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Terminal 1 Main Check-In A

Manchester Airport, Manchester, M90 1QX

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Access Guide

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Introduction

Getting Here

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • British Sign Language interpreters can be provided on request.
  • The alternative formats documents can be provided in include; Braille on request and large print on request.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.

Related Access Guides (Terminal 1 Parking)

Related Access Guides (Jet Car Parks)

Outside Access (Central Entrance)

  • This information is for the entrance located off the drop off area on Level 5.
  • There is level access into the venue.
  • The main door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 174cm (5ft 9in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is / are double.
    • The width of the door opening is 158cm (5ft 2in).
  • Comments View
    • There are identical entrances leading into the Main Check-In A from the drop off points, further to the left and right of this.

Reception (Reception Point For Assistance)

  • The desk/counter is 65m (71yd 3in) from the central entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.
  • Comments View
    • The reception point for assistance is located at the rear of the Main Check-In Hall, to the far left as you enter.
    • There are wheelchairs for passengers to use at this assistance point.
    • For more information on assistance that is available, please see the Airport Website Accessibility Page.

Inside Access

  • There is level access to the service(s).
  • This venue does not play background music.
  • The lighting levels are bright.
  • Motorised scooters are welcomed in public parts of the venue.
  • Comments View
    • The main flight information boards are 7 then 17m from the central entrance.
    • The entrance to Departures Security is a further 10m past the boards.

Check-In Desk

  • There is level access to the Check-In desks from the entrance.
  • The desks are high.
  • The desks do not have a lowered section.
  • Lighting levels are medium.

Extended Check-In Area

  • The extended check in area contains Check-In Desks 60-78.
  • It is located next to the ramp leading up from the ground floor check in area, and is 13m from the main flight information boards.

Toilet with Adaptations

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 70m (76yd 1ft) from the central entrance.
    • This accessible toilet is located on the far right hand side of Check-In A.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door is light.
    • The dimensions of the accessible toilet are 175cm x 235cm (5ft 9in x 7ft 9in).
    • There is a clear 150cm x 150cm manoeuvring space in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 100cm (3ft 3in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm in the cubicle.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 106cm.
  • Colour Contrast and Lighting View
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the external door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Comments View
    • All accessible toilets within the airport have Non Visual Disabilities signage (photograph 2).
    • There is a RoomMate device available for the accessible toilet. RoomMate is an electronic, wall-mounted device which offers audio description of the toilet to blind and visually impaired visitors. For use of the RoomMate please phone the venue in advance.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located on the far right of the Main Check-In A hall.
    • The female toilet(s) is/are approximately 70m (76yd 1ft) from the central entrance.
    • Inside the venue, there is level access to the female toilet(s).
    • Lighting levels are medium.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located on the far right of the Main Check-In A hall.
    • The male toilet(s) is/are approximately 79m (86yd 1ft) from the central entrance.
    • Inside the venue, there is level access to the male toilet(s).
    • Lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located next to the accessible toilet.
    • The height of the baby change table once extended is 90cm (2ft 11in).
    • Inside the venue, there is level access to the baby change facility.
  • Comments View
    • The toilets contain a cubicle with grab rails fitted and a door which opens outwards.

Ritual Washing Facility

  • The ritual washing facility is located in the toilet area on the far right of the main check in A hall, 70m from the central entrance.
  • It is unisex, and contains a shower and a height adjustable chair.
  • There is a deep step up to the washing area.