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Penshurst Place and Gardens - Gift Shop and Plant Centre

Penshurst Place, Penshurst, Tonbridge, Kent, TN11 8DG

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About this venue

Penshurst Place and Gardens is a family-owned countryside manor house attraction in West Kent, comprising of a medieval and Elizabethan manor house covering the ground and first floor, and 11 acres of formal gardens. Visitors can also enjoy a range of special events throughout the year, as well as an on-site Gift Shop, Cafe and Plant Centre that are open year round.

Access Guide

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Summary

  • There is onsite parking available here with designated Blue Badge parking.
  • The most accessible entrance has: a slight ramp/slope and manual doors.
  • There is step free access to the majority of the venue once inside.
  • Toilet and changing facilities available include: step free standard toilets.
  • This venue also has the following available: seating.

Parking

  • This venue has a car park .
  • This is an open air car park with a grass and loose chippings surface.
  • Parking is free for all users.
  • There are 7 Blue Badge parking bays.
  • The nearest Blue Badge bay is 70m from the house entrance.
  • Potential obstacles between the Blue Badge parking and the entrance include loose chippings, grass, slopes/ramps, bollards on walkways with poor colour contrast and no visual identification band and a squeeze or offset gap.
  • There is not a designated drop-off point.

Public Transport

  • There is not a bus stop within approximately 150m of the venue.
  • The nearest train station is Penshurst.

Entrance

  • There is ramped/sloped access at this entrance.
  • There is a slope with a slight gradient and a width between 75cm and 150cm .
  • The slope does not have handrails.
  • There are double manual doors which are permanently held open.
  • The width of the opening is 135cm.

Counter (Visitor Centre)

  • There is step-free access to this counter.
  • There is not a low level counter at the recommended height for seated users.
  • The counter has windows, TVs, glazed screens or mirrors which could adversely affect the ability of someone to lip read.
  • There is no (or very little) background noise here.

Ramp or Slope and Steps (Access to Shop)

  • A width between 75cm and 150cm and There is a slope with a slight gradient .
  • The slope does not have handrails.
  • There are 2 steps.
  • The steps are clearly marked but there are no handrails.

Counter (Shop)

  • There is ramped/sloped and stepped access to this counter.
  • There is not a low level counter at the recommended height for seated users.
  • The counter has windows, TVs, glazed screens or mirrors which could adversely affect the ability of someone to lip read.
  • There is no (or very little) background noise here.

Shop

  • The majority of aisle widths are not 150cm+.
  • All flooring in the shop is smooth and even.
  • There is ramped/sloped and stepped access to the till(s).
  • There is not a low level till at the recommended height for wheelchair users.
  • Services/facilities available in the shop include: a portable card machine for payment, a member of staff to provide assistance and a standard wheelchair to borrow.
  • There is background noise here.
  • Standard wheelchairs are available to borrow from the Visitor Centre.

Plant Centre

  • The Plant Centre is directly ahead and to the left as you approach the Visitor Centre.
  • The pathways are comprised of concrete or loose gravel and are narrow in places.

Standard Toilet(s)

  • There is step-free access into the toilet(s).
  • The male and female standard toilets were surveyed.
  • The wash basin tap type is lever mixer.
  • There is a baby change facility which is not at a recommended height.
  • Baby changing facilities are in the female toilet only.

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