Access Guide
Access To
- The Café is located on level G of West Hub, to the right as you enter via the main entrance.
- View information on West Hub (opens new tab) .
- View information on opening times
- The most accessible route has step-free level access.
- There is no signage on or near the entrance.
- There is step-free level access into the Café area.
- The width of the opening is 173cm.
Eating and Drinking
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Location and Service
View
- The most accessible route has step-free level access.
- This area has a counter where food and drink can be ordered.
- Full table service is available on request only.
- Menus are wall-mounted and displayed on the counter.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: takeaway cups.
- There is not a hearing assistance system.
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Order and Payment
View
- The service counter was surveyed.
- The counter is located to the right as you enter the Café area.
- There is step-free level access to the counter.
- The height of the counter is 92cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
Seating Area
- The seating area is located on Level G of West Hub, on the right side of the building.
- The most accessible route to the seating area has step-free level access.
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a medium visual contrast.
- Some flooring is shiny.
- Seating available in this area includes: chairs without armrests, benches and high stools.
- Furniture available in this area includes: tables and high tables.
- Some chairs and tables are fixed.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is background noise in this area which varies depending on the time of day.
- Lighting levels vary due to the use of large glazed walls.