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Shepherd Neame Brewery

17 Court Street, Faversham, Kent, ME13 7AX

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Access Guide

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Summary

  • There is not onsite parking available here but there is a public car park nearby.
  • The most accessible entrance has: steps and a manual door.
  • There is stepped access once inside.
  • Toilet and changing facilities available include: an accessible toilet for the use of everyone and standard toilets.
  • This accessible toilet is approximately 5m from the Old Brewery Store entrance.
  • This venue also has the following available: seating.

Parking

  • This venue does not have a car park .
  • Nearby parking includes standard on street parking and an open air public car park.
  • There is not a designated drop-off point.

Public Transport

  • There is a bus stop within approximately 150m of the venue.
  • The nearest train station is Faversham.
  • Faversham Station is approximately 0.4 miles away.

Shepherd Neame Brewery

  • Brewery Tours start in the bar area of the visitor centre where visitors enter the presentation area.
  • After a 10 minute film, for which subtitles are available, visitors exit via the main entrance and are lead along Court Street.
  • The surface of the pathway stone paving and which is uneven in places.
  • From here visitors enter the brewery via the post room entrance.

Entrance (Post Room)

  • There is stepped access at this entrance.
  • There is one step.
  • The step is not clearly marked and there are no handrails.
  • This entrance has a key fob reader.
  • Not positioned at a recommended height: the key fob reader.
  • There is a single manual door which opens away from you.
  • The width of the opening is 92cm.
  • There is not a second set of doors.

Tour

  • There is a narrow access point of 68cm at the base of the stairs and a door which opens towards you to a width of 82cm. This is used to access the brewery from the entrance hallway.
  • There is a single step at the threshold followed by two steps down onto an uneven stone paved walkway.
  • There are three further steps down into The Street, the top one of which is clearly marked. There are handrails on both sides.
  • The walkway has a surface of brick block paving which is uneven in places.
  • The Malt Kiln has two steps down with a handrail on both sides, with a further three steps down with a handrail on the right going down.
  • The floor of the Malt Kiln is uneven in places and has a surface of concrete and brick block paving. The majority of walkways are less than 150cm wide.
  • The are double, manual, permanently held open doors to the Brew House. There is a clearly marked step of 26cm with no handrails here.
  • It is not possible for the Brewery to accommodate assistance dogs, but they are welcome in the Visitor Centre Bar.
  • Visitors who are unable to participate in the tour can experience a virtual tour in the presentation area of the visitor centre.

Stairs (Brewery House)

  • The floors which are accessible by stairs are G, 1 .
  • There are 15+ steps between floors.
  • The steps are not clearly marked but there is a handrail that switches sides.
  • Lighting levels are low at these stairs.

Entrance (Old Brewery Store)

  • There is ramped/sloped access at this entrance.
  • A width of at least 150cm and There is a slope with a steep gradient .
  • The slope does not have handrails.
  • This entrance has a key fob reader.
  • Not positioned at a recommended height: the key fob reader.
  • There are double manual doors (with one door locked) which open towards you.
  • The width of the opening is 76cm.
  • There is not a second set of doors.
  • Comments View
    • The Old Brewery Store is further down The Street.
    • The pathway here is uneven.

Attraction / Exhibit

  • There is step-free access to and throughout this area.
  • The majority of walkways are 150cm+ wide.
  • There may be background noise here.
  • Exhibit information includes the following formats: information board, pictorial and audio guides.

Event Room(s) / Space(s) (Old Brewery Store)

  • Access to the Room View
    • The Old Brewery Store is located on The Street.
    • There is not wayfinding signage for the space.
    • Staff can provide assistance getting to the room(s)/space(s).
    • The corridor/walkway leading to the room(s)/space(s) is not sufficiently wide enough (150cm+) to allow wheelchair users to pass.
    • There is step-free access.
  • Room Details View
    • There is not a hearing assistance system available for the room.
    • There is sufficient space for a wheelchair user to turn within the room.
    • There are no potential trip hazards within the room.
    • The colour contrast between the walls and floor is low.
    • The lighting levels are varied.

Eating and Drinking (Old Brewery Store)

  • This is a bar which serves drinks only.
  • There is step-free access.
  • There is a bar where drinks can be ordered.
  • Lighting levels are low here.
  • There may be background noise here.
  • There is not a low level counter at the recommended height for wheelchair users.
  • The seating area does not have: tables which are accessible to wheelchair users.
  • There are no tables which are at a recommended height for a wheelchair user.
  • The following furniture is permanently fixed: some of the tables.
  • All flooring in the area is smooth and even.

Accessible Toilet (Old Brewery Store - Right Hand Transfer)

  • There is step-free access into the accessible toilet.
  • There is a manual door which opens outwards and has a high colour contrast.
  • The door has a twist lock.
  • The width of the accessible toilet door opening is 93cm.
  • The dimensions of the cubicle are 150cm x 220cm and it has a turning space of at least 150cm x 150cm.
  • There is a lateral transfer space to the right of the seat.
  • The lateral transfer space is 82cm from the side of the toilet pan to the wall.
  • There is a spatula flush on the transfer side.
  • The following grab rails are available: vertical grab rails on both sides of the wash basin, a vertical grab rail on the transfer side, a horizontal grab rail on the door and a horizontal grab rail on the non transfer side.
  • There is a dropdown rail on the transfer side.
  • The following have a high colour contrast with their surroundings: the internal door and the floor.
  • The following have a less clear colour contrast with their surroundings: all grab rails, the dropdown rail and the toilet seat.
  • There is pull cord emergency alarm at a recommended height for a seated user.
  • The cubicle also has: a nappy/incontinence items bin and a sanitary bin.
  • The wash basin tap type is lever mixer.
  • The following fixtures are at the recommended height: the toilet seat, the toilet roll holder and hand dryer.
  • The following fixtures are not at a recommended height: the wash basin, the soap dispenser, towel dispenser and the baby changing facility.
  • The following fixtures can be reached from the toilet seat: the toilet roll holder, the wash basin and the soap dispenser.
  • The following fixtures cannot be reached from the toilet seat: towel dispenser and hand dryer.
  • There is a metal step at the entrance to the accessible toilet (photograph 2).

Standard Toilet(s) (Old Brewery Store)

  • There is step-free access into the toilet(s).
  • The male and female standard toilets were surveyed.
  • The wash basin tap type is lever.
  • There is a 2cm threshold at the entrance to the female toilets (photograph 1).

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