    • The door opens outwards.
    • The door is push pad or push button activated.
    • The push pad or push button is 92cm from floor level.
    • The door is locked by a push button or pad.
    • The width of the accessible toilet opening is 106cm (3ft 6in).
    • The contrast between the internal door and wall is good.
    • The door does not have a horizontal grab rail.
  • Toilet Features View
    • The dimensions of the accessible toilet are 170cm x 290cm (5ft 7in x 9ft 6in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 103cm (3ft 5in).
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • There is a sensor flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is poor.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) to the left of the toilet and wall is poor.
    • The contrast between the wall-mounted grab rail(s) to the right of the toilet and wall is good.
    • The contrast between the walls and floor is good.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and wall recess bin disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 132cm from the floor.
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is a colostomy bag shelf next to the toilet.
    • The colostomy bag shelf is at a height of 92cm.
    • The toilet has a backrest.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • The toilet seat colour contrast is poor.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The contrast between the toilet roll holder and the wall is good.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
    • The wash basin tap type is twist turn mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 93cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 112cm (3ft 8in).
    • The contrast between the towel dispenser and the wall is good.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The contrast between the hand dryer and the wall is good.
  • Comments View
    • There's a similar accessible toilet on the second and third floors in the same location.

Accessible Toilet(s) (Second Floor)

  • Location and Access View
    • This accessible toilet is located off the lift lobby, on the 2nd floor.
    • This accessible toilet is approximately 6m (6yd 1ft) from the lift.
    • There is step-free access to the accessible toilet, via lift.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The contrast between the external door and wall is good.
    • The door opens outwards (automatically).
    • The door is push pad or push button activated.
    • The push pad or push button is 92cm from floor level.
    • The door is locked by a push button or pad.
    • The width of the accessible toilet opening is 105cm (3ft 5in).
    • The contrast between the internal door and wall is good.
    • The door does not have a horizontal grab rail.
  • Toilet Features View
    • The dimensions of the accessible toilet are 158cm x 290cm (5ft 2in x 9ft 6in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are moderate to good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 100cm (3ft 3in).
    • There is a flush, however it is not on the transfer side.
    • There is not a spatula type lever flush.
    • There is a push button flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is poor.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) to the left of the toilet and wall is poor.
    • The contrast between the wall-mounted grab rail(s) to the right of the toilet and wall is good.
    • The contrast between the walls and floor is good.
    • There is an emergency alarm.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and general waste (with no lid) disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 130cm from the floor.
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is a colostomy bag shelf next to the toilet.
    • The colostomy bag shelf is at a height of 91cm.
    • The toilet has a backrest.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • The toilet seat colour contrast is poor.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 92cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 110cm (3ft 7in).
    • The contrast between the towel dispenser and the wall is good.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The contrast between the hand dryer and the wall is poor.

Accessible Toilet(s) (Third Floor)

  • Location and Access View
    • This accessible toilet is located off the lift lobby, on the 3rd floor.
    • This accessible toilet is approximately 6m (6yd 1ft) from the lift.
    • There is step-free access to the accessible toilet, via lift.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The contrast between the external door and wall is good.
    • The door opens outwards (automatically).
    • The door is push pad or push button activated.
    • The push pad or push button is 92cm from floor level.
    • The door is locked by a push button or pad.
    • The width of the accessible toilet opening is 105cm (3ft 5in).
    • The contrast between the internal door and wall is good.
    • The door does not have a horizontal grab rail.
  • Toilet Features View
    • The dimensions of the accessible toilet are 158cm x 290cm (5ft 2in x 9ft 6in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are moderate to good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 100cm (3ft 3in).
    • There is a flush, however it is not on the transfer side.
    • There is not a spatula type lever flush.
    • There is a push button flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is poor.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) to the left of the toilet and wall is poor.
    • The contrast between the wall-mounted grab rail(s) to the right of the toilet and wall is good.
    • The contrast between the walls and floor is good.
    • There is an emergency alarm.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and general waste (with no lid) disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 130cm from the floor.
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is a colostomy bag shelf next to the toilet.
    • The colostomy bag shelf is at a height of 91cm.
    • The toilet has a backrest.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • The toilet seat colour contrast is poor.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 92cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 110cm (3ft 7in).
    • The contrast between the towel dispenser and the wall is good.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The contrast between the hand dryer and the wall is poor.

Standard Toilet(s) (Ground to Third Floors)

  • Toilet Facilities View
    • The female and male toilets are located on the ground floor at the rear of the building.
    • There is step-free access to the toilet(s).
    • The standard toilet(s) is/are approximately 28m from the main entrance.
    • The colour contrast between the external toilet door(s) and wall(s) is good.
    • There is pictorial signage on or near the toilet door.
    • It was not possible to access the female toilet.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 85cm.
    • The wash basin(s) tap type is lever mixer.
    • Lighting levels are good.
    • The standard male toilets are shown in photographs 1 and 2.
  • Toilet Facilities 2 View
    • The shared toilet is located on the first, second and third floors, just off the lift lobbies.
    • There is step-free access to the toilet(s), via lift.
    • The standard toilet(s) is/are approximately 4m from the lift.
    • The colour contrast between the external toilet door(s) and wall(s) is good.
    • There is pictorial signage on or near the toilet door.
    • The height of the wash basin(s) is 74cm.
    • The wash basin(s) tap type is lever.
    • Lighting levels are good.
    • The shared toilet is shown in photograph 3.

Standard Toilet(s) (Basement Floor)

  • Toilet Facilities View
    • The shared toilet is located on the basement floor.
    • There is step-free access to the toilet(s).
    • The standard toilet(s) is/are approximately 35m from the Basement Entrance.
    • The colour contrast between the external toilet door(s) and wall(s) is good.
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 75cm.
    • The wash basin(s) tap type is lever mixer.
    • Lighting levels are low to moderate.
  • Comments View
    • The height of the card reader for access to the toilets and showers is 100cm.
    • There is an exit button at a height of 90cm.

Standard Shower (Basement Floor)

  • Shower facilities are available.
  • The shower(s) surveyed is/are located on the basement floor.
  • Comments View
    • The height of the card reader for access to the toilets and showers is 100cm.
    • There is an exit button at a height of 90cm.
    • The shower trays have a 10cm lip.