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Paragon Counselling

Brentford Site , Boston Manor Road, Brentford, TW8 9GA

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Access Guide

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  • Comments View
    • Paragon Counselling is located on the first floor of Paragon House.

Getting Here

  • By Road View
    • Paragon is located on University of West London's Brentford site.
      The Brentford site is located on the A3002, Boston Manor Road, Middlesex, approximately 1.5 miles from the Ealing site.
    • There is limited parking at the Brentford site, so it is strongly recommended to travel via public transport where possible.
      There is limited Blue Badge parking for permit holders only, and limited parking spaces for staff.
  • By Bus View
    • The nearest bus stop to Paragon on Boston Manor Road is the Great West Road Stop (Stop SZ).
      This bus stop is served by the 195 and E8 bus routes which provide direct links to Hounslow and Brentford.
      Travel between Ealing Broadway, the Ealing site and Paragon is free on the UWL shuttle bus which runs regularly and takes 10 minutes between the sites.
      Paragon is also on the route of the number 65 bus which runs from Ealing Broadway station and also stops at the Ealing site.
  • By Train View
    • The nearest train station to Paragon is the Brentford Rail Station.
      This station is approximately 450m via Boston Manor Road.
      This station is operated by Southwestern and provides links to London Waterloo, Weybridge and Mortlake.
  • By Underground View
    • The nearest underground station to Paragon is the Boston Manor Underground Station.
      This station is approximately 500m via Boston Manor Road and is on the Piccadilly line.
  • Useful Links View

Useful Information

Building Parking

  • The building does have its own dedicated parking.
  • Building Car Park View
    • The car park can be used by Blue Badge holders and staff permit holders.
    • There are no parking charges that apply on the day.
    • The car park is located in front of the main entrance and to the left side as you face the building.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • Designated Blue Badge parking bays are available.
    • There is/are 2 designated parking bay(s) within the car park.
    • The Blue Badge bay(s) is/are clearly marked.
    • The dimensions of the designated parking bay(s) are 310cm x 540cm (10ft 2in x 17ft 9in).
    • The dimensions of the designated bays do not vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • The nearest designated bay is 4m (4yd 1ft) from the main entrance.
    • The route from the car park to the building is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are dropped kerbs.
    • The dropped kerb between the car park and the building does not have tactile paving.
    • The car park surface is block paving.
  • Public Car Parks View
    • There is not a car park for public use within 200m (approx).
  • Drop Off Point View
    • There is not a designated drop off point.
  • Comments View
    • Parking operates on a first come, first served basis.
    • The additional parking located to the left as you face the building is shown in photograph 8.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • There is ramped/sloped access at this entrance.
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 100cm (3ft 3in).
    • There is not an intercom.
    • A key card is required for access at this entrance.
    • The height of the card reader/lock is 100cm (3ft 3in).
    • There is a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is / are single.
    • The width of the door opening is 102cm (3ft 4in).
    • There is a small lip on the threshold of the entrance, with a height of less than 2cm.
  • Ramp/Slope View
    • There is a ramp/slope at this entrance.
    • The ramp/slope is located in front of the entrance.
    • The ramp/slope gradient is slight.
  • Comments View
    • The automatic door can be opened by ringing the bell to reception or by using an issued swipe card.
    • There are also manual revolving doors either side of the automatic door with a width of 84cm.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G, M, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10 and 11.
    • The stairs are located to the rear left of the building.
    • The stairs are approximately 19m from the main entrance.
    • There are 15+ steps between floors.
    • There are manual, single doors which may be difficult to open to access the stairwell on all floors.
    • The lighting levels are moderate to good.
    • The steps are not clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.


  • Main reception is located ahead as you enter the building.
  • The desk is 12m (13yd 4in) from the main entrance.
  • The reception area is clearly visible from the entrance.
  • There is step free access to this reception area.
  • The lighting levels in the reception area are good.
  • The reception desk/counter is medium height (77cm - 109cm).
  • There is a low section of the counter (76cm or below) available.
  • There is a clear knee recess beneath the low/lowered counter.
  • The desk is staffed.
  • There is not a hearing assistance system.
  • Comments View
    • There are access control gates to the left of the reception desk as you face it, 59cm and 90cm wide.
    • The access control gates provide access to the main part of the building.
    • An ID card is required to use these gates.
    • The wider gate can also be opened by reception.
    • There is a separate exit gate on the far side of reception which is 99cm wide (photograph 6).


  • There is a lift for public use.
  • The lift is located at the rear of the lobby.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G, M, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10 and 11.
  • Wall mounted information boards are provided at lift landings.
  • There are manual, double doors which may be difficult to open to access the lift lobby on all floors.
  • The weight limit for the lift is 1000kg.
  • The lift is approximately 14m (15yd 11in) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 100cm x 215cm (3ft 3in x 7ft 1in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The lift does not have a hearing enhancement system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lighting level in the lift is low to moderate.
  • Comments View
    • There are 4 lifts available labelled 1, 2, 3 and 4.
    • Of these, only lift 1 accesses the mezzanine level.
    • There are very slight ramps in front of the lifts on floors 2-11 (photograph 4).

Entrance (Counselling Services Entrance - PH-105)

  • Entrance View
    • This information is for the entrance located on the first floor.
    • There is step free access at this entrance, via lift.
    • There is one set of manual, double doors, which may be difficult to open between the lift and this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is / are single (with a locked extension leaf).
    • The door(s) may be difficult to open.
    • The width of the door opening is 86cm (2ft 10in).
  • Comments View
    • There is seating without armrests located immediately outside the entrance.

Getting Around

  • Access View
    • There is step free access throughout the area.
  • Getting Around View
    • There is high colour contrast between the walls and floor in all areas.
    • The lighting levels are good.
    • This building does not play background music.
    • There is a hearing assistance system.
    • The system is a portable loop.
    • The hearing assistance system is located within the Paragon Counselling offices.
    • Staff are trained to use the hearing assistance system.
    • The hearing assistance system was not tested at the time of the survey.
  • Comments View
    • Paragon Counselling services contains a foyer area with armchairs, a coffee table and 4 consultation rooms.
    • Doors into the consultation rooms are 82cm wide.
    • The consultation rooms contain low coffee tables, armchairs, a computer desk and adjustable chairs.

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) available.
  • The nearest accessible toilet(s) is/are located within Paragon House, on the first floor next to the lift.

Standard Toilet(s)

  • Standard toilet facilities are not available.
  • The nearest standard toilet(s) is/are located within Paragon House on the first floor.