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Student Services

Lady Byron, St Mary's Road, Ealing, W5 5RF

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Access Guide

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Access To

  • Student Services is located on the ground floor of Lady Byron, ahead and to the right as you pass through the security barriers at the St Mary's Road reception.
  • View information on Lady Byron (opens new tab).
  • The most accessible route has step-free level access, doors permanently held open and shiny flooring.
  • There is written text signage on or near the entrance.
  • There is step-free level access into Student Services.

Counter

  • The distance from the St Mary's Road entrance is 26m.
  • There is step-free level access to the counter.
  • The height of the counter is 75cm.
  • There is not a lowered section at the counter.
  • The counter has a television and patterned/distracting backgrounds.
  • There is not a hearing assistance system.
  • There may be background noise in this area.
  • Lighting levels vary due to the size of the space.
  • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests.