Access Guide
Access To
- The Garden Kitchen is located to the right from Kettle's Yard main entrance.
- There is an alternative access point from the outdoor seating area. The width of the door is 153cm.
- View information on Kettle's Yard (opens new tab) .
- View information on opening times
- The most accessible route has slight ramps or slopes.
- The ramp has a slight gradient.
- The ramp is over 150cm wide with no handrails.
- There is no signage on or near the entrance.
- There is step-free level access into the cafe.
Eating and Drinking
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Location and Service
View
- The Garden Kitchen is located on level 0 of Kettle's Yard.
- This area has a counter where food and drink can be ordered and staff who can provide assistance with ordering.
- Full table service is available.
- Menus are handheld and wall-mounted.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws, takeaway cups, two handled cups, easy grip cutlery and takeaway cutlery.
- There is not a hearing assistance system.
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Order and Payment
View
- The payment counter was surveyed.
- The counter is located on the left hand side of the cafe.
- There is stepped access to the counter.
- There are 3 steps with handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The steps are clearly marked.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 15cm.
- The depth of the steps is between 30cm and 45cm.
- There is a bell for assistance located at the bottom of the steps. The height of the bell is 96cm.
- The height of the counter is 101cm.
- There is not a lowered section at the counter.
- The counter has glazed screens which may affect the ability of someone to lip read.
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Seating Area
View
- There is not step-free level access throughout the seating area.
- The following areas have stepped access: the counter and additional seating.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high colour contrast.
- Seating available in this area includes: chairs without armrests and benches.
- Furniture available in this area includes: tables.
- Some chairs are fixed.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- There is a seating area at the front of the café that has priority for wheelchair users.
