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House Mill

Three Mill Lane, Bromley-by-Bow, London, E3 3DU

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Access Guide

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Introduction

  • Comments View
    • House Mill is a grade 1 listed 18th century tidal mill.
    • The mill has been partially restored and is open to visitors as a museum.
    • The mill is also licensed to hold civil marriage and partnership ceremonies.
    • It is intended to restore the machinery to working order.
    • Access to the upper floors of House Mill is via the adjacent Miller's House.
    • The toilets, cafe and shop are also located in Miller's House.

Location

  • This venue is situated in Bromley-by-Bow.
  • The venue is in a pedestrian area.
  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is West Ham.
  • The nearest underground station is Bromley-by-Bow.
  • Comments View
    • Bow Church DLR station is also close by.
    • Vehicles are only permitted onto Three Mills Island by special arrangement.
    • Please see the parking section for details.

Opening Times (House Mill)

  • The venue has seasonal opening times.
  • Comments View
    • The House Mill is open every Sunday from May to October from 11am - 4pm and on the first Sundays in March, April and December, the last tour is at 3.30 pm
    • Entry is by guided tour only.
    • Tours for specialist groups can be arranged at other times, with a minimum of eight people.

Parking

  • The venue does not have its own car park.
  • Public Car Parks View
    • There is a car park for public use within 200m (approx).
    • The name of the car park is Tesco car park.
    • The car park is located off the A12 southbound, via Hancock Road.
  • On Street Parking and Drop-off Details View
    • On street marked Blue Badge bays are not available.
    • Clearly signed and / or standard marked parking bays are not available.
  • Comments View
    • Vehicles are not normally permitted across the bridge onto Three Mills Island.
    • House Mill and Miller's House have an agreement for visitors to use the Tesco car park.
    • Visitors intending to stay longer than 3 hours should give their vehicle details to the Tesco customer services desk.
    • For pre-booked events this can be done in advance by Miller's House.
    • From the Tesco car park, the route to the venue involves moderate and steep slopes.
    • The road surface is cobbled.
    • By arrangement, the barrier can be raised to alllow visitors with mobility difficulties to be driven onto the island and dropped off close to the building.
    • The bollards can also be moved if necessary.

Outside Access (Main Entrance - MIller's House)

  • This information is for the entrance located at the front of the building.
  • There is level access into the venue.
  • The intercom is not in a suitable position to allow wheelchair users to gain access.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 106cm (3ft 6in) wide.

Outside Access (Access to Ground Floor)

  • This information is for the entrance located at the front of the building.
  • There is level access into the venue.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 110cm (3ft 7in) wide.
  • Comments View
    • This entrance is only used if step free access is needed to the ground floor of the mill.
    • Visitors would be accompanied by a guide.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are varied.
  • Comments View
    • Access to the upper floors of the House Mill is at the discretion of the guides.
    • Visitors with mobility difficulties must be accompanied by a companion able to assist with evacuation in an emergency.
    • Some mobility scooters may be too heavy to be permitted in the hisitoric building.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1-2-3.
    • There are 15+ steps between floors.
    • The steps are not clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are medium.

Other Floors (Mill Stairs)

  • Steps View
    • The floors which are accessible by stairs are Mill G-1-2-3.
    • There are 15+ steps between floors.
    • The steps are not clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is not a landing.
    • The lighting levels are medium.
  • Comments View
    • These stairs are narrow and winding.
    • They are used at the discretion of the tour guide.
    • These stairs can be bypassed by the main Miller's House stairs or the lift.

Lift

  • There is a lift for public use.
  • The lift is located to the left of the ground floor foyer area.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are 1-2-2a-3-3a.
  • The lift is 12m (13yd 4in) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 125cm x 130cm (4ft 1in x 4ft 3in).
  • There are separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • Comments View
    • The lift has doors on both sides.
    • Levela 2a and 3a are to indicate the access to the adjacent House Mill.
    • When these buttons are pressed, visitors exit the lift by the opposite door and do not need to reverse out.

Museum

  • Video tours are available.
  • There is not a hearing assistance system.
  • Concessions are available.
  • There is not a wheelchair to borrow.
  • Comments View
    • Access to the museum is by guided tour only.
    • Guides can highlight items which can be touched.
    • An audio visual tour is available to view in the foyer cafe of Miller's House.
    • Carers or companions of visitors with mobility difficulties are admitted free of charge.
    • The original wooden floors are uneven in areas.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is no additional signage on or near the toilet door.
    • The accessible toilet is 4m (4yd 1ft) from the main entrance.
    • The accessible toilet is located to the left of the cafĂ© area.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The door weight is heavy.
    • The dimensions of the accessible toilet are 160cm x 200cm (5ft 3in x 6ft 7in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 88cm (2ft 11in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is a functional emergency alarm available.
    • It is not a push button style of alarm.
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on the right.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 100cm (3ft 3in).
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 44cm (1ft 5in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the grab rails and wall is poor.
    • The contrast between the drop down rails and wall is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.

Standard Toilet(s)

Additional Info

  • Staff do not receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A member of staff trained in BSL skills is not normally on duty.